I have a dell 8300 that ive had for about 2 years now and for the first time I got some blank dvds so I could actually use it and burn them but when i went to burn It kept saying to please insert blank disc like I didn't even have anything in there. Im pretty clueless with how to go about figuring out whats wrong with it.
Heres a screenshot showing the info on the drive. It says its just like a generic drive so im not really sure where to look for drivers that would maybe fix it or who to contact to ask about what its doing. 1 year warrenty on the computer is up so im not sure if dell would be any help to us.