download everest http://www.majorgeeks.com/download4181.html
take screenshots of computer-->sensor and motherboard-->cpu , upload em to http://www.imgspot.com
, after uploading each image youll see several links use the 5th one (Your Image in BBCode) on the reply
did you add/upgraded any hardware recently?
what do you mean by "then started to install the patch it keeps crashing while trying to install" , did it display some error message or there was a random restart or bsod? and if it display an error message what was it exactly
check the mobo for bad capacitors (perferably with a flashlight), see examples
if youll find any, rma the mobo if still under warranty/or rma the pc if its a prebuilt/if its no longer under warranty then have em replaced at some electronic repair shop it wouldnt cost much