The thing is that the Motorola usb drivers were successfully installed in a folder called: Program files>common files>Motorola shared>MotPCSDrivers....which is what I'm attempting for Vista to point to without much luck so far. Nothing shows up in the device manager even after enabling show all hidden files. I'm using Motorola Phone Tools software and it does ask if the phone is locked or not. Consequently, I'm thinking of getting the 'unlocking codes' to resolve the hardware detection communication issue. Just let me know if I'm on the right path with this. thanks