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Old 03-14-2012, 05:44 PM   #1 (permalink)
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Question Computer Start Up Slow; Restart Resolves Issue?

Since I bought this computer in 2009, there has been a random issue of the computer booting slow at start but never a serious issue because I would simply restart the computer but, in the past week the issue is now prevalent more than ever. My computer has begun to load up extremely slow, which now takes almost ten minutes to get to desktop, however, if I restart the computer then it loads up normally, and fast.

I thought it could have been several options,

1. Virus – I ran a combination of full scans from Norton Antivirus, Malware Bytes, Super Antispyware but none found any malicious entities.


2. Hardware beginning to fail, I thought it could be the hard drive going out, this September will be three years but shouldn’t hardware last longer? Not to mention the issue has always been prevalent since I got the computer in 2009. Finally, I ran the chkdsk program and it found no errors, and I also ran a S.M.A.R.T scan using SpeedFan and the results also report nothing is amiss as seen below.



3. Software issues – I have made no recent changes in the past few weeks, other than Windows Update. I might suspect that it is a BIOS issue. Truthfully, the only drivers I ever update are my video drivers because I don’t know how to update BIOS drivers, CPU drivers, and etc. So those are 2009 drivers, while my video card drivers are 2011-2012.

DXDIAG - DxDiag.txt

Naturally, I checked my start up programs to see if disabling all of them could make start up faster, but it didn’t. I also defrag and clean my computer (both internally and externally) on a regular basis. Finally, thank you for your time and patience; computers can be both a curse and a blessing.
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Old 03-14-2012, 11:09 PM   #2 (permalink)
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Default Re: Computer Start Up Slow; Restart Resolves Issue?

I believe that you have too many things loading up at start up.
Disable things such as Instant Messagers, toolbars, quick start applications, etc.
To be sure that it isn't a virus...
Head over to Spyware Asylum
and follow the steps for a Full Scan and post them back here, again, following the directions on the site.

The reason that loading slowly, then restarting results in a fast load is likely because the programs loaded remain in RAM.
When you boot your computer, data is transferred from your storage disk (hard drive) to the RAM for the processor to quickly access. A hard drive can be 900 times slower then RAM, so it's important the the data to be on RAM and not be accessed directly from the drive.
When you restart, the data is likely kept in RAM so that the RAM does not to load the majority of the data from the drive, it's already loaded.
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Old 03-15-2012, 06:43 AM   #3 (permalink)
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Default Re: Computer Start Up Slow; Restart Resolves Issue?

Is this taking forever to load Windows? Or the BIOS is taking a while to load?

Do you have a network drive (If Windows cannot connect to it, it will take a while to load)?
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Old 03-15-2012, 03:00 PM   #4 (permalink)
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Default Re: Computer Start Up Slow; Restart Resolves Issue?

@Ghost

I only have one thing loading at start up.

1. Windows Operating System.

Log files of that major scan test will be posted below this.

*** As soon as a moderator approves all three logs for posting*******

@Night Fox

Step by step. I walk into the room, turn the computer on, and wait. The first thing that comes up is the Alienware logo, then the Windows logo (takes the longest) then it goes to the WIN7 Login screen. After getting to the desktop, this whole process takes roughly 7-8 minutes. The computer remains slow and sluggish until I restart, which then it acts naturally and gets to the desktop in about a minute and everything is fine.

I never did a fresh install because the issue occurred perhaps once in a blue moon, it wasn't a bother.

I don't have a network drive.
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Old 03-15-2012, 03:01 PM   #5 (permalink)
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Default Re: Computer Start Up Slow; Restart Resolves Issue?

