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Old 10-07-2005, 08:30 PM   #1 (permalink)
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Default Dvd burner won't recognize blank disc

I have a dell 8300 that ive had for about 2 years now and for the first time I got some blank dvds so I could actually use it and burn them but when i went to burn It kept saying to please insert blank disc like I didn't even have anything in there. Im pretty clueless with how to go about figuring out whats wrong with it.

Heres a screenshot showing the info on the drive. It says its just like a generic drive so im not really sure where to look for drivers that would maybe fix it or who to contact to ask about what its doing. 1 year warrenty on the computer is up so im not sure if dell would be any help to us.
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Old 10-07-2005, 09:46 PM   #2 (permalink)
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mine says the same thing, if i insert a blank DVD



The icon turns to CD Drive but it says DVD-R under the hand
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Old 10-08-2005, 01:35 AM   #3 (permalink)
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Strange... Try starting off by making sure you have all the latest drivers and firmware installed. Also, there are a lot of help forums out there dedicated to individual hard ware components, I had to search through them when I had trouble with my DVD+RW drive. Check to see if the drive's manufacturer has a help forum, chances are someone may have had the same problem.
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Old 10-08-2005, 02:15 AM   #4 (permalink)
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what are you trying to burn with. the windows default software? try some real burning software if you are because i don't think windows has in built dvd support.
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