We have a hard drive with info that we need to access... so we bought a "GXT Digital Pro ESATA II plus USB 2.0, 3.5"" external enclosure. Got the HD put in there, plugged it in, and nothing happens. We have tried on two seperate computers. They recognize that there is something in the USB port, and the computer says all the drivers are up to date, but we can't actually find the hard drive on the computer anywhere.
Help please!
Help please!