CD/DVD Drive not working. PLEASE HELP!
Alright, so... My girlfriend was out of the country with her lap top, and while she was there, the CD/DVD drive stopped working. Being computer savvy, I opted to fix it.
I have met my Everest.
I have spent about 6 hours searching forums for possible solutions, and nothing has worked.
Laptop is an HP Pavillion DV6645us.
Warranty expired almost a year ago, so she can't send it back.
Here's what's happening:
I put a cd (or a dvd, neither work) into the drive, and the disc doesn't spin at all. The light goes steady for about 5 seconds, and during this, the drive makes a single sound, and then stops. The light shuts off, and then nothing. The computer doesn't recognize that there is a disc in the drive, and when I go into the device manager, it shows that the drive is "working properly."
How I've tried to fix it:
I've tried doing a system restore to a previous point. Didn't work.
I've tried going into the registry and deleting the "Upper and Lower" registries. They didn't exist.
I've tried uninstalling the driver and restarting the computer. Doesn't work.
I've tried updating the drivers, but they're apparently up to date.
I've tried resetting the bios options.
I've tried reading the drive from the command prompt.
I've tried re-seating the drive.
I've removed the drive blown out the inside.
I have also obviously tried multiple CD's/DVD's that DO work in another computer.
I'm thinking that the drive is just broken... but then I think about how the light comes on, and that the computer shows that it doesn't have any problems with the drive.
If ANYBODY can offer a solution to this problem, I would be very appreciative.