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Old 05-28-2010, 10:51 PM   #1 (permalink)
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Default External Hard Drive Not Appearing in Device Manager


I've spent the last couple of hours trying to get my 1TB Simple Tech External HD to work. I've had it for less than a year, so I believe it's under warranty, but I have 500 GB on it that I don't want to lose by sending it in to the company. The HD is formatted FAT32.

My computer is a HP DV1000 - running XP (all service packs are up to date). It's got an Intel Pentium Processor 1.86 GHz, 0.99 GB of RAM. (Are there any additional specs I should mention?).

I have tried the hard drive on my MacBook Pro and my 360 in hopes that it might be my computer, but none of the devices recognized it. I also tried switching the cords to no avail.

I does not appear in device manager. I haven't found much advice on devices not appearing in device manager, so if anyone could help that'd be great. Tech support is closed all weekend so I can't contact them, not that they'd be much help anyways.

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Old 05-29-2010, 09:20 AM   #2 (permalink)
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Default Re: External Hard Drive Not Appearing in Device Manager

Welcome to TF!

The specs matter not.

Try running a Linux boot CD.

If no avail, take the hdd out of it's casing (this might void warranty) and try connecting it internally.
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