ComboFix 12-03-15.03 - David 03/15/2012 14:14:33.1.8 - x64
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.6135.4389 [GMT -4:00]
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S3 Sftplay;Sftplay;c:\windows\system32\DRIVERS\Sftpla ylh.sys [x]
S3 Sftredir;Sftredir;c:\windows\system32\DRIVERS\Sftr edirlh.sys [x]
S3 Sftvol;Sftvol;c:\windows\system32\DRIVERS\Sftvollh .sys [x]
S3 sftvsa;Application Virtualization Service Agent;c:\program files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2011-10-01 219496]
S3 VaneFltr;Lachesis Mouse Driver;c:\windows\system32\drivers\Lachesis.sys [x]
S3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;c:\windows\system32\DRIVERS\yk62x64.sys [x]
.
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - WS2IFSL
*Deregistered* - SYMFW
*Deregistered* - SYMNDISV
*Deregistered* - SYMTDI
.
Contents of the 'Scheduled Tasks' folder
.
2012-03-15 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-920143399-918900883-518533836-1000Core.job
- c:\users\David\AppData\Local\Google\Update\GoogleU pdate.exe [2010-05-12 19:32]
.
2012-03-15 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-920143399-918900883-518533836-1000UA.job
- c:\users\David\AppData\Local\Google\Update\GoogleU pdate.exe [2010-05-12 19:32]
.
.
--------- x86-64 -----------
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\curr entversion\explorer\shelliconoverlayidentifiers\1T ortoiseNormal]
@="{C5994560-53D9-4125-87C9-F193FC689CB2}"
[HKEY_CLASSES_ROOT\CLSID\{C5994560-53D9-4125-87C9-F193FC689CB2}]
2011-06-13 15:20 75544 ----a-w- c:\program files\Common Files\TortoiseOverlays\TortoiseOverlays.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\curr entversion\explorer\shelliconoverlayidentifiers\2T ortoiseModified]
@="{C5994561-53D9-4125-87C9-F193FC689CB2}"
[HKEY_CLASSES_ROOT\CLSID\{C5994561-53D9-4125-87C9-F193FC689CB2}]
2011-06-13 15:20 75544 ----a-w- c:\program files\Common Files\TortoiseOverlays\TortoiseOverlays.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\curr entversion\explorer\shelliconoverlayidentifiers\3T ortoiseConflict]
@="{C5994562-53D9-4125-87C9-F193FC689CB2}"
[HKEY_CLASSES_ROOT\CLSID\{C5994562-53D9-4125-87C9-F193FC689CB2}]
2011-06-13 15:20 75544 ----a-w- c:\program files\Common Files\TortoiseOverlays\TortoiseOverlays.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\curr entversion\explorer\shelliconoverlayidentifiers\4T ortoiseLocked]
@="{C5994563-53D9-4125-87C9-F193FC689CB2}"
[HKEY_CLASSES_ROOT\CLSID\{C5994563-53D9-4125-87C9-F193FC689CB2}]
2011-06-13 15:20 75544 ----a-w- c:\program files\Common Files\TortoiseOverlays\TortoiseOverlays.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\curr entversion\explorer\shelliconoverlayidentifiers\5T ortoiseReadOnly]
@="{C5994564-53D9-4125-87C9-F193FC689CB2}"
[HKEY_CLASSES_ROOT\CLSID\{C5994564-53D9-4125-87C9-F193FC689CB2}]
2011-06-13 15:20 75544 ----a-w- c:\program files\Common Files\TortoiseOverlays\TortoiseOverlays.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\curr entversion\explorer\shelliconoverlayidentifiers\6T ortoiseDeleted]
@="{C5994565-53D9-4125-87C9-F193FC689CB2}"
[HKEY_CLASSES_ROOT\CLSID\{C5994565-53D9-4125-87C9-F193FC689CB2}]
2011-06-13 15:20 75544 ----a-w- c:\program files\Common Files\TortoiseOverlays\TortoiseOverlays.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\curr entversion\explorer\shelliconoverlayidentifiers\7T ortoiseAdded]
@="{C5994566-53D9-4125-87C9-F193FC689CB2}"
[HKEY_CLASSES_ROOT\CLSID\{C5994566-53D9-4125-87C9-F193FC689CB2}]
2011-06-13 15:20 75544 ----a-w- c:\program files\Common Files\TortoiseOverlays\TortoiseOverlays.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\curr entversion\explorer\shelliconoverlayidentifiers\8T ortoiseIgnored]
@="{C5994567-53D9-4125-87C9-F193FC689CB2}"
[HKEY_CLASSES_ROOT\CLSID\{C5994567-53D9-4125-87C9-F193FC689CB2}]
2011-06-13 15:20 75544 ----a-w- c:\program files\Common Files\TortoiseOverlays\TortoiseOverlays.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\curr entversion\explorer\shelliconoverlayidentifiers\9T ortoiseUnversioned]
@="{C5994568-53D9-4125-87C9-F193FC689CB2}"
[HKEY_CLASSES_ROOT\CLSID\{C5994568-53D9-4125-87C9-F193FC689CB2}]
2011-06-13 15:20 75544 ----a-w- c:\program files\Common Files\TortoiseOverlays\TortoiseOverlays.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Run]
"SoundMAX"="c:\program files (x86)\Analog Devices\SoundMAX\SoundMAX.exe" [2008-09-02 3858432]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"LoadAppInit_DLLs"=0x0
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
uStart Page = hxxp://www.insightbb.com/
mLocal Page = c:\windows\SysWOW64\blank.htm
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~2\Office14\EXCEL.EXE/3000
IE: Free YouTube Download - c:\users\David\AppData\Roaming\DVDVideoSoftIEHelpe rs\freeyoutubedownload.htm
IE: Free YouTube to MP3 Converter - c:\users\David\AppData\Roaming\DVDVideoSoftIEHelpe rs\freeyoutubetomp3converter.htm
IE: Se&nd to OneNote - c:\progra~2\MICROS~2\Office14\ONBttnIE.dll/105
TCP: DhcpNameServer = 74.128.19.102 74.128.17.114
.
- - - - ORPHANS REMOVED - - - -
.
URLSearchHooks-{88c7f2aa-f93f-432c-8f0e-b7d85967a527} - (no file)
