Computer hard lock and sound repeat - Techist - Tech Forum

Go Back   Techist - Tech Forum > Computer Hardware > Hardware Repairs and Troubleshooting
Click Here to Login
Closed Thread
 
Thread Tools Display Modes
 
Old 04-09-2012, 06:54 PM   #1 (permalink)
Newb Techie
 
Join Date: Apr 2012
Posts: 14
Exclamation Computer hard lock and sound repeat

I hate to drop this one on you guys but I've had no luck resolving this issue and can't find a single post that actually gets me any closer. Without further complaining here is the problem.

My computer has taken upon itself to randomly hard lock, as in display locks up, no cursor movement, no keyboard functions etc. And the speakers tend to repeat the last thing being played, albeit at a very fast speed. Just on the off chance I left it like this for 30 mins or so but it wasn't playing. Always have to hard reset.

So far I've run through....
Memtest - At least 4 passes without error.
Heat test - Gpu's, cpu etc. None of which get higher than 60 degrees...which surprised me.
Prime95 - Left the torture test running for a long while. Again flying colors.
Registry Clean - Done to the best of my meagre knowledge, although I feel like I've done more harm than good.
Drivers - All up to date, least they should be by now.

Guess I should really post my system specs for scrutiny....

Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1
System Manufacturer: Packard Bell BV
System Model: iPower X8870
BIOS: Phoenix - AwardBIOS v6.00PG
Processor: Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz (4 CPUs), ~2.4GHz
Code Name: Kentsfield
Core Speed: 1598.97 MHz
FSB: Dram 1:1
Bus Speed: 266.33 mhZ
Memory: 4096MB RAM
Available OS Memory: 4094MB RAM
DirectX Version: DirectX 11

Motherboard Manufacturer: Packard Bell BV
Motherboard Model: P5N=E SLI
Graphic Interface Version: PCI-Express

Memory Type: DDR2
Size: 4096 MB
Frequency: 266.3 MHz

Card name: NVIDIA GeForce GTX 295
Display Memory: 2668 MB
Current Mode: 1680 x 1050 (32 bit) (60Hz)
Driver File Version: 8.17.0012.9610

Hardly any lock ups when idle, online etc. Occassionally with movies. Constantly with games.

Thanks for any help in advance. And if this has already been solved and I've missed the post then I am sorry for wasting time.
__________________

MushOcho is offline  
Old 04-09-2012, 06:58 PM   #2 (permalink)
Newb Techie
 
Join Date: Apr 2012
Posts: 14
Default Re: Computer hard lock and sound repeat

Forgot to add...

Its got a 700 watt OCZ power supply, surely there must be enough power in that thing?
Only other things I could think of was either the hard drive or the sound card, or lack of one:/
__________________

MushOcho is offline  
Old 04-09-2012, 08:25 PM   #3 (permalink)
Techie Beyond Description
 
MindoverMaster's Avatar
 
Join Date: Dec 2009
Location: /home
Posts: 12,212
Send a message via MSN to MindoverMaster
Default Re: Computer hard lock and sound repeat

No problem, man. We do this stuff every day.

If you add anything, use the edit button.

When does your computer freeze? Just randomly, a certain program?

You might want to run a virus check. Also run malwarebytes.
__________________
Neowin.net Steam Account
MindoverMaster is offline  
Old 04-09-2012, 08:39 PM   #4 (permalink)
Newb Techie
 
Join Date: Apr 2012
Posts: 14
Default Re: Computer hard lock and sound repeat

Thanks

Computer freezes almost completely randomly. Mostly games, sometimes wmp or vlc. Hasnt done it idle or browsing yet although maybe I just jinxed it

Malware scan came back clean. Will do a full virus scan asap.

Hard drive is coming back clean too.

