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Old 10-19-2009, 08:33 AM   #1 (permalink)
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Default DVD-RW Drive Not Reading Any Media

Hello, awhile back my girlfriend had to get a new DVD drive for her computer. It was working fine up until about a month ago (since then it has had no activity). Now it won't recognize any media, whether it be a blank disk, computer game, or dvd. I've updated the drivers on it, no luck. The model of the drive is:

Attached is a dxdiag. Thanks for any help.
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File Type: zip DxDiag.txt.zip (8.8 KB, 0 views)

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Old 10-19-2009, 08:39 AM   #2 (permalink)
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Posts: 255
Default Re: DVD-RW Drive Not Reading Any Media

I didn't read the attachment

Try this reset tool:

Restore CD/DVD Drives to Explorer

The CD drive or the DVD drive does not work as expected on a computer that you upgraded to Windows Vista

Once complete, please restart

Also run > CCleaner

Then test your DVD Drive again

You may also need to run a Cleaner Disc through it too
These discs can be purchased from most computer and DVD (home and PC) sales shops
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