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Old 10-06-2008, 11:48 AM   #1 (permalink)
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Default Dual Layer Dvd Problem

Hi! I recently got myself a new assembled PC. I bought an LG 18x DVD writer. But it does not detect dual layer DVDs. My friend too has the same DVD drive but the same DVDs work on his computer. I have Vista Ultimate 32-bit on my PC. Can anyone please help me?
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Old 10-06-2008, 12:53 PM   #2 (permalink)
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Default Re: Dual Layer Dvd Problem

Have you tried updating the firmware of the DVD drive? You will find firmware updates on the manufacturer's site.
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Old 10-06-2008, 01:43 PM   #3 (permalink)
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Default Re: Dual Layer Dvd Problem

What softgware are you using to burn? Not all software can use DL DVD's.
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Old 10-07-2008, 01:10 PM   #4 (permalink)
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Default Re: Dual Layer Dvd Problem

Updated the firmware as well but the problem still persists. I think I should just go and box the reseller!
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Old 10-07-2008, 02:12 PM   #5 (permalink)
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Default Re: Dual Layer Dvd Problem

Are you trying to watch a movie or burn a DVD?
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Old 10-09-2008, 10:35 AM   #6 (permalink)
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Default Re: Dual Layer Dvd Problem

it's not detecting any dual layer dvds
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Old 10-09-2008, 12:18 PM   #7 (permalink)
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Default Re: Dual Layer Dvd Problem

What's the model number?
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Old 10-09-2008, 01:36 PM   #8 (permalink)
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Default Re: Dual Layer Dvd Problem

Sorry but saying that it isnt detecting the DL DVD's isnt helping. Are you watching a movie? Are you trying to burn? If you are watching a movie it could be that you dont have the codecs needed. If you are burning it could be that you dont have software that can do DL burning.

Could be that you need to find drivers.
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Old 10-11-2008, 11:16 AM   #9 (permalink)
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Default Re: Dual Layer Dvd Problem

the model no. is LG GSA-H54N. I have tried allsrts of disks ike mvies or even the ones that cm wit computer magazines like that of digit
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Old 10-11-2008, 02:40 PM   #10 (permalink)
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Default Re: Dual Layer Dvd Problem

If a new drive can read single layer DVDs but can't read DL DVDs then I'd consider it DOA. You might verify that the region code is set to 1 if that would make any difference.
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