I've seen a lot of older posts on different forums but none have got a fix that works.
I havnt changed or added anything recently except another gig of ram but the freeze was there long before that.
MushOcho is offline  
Old 04-09-2012, 10:46 PM   #5 (permalink)
Wizard Techie
 
Join Date: May 2011
Posts: 3,077
Default Re: Computer hard lock and sound repeat

Left click on the orb (used to be the start button in xp) and in the search box type in "reliability" without the quotes. Click on "view reliability history" . This will give you a history and a possible report of any errors from the system
Joe C is offline  
Old 04-09-2012, 10:50 PM   #6 (permalink)
Techie Beyond Description
 
MindoverMaster's Avatar
 
Join Date: Dec 2009
Location: /home
Posts: 12,212
Send a message via MSN to MindoverMaster
Default Re: Computer hard lock and sound repeat

Or event viewer can help you, too.

Might be a driver conflict or windows update, too.
__________________
Neowin.net Steam Account
MindoverMaster is offline  
Old 04-10-2012, 05:57 AM   #7 (permalink)
Newb Techie
 
Join Date: Apr 2012
Posts: 14
Default Re: Computer hard lock and sound repeat

Morning

Thanks for your posts

Reliability monitor I'd already checked but had another look and apart from the "windows was not shut down properly" (tell me something I don't know!) its all clean.

Eventvwr I'd also poked about with, that's why I tried the registry clean due to there being a critical event, in fact I've just checked and the same one's still there.....

The following boot-start or system-start driver(s) failed to load:
StarOpen

I did some hunting and its supposed to be part of Samsung PC Studio (maybe) so I got rid of that but it must leave it behind.
Still the error above doesnt coincide with the lock up's

No conflicting drivers in device manager, although I know that doesn't mean much. Didn't think about the windows update, not sure when the last one was but do you think it's worth rolling back if its possible?

Could it be the onboard sound card and is it worth me getting a cheap sound card just in case?
MushOcho is offline  
Old 04-10-2012, 08:00 AM   #8 (permalink)
Wizard Techie
 
Join Date: May 2011
Posts: 3,077
Default Re: Computer hard lock and sound repeat

Run it in safemode for a while and see if it locks up, if it doesn't then you can be looking at a software/driver issue. If it does then you should be looking for a hardware problem
Joe C is offline  
Old 04-10-2012, 02:27 PM   #9 (permalink)
Banned
 
Join Date: Apr 2005
Location: n/a
Posts: 2,956
Default Re: Computer hard lock and sound repeat

Quote:
Originally Posted by Joe C View Post
Run it in safemode for a while and see if it locks up, if it doesn't then you can be looking at a software/driver issue. If it does then you should be looking for a hardware problem

Mush, can you test some multimedia applications for me please and tell me what happens ?
Try starting up adobe, corel paint or any related tool like and see if it locks up.
If it does that right away, it maybe a graphic card driver issue, that is causing all of the ruckus in there.
-RockMan- is offline  
Old 04-10-2012, 03:16 PM   #10 (permalink)
Newb Techie
 
Join Date: Apr 2012
Posts: 14
Default Re: Computer hard lock and sound repeat

Thanks for the idea's.

Havnt had chance to test it in safe mode yet but have run photoshop as well as played several movies etc. No lock up's on those. Just games now it seems.

I did however remove the hdmi cable I had connected to my tv. Last couple of times it froze it allowed me to ctrl-alt-del and end the program. Sadly I'd love to put it down to just one game but its happened on a few recently so we're still not much closer.

Will test safe mode and post back
__________________

MushOcho is offline  
Closed Thread

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Unknown cause system lockup with sound repeat Phate Microsoft Windows and Software 6 07-16-2010 01:05 PM
Two Programs That Help You Lock Your Computer Osiris Tips, Tricks & Tutorials 0 06-13-2010 01:55 AM
Automatically Lock your computer Osiris Tips, Tricks & Tutorials 0 03-13-2008 07:51 AM
Computer Lock Up... Justinph5 Hardware Repairs and Troubleshooting 0 06-19-2007 01:02 AM
Hard Lock Problem Hackills Hardware Repairs and Troubleshooting 4 01-15-2007 04:36 AM



Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -5. The time now is 03:38 AM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2017, vBulletin Solutions, Inc.