AddRemove-PunkBusterSvc - c:\windows\system32\pbsvc_moh.exe
.
.
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\services\N IS]
"ImagePath"="\"c:\program files (x86)\Norton Internet Security\Engine\19.6.1.8\ccSvcHst.exe\" /s \"NIS\" /m \"c:\program files (x86)\Norton Internet Security\Engine\19.6.1.8\diMaster.dll\" /prefetch:1"
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\services\n pggsvc]
"ImagePath"="c:\windows\system32\GameMon.des -service"
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\services\X 6va005]
"ImagePath"="\??\c:\users\David\AppData\Local\Temp \005824.tmp"
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\services\{ FE4C91E7-22C2-4D0C-9F6B-82F1B7742054}]
"ImagePath"="\??\c:\program files (x86)\CyberLink\PowerDVD8\000.fcl"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_USERS\S-1-5-21-920143399-918900883-518533836-1000\Software\SecuROM\!CAUTION! NEVER A OR CHANGE ANY KEY*]
"??"=hex:64,95,84,62,65,01,3b,5e,09,b5,3a,4d,b9,62 ,bc,29,0a,95,07,37,49,bd,ca,
8d,1a,fd,7f,70,14,eb,47,b5,d1,17,57,0f,17,c2,69,04 ,27,d6,31,c9,05,e4,e5,03,\
"??"=hex:cf,e4,e9,38,a3,09,d6,a3,0b,17,16,e2,8f,08 ,0e,d8
.
[HKEY_USERS\S-1-5-21-920143399-918900883-518533836-1000\Software\SecuROM\License information*]
"datasecu"=hex:d2,97,08,ac,b1,25,3b,10,23,2a,f2,ed ,e5,07,fe,1c,7d,59,ff,80,0d,
bc,f6,c7,32,67,4b,2c,9f,01,76,b7,26,0b,fb,d4,cb,9b ,83,09,d1,9f,77,fd,e3,35,\
"rkeysecu"=hex:69,42,8c,60,3a,5f,c6,3a,55,51,64,44 ,c8,81,7a,53
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CL SID\{19114156-8E9A-4D4E-9EE9-17A0E48D3BBB}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\system32\\Macrome d\\Flash\\FlashUtil10e.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CL SID\{19114156-8E9A-4D4E-9EE9-17A0E48D3BBB}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CL SID\{19114156-8E9A-4D4E-9EE9-17A0E48D3BBB}\LocalServer32]
@="c:\\Windows\\SysWow64\\Macromed\\Flash\\FlashUt il10e.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CL SID\{19114156-8E9A-4D4E-9EE9-17A0E48D3BBB}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CL SID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CL SID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWow64\\Macromed\\Flash\\Flash10 e.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CL SID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CL SID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.10"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CL SID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWow64\\Macromed\\Flash\\Flash10 e.ocx, 1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CL SID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CL SID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CL SID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CL SID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CL SID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWow64\\Macromed\\Flash\\Flash10 e.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CL SID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CL SID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWow64\\Macromed\\Flash\\Flash10 e.ocx, 1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CL SID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CL SID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CL SID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\In terface\{1D4C8A81-B7AC-460A-8C23-98713C41D6B3}]
@Denied: (A 2) (Everyone)
@="IFlashBroker3"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\In terface\{1D4C8A81-B7AC-460A-8C23-98713C41D6B3}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\In terface\{1D4C8A81-B7AC-460A-8C23-98713C41D6B3}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\software\Wow6432Node\Microsoft\ Office\Common\Smart Tag\Actions\{B7EFF951-E52F-45CC-9EF7-57124F2177CC}]
@Denied: (A) (Everyone)
"Solution"="{15727DE6-F92D-4E46-ACB4-0E2C58B31A18}"
.
[HKEY_LOCAL_MACHINE\software\Wow6432Node\Microsoft\ Schema Library\ActionsPane3]
@Denied: (A) (Everyone)
.
[HKEY_LOCAL_MACHINE\software\Wow6432Node\Microsoft\ Schema Library\ActionsPane3\0]
"Key"="ActionsPane3"
"Location"="c:\\Program Files (x86)\\Common Files\\Microsoft Shared\\VSTO\\ActionsPane3.xsd"
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Cl ***\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Cl ***\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0001\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\PC W\Security]
@Denied: (Full) (Everyone)
.
------------------------ Other Running Processes ------------------------
.
c:\program files (x86)\Common Files\LightScribe\LSSrvc.exe
c:\program files (x86)\Common Files\Nero\Nero BackItUp 4\NBService.exe
c:\windows\SysWOW64\PnkBstrA.exe
c:\program files (x86)\CyberLink\Shared files\RichVideo.exe
.
************************************************** ************************
.
Completion time: 2012-03-15 14:30:29 - machine was rebooted
ComboFix-quarantined-files.txt 2012-03-15 18:30
.
Pre-Run: 115,113,295,872 bytes free
Post-Run: 115,005,947,904 bytes free
.
- - End Of File - - C1895DC895D159130EA54D30D77E648A
Raserisk is offline  
Old 03-15-2012, 03:01 PM   #6 (permalink)
Newb Techie
 
