Factory Settings, what the hell...

[Do You Even Lift]

For the life of me I can't find an option to restore my desktop to factory settings, before you ask I don't have the OS disk, I'm VERY confused as to what manufacturer this desktop even is, I bought it from PcSpecialist, on boot it displays 'Asus', system properties tells me the manufacturer is 'Pc Specialist'

I've tried F8, F9, F10, F11, F12 on boot, heck even F7 and that was just cause I was frustrated.

On my previous desktops factory settings was so easy, non-destructive restores just back to factory settings.

However I tried accessing factory restore through control panel, no luck, it's replaced with the option to restore with installation disk...

I've read about a hidden partition and what not, but I haven't a clue about any of that... help, please D:

 

[MindoverMaster]

What OS do you have? Was it preloaded with Windows?

Try calling the manufacturer and ask for a new DVD.

 

[-RockMan-]

pecialist'
I've tried F8, F9, F10, F11, F12 on boot, heck even F7 and that was just cause I was frustrated.

On my previous desktops factory settings was so easy, non-destructive restores just back to factory settings.

However I tried accessing factory restore through control panel, no luck, it's replaced with the option to restore with installation disk...
I've read about a hidden partition and what not, but I haven't a clue about any of that... help, please D:

Restart your laptop and hit f4 or f9 during post and it should start up and prompt you to restore your os to manufacturer condition.
However though if your hdd has gotten corrupt it will give you a error and you'll have no choice but to call asus for a restore disk.
ASUSTeK Computer Inc. -Support-

 

[C0RR0SIVE]

Restart your laptop and hit f4 or f9 during post and it should start up and prompt you to restore your os to manufacturer condition.
However though if your hdd has gotten corrupt it will give you a error and you'll have no choice but to call asus for a restore disk.
ASUSTeK Computer Inc. -Support-

He stated it is a desktop.

Chances are, it is a low end hand built machine by the shop using off the shelf components. That is the only reason it would be an ASUS motherboard, and the machine not having an ASUS logo on it physically.

As for the manufacture, anyone can set that rather easily to be them.

You will need to contact the place you ordered it from and ask them how you would go about performing a system restore. If they refuse to guide you, mention to them that they need to provide the product key and media for that PC so you can restore it. No legit manufacture leaves out a way for the consumer to restore a machine, they will always supply a reinstall CD, or a hidden partition for recovery purposes.

Major typo... >_<

 

[ugoboom]

Are you in the UK? there is a big custom computer manufacturer in the UK called PC Specialist. I don't think they provide a recovery partition but apparently they provide a re-install DVD. Since you don't have it maybe you should contact them.

PCSPECIALIST - Custom PCs, Custom Computers, Custom PC, Desktop PC, Custom Built Computers, Gaming PC

Also if you want to check to be sure there is or isn't a recovery partition, you could check windows disk management. Click start menu and right click on computer (or my computer if it's windows xp) and click 'manage' from the next window click on disk manager (its on the left). Take a look at your harddrive and see if it is partitioned. If there appears to be a large partition with no drive letter assigned to it, chances are it has a recovery partition. If it does and you can't figure out the button to press on bootup, then I suggest you go to Super Grub Disk and read about how to use there software to access any partition you want at boot up. It's free too. Good Luck!

 

[-RockMan-]

He stated it is a laptop.

Chances are, it is a low end hand built machine by the shop using off the shelf components. That is the only reason it would be an ASUS motherboard, and the machine not having an ASUS logo on it physically.

As for the manufacture, anyone can set that rather easily to be them.

Yes, in many ways that can be true, if someone upgraded the bios chips which is pretty common these past few years.
He could flip over the motherboard and get motherboard model number and it will tell him if its from asus officially or not.
Asus does provide the restore disk if they can find legit proof of purchase, even through second hand computer shops.

Had that issue off and on for the past 2 years, most manufacturers will help if they feel like you didn't break the item.

If all else fails, he should still have his oem product key for specified windows os.
He has options depending on what he says back here, so we'll see.

 

[ugoboom]

I'm totally confused as to why people think this is a laptop? lol he said desktop twice, never said laptop. Therefore Asus would NOT provide restore disks, since they didn't make the computer, it just has an Asus motherboard.

 

[MindoverMaster]

Actually, ASUS does make some Desktops.

Newegg.com - Desktop Computers, All-in-One PCs

(look under ASUS as the manufacturer)

 

[ugoboom]

Yeah, this is true. However if it were an ASUS computer in any way at all, it would say ASUS clearly on the case. I doubt he would have said I have no idea who the computer was made by if it were right in front of him.

 

[ugoboom]

I'm pretty confident that since he stated he "bought it from PC Specialist" and under system properties it says "PC Specialist", then most likely it was custom built by "PC Specialist" and it uses an ASUS motherboard.