Dell Laptop Screen Won't Switch On - Techist - Tech Forum

Go Back   Techist - Tech Forum > Computer Hardware > Hardware Repairs and Troubleshooting
Click Here to Login
Reply
 
Thread Tools Display Modes
 
Old 04-04-2013, 10:12 AM   #1 (permalink)
Newb Techie
 
Join Date: Apr 2013
Location: England
Posts: 2
Default Dell Laptop Screen Won't Switch On

Hello,

I currently have a dell xps 17 laptop. It will not switch on properly.

When I power it on, the lights flash on as normal, and some of the fans appear to start (although the side fan does not appear to work). The cd drive will open when I press the button, and the touch buttons light up on contact as normal.

However, the screen does not switch on at all. The laptop will stay on but nothing will happen. The side fan does not appear to be working either (i cant hear it, and that area gets VERY hot when plugged in).

I am currently on holiday and do not have an hdmi cable to test it on an external display (though I could maybe buy one).

I have tried fully charging and depleting the battery, I have tried removing and reinserting the coin cell battery and the memory. Does anyone have any suggestions on how to fix it?
__________________

Mannaroth is offline   Reply With Quote
Old 04-04-2013, 04:51 PM   #2 (permalink)
Newb Techie
 
Join Date: Apr 2013
Location: England
Posts: 2
Default Re: Dell Laptop Screen Won't Switch On

Also, I tried running the LCD BIST, and it worked fine. I saw all of the colours with no issue. However, I still see nothing when booting normally.
__________________

Mannaroth is offline   Reply With Quote
Old 04-04-2013, 05:00 PM   #3 (permalink)
Junior Techie
 
MalignantBC's Avatar
 
Join Date: Mar 2013
Location: GA
Posts: 73
Default Re: Dell Laptop Screen Won't Switch On

If it's not turning on, maybe graphics card? I am an amature computer repair tech. I remember having a customer come in with the same issue and when my Manager hooked it up to the external screen, he went to the power plan and did something there to fix it. Might be worth looking into.
MalignantBC is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off




Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -5. The time now is 11:22 AM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2017, vBulletin Solutions, Inc.