Join Date: Mar 2012
Posts: 7
Default Re: Computer Start Up Slow; Restart Resolves Issue?

Malwarebytes Anti-Malware 1.60.1.1000
Malwarebytes : Free anti-malware, anti-virus and spyware removal download


Database version: v2012.03.11.12


Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 8.0.7601.17514
David :: DAVID-PC [administrator]


3/15/2012 2:41:05 PM
mbam-log-2012-03-15 (14-41-05).txt


Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 214911
Time elapsed: 2 minute(s), 57 second(s)


Memory Processes Detected: 0
(No malicious items detected)


Memory Modules Detected: 0
(No malicious items detected)


Registry Keys Detected: 0
(No malicious items detected)


Registry Values Detected: 0
(No malicious items detected)


Registry Data Items Detected: 0
(No malicious items detected)


Folders Detected: 0
(No malicious items detected)


Files Detected: 0
(No malicious items detected)


(end)
Raserisk is offline  
Old 03-15-2012, 03:03 PM   #7 (permalink)
Newb Techie
 
Join Date: Mar 2012
Posts: 7
Default Re: Computer Start Up Slow; Restart Resolves Issue?

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 2:55:31 PM, on 3/15/2012
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v8.00 (8.00.7601.17514)
Boot mode: Normal


Running processes:
C:\Users\David\AppData\Local\Google\Chrome\Applica tion\chrome.exe
C:\Users\David\AppData\Local\Google\Chrome\Applica tion\chrome.exe
C:\Users\David\AppData\Local\Google\Chrome\Applica tion\chrome.exe
C:\Users\David\AppData\Local\Google\Chrome\Applica tion\chrome.exe
C:\Windows\SysWOW64\rundll32.exe
C:\Users\David\AppData\Local\Google\Chrome\Applica tion\chrome.exe
C:\Users\David\AppData\Local\Google\Chrome\Applica tion\chrome.exe
C:\Users\David\Desktop\HiJackThis.exe


