CD/DVD burner problem - Techist - Tech Forum

Go Back   Techist - Tech Forum > Computer Hardware > Hardware Repairs and Troubleshooting
Closed Thread
Thread Tools Display Modes
Old 12-14-2006, 11:03 AM   #1 (permalink)
Newb Techie
Join Date: Dec 2006
Posts: 3
Default CD/DVD burner problem

I have a DVD/CD device (manufacturer Sony, but it is an OEM device and so Sony won't give me tech support). It reads DVDs fine, but it has suddenly stopped being able to read CD' fact, it does not even see them in there.
I've been able to play DVD movies on my computer, but can no longer play music CD's, run CD programs, or even put in a blank CD to burn it, because it does not recognize that there is a CD on the tray.

It worked fine the last time I used it for a CD, which was a few weeks ago.

I ran device manager, which says the device is working properly.

I can't figure out how to troubleshoot this issue.

alek1724 is offline  
Old 12-14-2006, 11:13 AM   #2 (permalink)

Baez's Avatar
Join Date: Sep 2005
Location: Toronto, Canada
Posts: 6,985

Have you tried going to the sony site and download/install the latest driver for it. It might be a corrupt driver.


Baez is offline  
Old 12-15-2006, 06:57 AM   #3 (permalink)
Newb Techie
Join Date: Dec 2006
Posts: 3

Try cleaning the drive with a CD cleaner disk. NB a dvd cleaner disk will not touch the CD section as the location of the lasers are different.
Alternatively replace the DVD/CD cable. They can go bad for no obvious reason.
You need two cleaning disks, one for the DVD and the other for the CD. You may have to clean more than once.
If it doesn't work and you have a spare bay, buy a cheap CD player and install it.
Tokyopete is offline  
Closed Thread

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off

Our Communities

Our communities encompass many different hobbies and interests, but each one is built on friendly, intelligent membership.

» More about our Communities

Automotive Communities

Our Automotive communities encompass many different makes and models. From U.S. domestics to European Saloons.

» More about our Automotive Communities

Marine Communities

Our Marine websites focus on Cruising and Sailing Vessels, including forums and the largest cruising Wiki project on the web today.

» More about our Marine Communities

Copyright 2002-2015 Social Knowledge, LLC All Rights Reserved.

All times are GMT -5. The time now is 02:03 PM.

Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2016, vBulletin Solutions, Inc.