Originally Posted by pastorrichard
Thanks, Joe, but I can't get the computer to even boot up once I insert the card into the motherboard. The screen locks into the black gateway screen with the bios option at the bottom, but when I say lock...I mean it won't do anything from that point. Are you saying that I need to uninstall the old card, drivers, etc. before I try to install the new card?
1.power down the machine.
2.Unscrew the gpu card from the motherboard if you need help ask one of your staff members.
3.Insert the new card, make sure its snug in the pci-e slot.
4. Stand the case up hit power, it should get past the bios screen.
5.Boot into your system install your gpu drivers like joe recommended.
Drivers | GeForce
Wait for the installation to complete and do one final reboot.
If you still have more issues drop by again and we'll do some more 1 on 1 Mr. Richard.