R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = Insight Broadband :: Customer Portal - Check Insight Webmail and MORE!
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = MSN.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Bing
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Bing
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = MSN.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Norton Identity Protection - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Internet Security\Engine\19.6.1.8\coIEPlg.dll
O2 - BHO: Norton Vulnerability Protection - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Internet Security\Engine\19.6.1.8\IPS\IPSBHO.DLL
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~2\MIF5BA~1\Office14\GROOVEEX.DLL
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MIF5BA~1\Office14\URLREDIR.DLL
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\19.6.1.8\coIEPlg.dll
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - Startup: AutorunsDisabled
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~2\Office14\EXCEL.EXE/3000
O8 - Extra context menu item: Free YouTube Download - C:\Users\David\AppData\Roaming\DVDVideoSoftIEHelpe rs\freeyoutubedownload.htm
O8 - Extra context menu item: Free YouTube to MP3 Converter - C:\Users\David\AppData\Roaming\DVDVideoSoftIEHelpe rs\freeyoutubetomp3converter.htm
O8 - Extra context menu item: Se&nd to OneNote - res://C:\PROGRA~2\MICROS~2\Office14\ONBttnIE.dll/105
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O16 - DPF: {0D41B8C5-2599-4893-8183-00195EC8D5F9} (asusTek_sysctrl Class) - http://support.asus.com/select/asusTek_sys_ctrl3.cab
O16 - DPF: {140E4DF8-9E14-4A34-9577-C77561ED7883} (SysInfo Class) - https://s3.amazonaws.com/content.sys...4.1.72.0_x.cab
O16 - DPF: {1E54D648-B804-468d-BC78-4AFFED8E262F} (System Requirements Lab) - http://www.nvidia.com/content/Driver...reqlab_nvd.cab
O16 - DPF: {74DBCB52-F298-4110-951D-AD2FF67BC8AB} (NVIDIA Smart Scan) - http://www.nvidia.com/content/Driver...aSmartScan.cab
O16 - DPF: {784797A8-342D-4072-9486-03C8D0F2F0A1} (Battlefield Heroes Updater) - https://www.battlefieldheroes.com/st...r_4.0.27.0.cab
O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/...Uploader55.cab
O16 - DPF: {99CAAA27-FA0C-4FA4-B88A-4AB1CC7A17FE} (MGLaunch_v1004 Class) - http://www.netgame.com/mplugin/mglaunch_USAv1005.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
O23 - Service: SAS Core Service (!SASCORE) - SUPERAntiSpyware.com - C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: Nero BackItUp Scheduler 4.0 - Nero AG - C:\Program Files (x86)\Common Files\Nero\Nero BackItUp 4\NBService.exe
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Norton Internet Security (NIS) - Symantec Corporation - C:\Program Files (x86)\Norton Internet Security\Engine\19.6.1.8\ccSvcHst.exe
O23 - Service: nProtect GameGuard Service (npggsvc) - Unknown owner - C:\Windows\system32\GameMon.des.exe (file missing)
O23 - Service: NVIDIA Display Driver Service (nvsvc) - Unknown owner - C:\Windows\system32\nvvsvc.exe (file missing)
O23 - Service: NVIDIA Update Service Daemon (nvUpdatusService) - NVIDIA Corporation - C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Update Core\daemonu.exe
O23 - Service: PnkBstrA - Unknown owner - C:\Windows\system32\PnkBstrA.exe
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files (x86)\CyberLink\Shared files\RichVideo.exe
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: ServiceLayer - Nokia. - C:\Program Files (x86)\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files (x86)\Common Files\Steam\SteamService.exe
O23 - Service: NVIDIA Stereoscopic 3D Driver Service (Stereo Service) - NVIDIA Corporation - C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)


--
End of file - 10097 bytes
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Old 03-15-2012, 07:43 PM   #8 (permalink)
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Location: Michigan
Posts: 656
Default Re: Computer Start Up Slow; Restart Resolves Issue?

It sounds like your best option is a complete re-install of Windows 7...do you have the Windows 7 install disk?

What I do:

Copy all files you want to keep to an external drive
Make a list of all the programs you have installed and want to reinstall (screenshots, or just write them down)
Make a list of all the settings that you have (background, sound profiles, etc)
I take screenshots of your desktop so you can put all the shortcuts exactly as they were before
Boot the Windows7 installation disk, reinstall.


Edit: How full is your hard drive?
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Old 03-16-2012, 12:56 AM   #9 (permalink)
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Join Date: Mar 2012
Posts: 7
Default Re: Computer Start Up Slow; Restart Resolves Issue?

I still have my CD but that would be my last resort, I am still trying to track down all leads on this issue. So far, after running close to ten different tests, I don't think my hardware is failing. My hard drive currently has 107 GB out of 266GB.

Lastly, I hope those three logs can be deciphered by someone to make sure I am not infected with any viruses.

Thanks for your responses.
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Old 03-20-2012, 06:32 PM   #10 (permalink)
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Join Date: Mar 2012
Posts: 7
Default Re: Computer Start Up Slow; Restart Resolves Issue?

Looks like I’m all out of options now. I decided to re-install Windows however several factors have come up preventing me from doing that.


When I first bought this Alienware in 2009 it was loaded with Windows Vista and a recovery partition some of you may know as AlienRespawn 2.0. I was offered a free upgrade to WIN7 so naturally I accepted.


With this upgrade to WIN7, unknowingly, it erased my AlienRespawn 2.0 partition that I am just now finding out about, furthermore, I discovered I can’t do a full re-install with the WIN7 Upgrade disc, not to mention that disc has been scattered somewhere to the four winds. All Microsoft system checkpoints seem to be non-existent, but that is my fault. Lastly, the built in Windows Recovery Partition is non-existent due to my Windows Vista being upgrade to Windows 7.


The final thing I can think of, to completely wipe everything off the computer and start fresh would be to use CCleaner’s Driver Wiper to erase all data.
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