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Old 11-26-2006, 05:26 PM   #1 (permalink)
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Default Constant HD Stopping

Trying to troubleshoot a computer from work as it constantly has issues with data reading / writting . The PC is as follows .

PHP Code:
Processor 1 (ID 0)
Number of cores        1
Number of threads    2 
(max 2)
Name            Intel Xeon
Codename        Prestonia
Specification        Intel
(RXeon(TMCPU 3.06GHz
Package            Socket 604 mPGA 
(platform ID 1h)
CPUID            F.2.7
Extended CPUID        F.2
Brand ID        11
Core Stepping        C1
Technology        0.13 um
Core Speed        3057.0 MHz 
(23.0 x 132.9 MHz)
Rated Bus speed        531.6 MHz
Stock frequency        3066 MHz
Instructions sets    MMX
SSESSE2
L1 Data cache        8 KBytes
4-way set associative64-byte line size
Trace cache        12 Kuops
8-way set associative
L2 cache        512 KBytes
8-way set associative64-byte line size
FID
/VID Control        no

Processor 2 
(ID 3)
Number of cores        1
Number of threads    2 
(max 2)
Name            Intel Xeon
Codename        Prestonia
Specification        Intel
(RXeon(TMCPU 3.06GHz
Package            Socket 604 mPGA 
(platform ID 1h)
CPUID            F.2.7
Extended CPUID        F.2
Brand ID        11
Core Stepping        C1
Technology        0.13 um
Core Speed        3057.0 MHz 
(23.0 x 132.9 MHz)
Rated Bus speed        531.6 MHz
Stock frequency        3066 MHz
Instructions sets    MMX
SSESSE2
L1 Data cache        8 KBytes
4-way set associative64-byte line size
Trace cache        12 Kuops
8-way set associative
L2 cache        512 KBytes
8-way set associative64-byte line size
FID
/VID Control        no 
From what I know it's supposed to be a Quad, and not a dual, unless i'm reading this wrong.

The machine also has a Video Toaster [3] card, which is a part of the system so we can do live broadcast (but not so live if the machine constantly stops working, and continues when it tries catching up).

The graphics card is a GeForce FX 5500 , although I doubt it might have anything to do with data from reading/writting.

Now here's the HD information . . . . could it just be bad hard drives although .

PHP Code:
      DriveC:
 
Free Space154.8 GB
Total Space
190.8 GB
File System
NTFS
      Model
WDC WD2000JB-00GVC0

      Drive
D:
 
Free Space265.4 GB
Total Space
560.0 GB
File System
NTFS
      Model
FUJITSU MAU3147NC SCSI Disk Device 
There are a few of the fujitsu drives in the machine which correspond with this raid card.

PHP Code:
RAID Controller
bus 3 
(0x03), device 3 (0x03), function (0x00)
Common header
    Vendor ID        0x9005
    Model ID        0x809E
    Revision ID        0x03
    PI            0x00
    SubClass        0x04
    BaseClass        0x01
    Cache Line        0x10
    Latency            0x40
    Header            0x00
PCI header
    Address 0 
(port)    0x00002000
    Address 1 
(memory)    0xFC9F0000
    Address 3 
(port)    0x00002400
    Subvendor ID        0x9005
    Subsystem ID        0xFFFF
    Int
Line        0x1A
    Int
Pin        0x01 
Hope thats enough information to help me out with figuring out what I can do to possibly improve the performance of the machine, as I wish it would be more reliable for our upcoming live events and news for our tv station. Thanks . - Stephen
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Old 11-26-2006, 05:28 PM   #2 (permalink)
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Start>run> Chkdsk

HDDHealth, google it, install post screen shot.

HD is probably Dieing.
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Old 11-26-2006, 05:32 PM   #3 (permalink)
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k, just a side note that if it were dying wouldn't the whole raid not work anymore since its more then one drive ? I'll try it as soon as I get this file transfered to another computer, and will post results then.
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Old 11-26-2006, 05:38 PM   #4 (permalink)
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The only drive it is seeing the C: drive which isn't the FUJUTSI drives, it lists 3 drives as nothing in HDD Health. THE WD is fine.
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Old 11-26-2006, 05:39 PM   #5 (permalink)
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Its only 1 Drive Because of RAID. All Software Programs will See it this way. Since it combines Many Drives into one.

What were the Chkdsk results?
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Old 11-26-2006, 05:42 PM   #6 (permalink)
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Well the thing is, its only showing WD drive (C: drive , 186 gig drive) like I said before, and not the FUJUTSI which is a seperate drive in itself ( D: drive ) . Will post CHKDSK results as soon as I can get it done (just was letting you know that HDD Health wasn't showing the E: drive(s) , might need a different software to diagonose it) .
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Old 11-26-2006, 05:45 PM   #7 (permalink)
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Specify
Start>Run>Cmd> Chkdsk D:

FUJUTSI should have its own diagnostic software check their site.
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Old 11-26-2006, 05:48 PM   #8 (permalink)
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C: Drive CHKDSK Results
PHP Code:
CHKDSK is verifying files (stage 1 of 3)...
File verification completed.
CHKDSK is verifying indexes (stage 2 of 3)...
Index verification completed.
CHKDSK is verifying security descriptors (stage 3 of 3)...
Security descriptor verification completed.
Correcting errors in the master file table's (MFT) BITMAP attribute.
CHKDSK discovered free space marked as allocated in the volume bitmap.
Windows found problems with the file system.
Run CHKDSK with the /F (fix) option to correct these.

 195350368 KB total disk space.
  36648424 KB in 46376 files.
     18504 KB in 4178 indexes.
         0 KB in bad sectors.
    138476 KB in use by the system.
     65536 KB occupied by the log file.
 158544964 KB available on disk.

      4096 bytes in each allocation unit.
  48837592 total allocation units on disk.
  39636241 allocation units available on disk. 
D: Drive CHKDSK Results
PHP Code:
Volume label is Video Drive.

WARNING!  F parameter not specified.
Running CHKDSK in read-only mode.

CHKDSK is verifying files (stage 1 of 3)...
File verification completed.
CHKDSK is verifying indexes (stage 2 of 3)...
Index verification completed.
CHKDSK is verifying security descriptors (stage 3 of 3)...
Security descriptor verification completed.

 
573487103 KB total disk space.
 
270643800 KB in 2577 files.
      
1392 KB in 50 indexes.
         
0 KB in bad sectors.
     
88151 KB in use by the system.
     
65536 KB occupied by the log file.
 
302753760 KB available on disk.

      
4096 bytes in each allocation unit.
 
143371775 total allocation units on disk.
  
75688440 allocation units available on disk
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Old 11-26-2006, 05:51 PM   #9 (permalink)
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Specify
Start>Run>Cmd>Chkdsk D: /F

Aslo Chkdsk /F

Then Y for yes.

Restart
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Old 11-26-2006, 06:05 PM   #10 (permalink)
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Can't post results of that as it went by too fast, so far can't tell if it's helped neither yet . Will have to report back when I run into the issue again (probably next 5 minutes if it does anything while I run the Newtek VT [3] ).
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