Sorry for the double post but I think I may have found the problem.
If you look at this screenie, the DVD ROM drive seems to be disabled, which is obviously the problem.
I tried updating the driver, allowing it to connect the the internet update thing, but it was unable to find anything on the windows update or my computer.
I also clicked 'Properties' and it says:
This device is disabled. (Code 22)
Click Enable Device to enable this device.
I clicked 'Enable' but it says 'Windows was unable to enable this device'.
I'd appreciate your help.
Thanks. Sorry for the double post but I think I may have found the problem.