Can't read 2.5 SATA HDD - Techist - Tech Forum

Go Back   Techist - Tech Forum > Computer Hardware > Hardware Repairs and Troubleshooting
Click Here to Login
Reply
 
Thread Tools Display Modes
 
Old 01-23-2013, 01:34 PM   #1 (permalink)
Newb Techie
 
Join Date: Dec 2012
Location: Delaware
Posts: 12
Default Can't read 2.5 SATA HDD

My friend's laptop (HP dv9500?) went dead I did some research these had an issue with graphics/motherboard going bad. The LCD is white and still doesn't work through another monitor. So he just wants his data.

The laptop comes with 2 186G HDDs. I have a Thermaltake hdd dock that will take both 2.5 and 3.5 HDDs over USB.

I try the #1 HDD and nothing happens Windows 7 doesn't pick it up. I try the #2 drive and Win7 sees it but there isn't anything of use on it. So I do some research and people say that Win7 has trouble reading external drives with OS on them. So I try an XP system and a Vista both do the same thing.

What else can I try or am I trying to access the drive the wrong way? Will I have to get a 2.5 cable and boot from it? If the drive is dead what other ways are there to get data off?
__________________

Jajao555 is offline   Reply With Quote
Old 01-23-2013, 02:21 PM   #2 (permalink)
Private Joker
 
carnageX's Avatar
 
Join Date: Feb 2007
Location: South Dakota
Posts: 24,508
Default Re: Can't read 2.5 SATA HDD

It shouldn't have an issue with a drive that has an OS on it; I've never gotten that issue.

I would try booting off of a Linux LiveCD and seeing if you can read the HDD's with that.
__________________

__________________
Laptop: MSI GT70 2OC-059us | i7-4700MQ | 16GB | GTX 770m | 500GB SSD / 750GB HDD | 17.3" | Win10 Pro
Desktop: 4690k | 12GB g.Skill RipJaws | GTX 970 | 520hx | Z87X-UD4H | Corsair Vengeance C70 | Corsair H110 | Acer 25" | Acer 22" | Win10
Mobile: Samsung Galaxy Note 5


If I help you, or you just like what I said, rep me by clicking the under my post
carnageX is offline   Reply With Quote
Old 01-23-2013, 02:37 PM   #3 (permalink)
Super Techie
 
Join Date: Dec 2011
Location: Newcastle, England
Posts: 268
Default Re: Can't read 2.5 SATA HDD

You could also scan the drives with data recovery software
Frosty is a Snowman is offline   Reply With Quote
Old 01-23-2013, 04:16 PM   #4 (permalink)
Newb Techie
 
Join Date: Dec 2012
Location: Delaware
Posts: 12
Default Re: Can't read 2.5 SATA HDD

I was going to try Recuva. But will the software see if windows won't? I'll try the linux idea as well.

Thanks
Jajao555 is offline   Reply With Quote
Old 01-23-2013, 06:09 PM   #5 (permalink)
Private Joker
 
carnageX's Avatar
 
Join Date: Feb 2007
Location: South Dakota
Posts: 24,508
Default Re: Can't read 2.5 SATA HDD

Quote:
Originally Posted by Jajao555 View Post
I was going to try Recuva. But will the software see if windows won't? I'll try the linux idea as well.

Thanks
Does Disk Management see it?

Start > Right click Computer > Manage... > click 'Disk Management' on the left panel.

Does it show up at all there?

But usually no, if Windows doesn't see it at all, Windows software won't see it. Hence why I suggested a Linux LiveCD to see if you can read the drive at all that way.
__________________
Laptop: MSI GT70 2OC-059us | i7-4700MQ | 16GB | GTX 770m | 500GB SSD / 750GB HDD | 17.3" | Win10 Pro
Desktop: 4690k | 12GB g.Skill RipJaws | GTX 970 | 520hx | Z87X-UD4H | Corsair Vengeance C70 | Corsair H110 | Acer 25" | Acer 22" | Win10
Mobile: Samsung Galaxy Note 5


If I help you, or you just like what I said, rep me by clicking the under my post
carnageX is offline   Reply With Quote
Old 01-23-2013, 06:19 PM   #6 (permalink)
Super Techie
 
Join Date: Dec 2011
Location: Newcastle, England
Posts: 268
Default Re: Can't read 2.5 SATA HDD

Yeah I have found that so long as it is found in device manager, then some of the good recovery software will be able to scan it
it doesn't have to show up in my computer, so long as the system detects that a device is connected
Frosty is a Snowman is offline   Reply With Quote
Old 01-23-2013, 07:37 PM   #7 (permalink)
Newb Techie
 
Join Date: Dec 2012
Location: Delaware
Posts: 12
Default

Not looking good. #1 doesn't show up in My Computer or Device Manager but #2 shows up fine. I'll try Linux. Will my USB HDD dock work with Linux ok? If not I'll have to get a cable I guess.

I've been wanting to try Mint I think I'll do it with that distro.
Jajao555 is offline   Reply With Quote
Old 01-23-2013, 07:53 PM   #8 (permalink)
Private Joker
 
carnageX's Avatar
 
Join Date: Feb 2007
Location: South Dakota
Posts: 24,508
Default Re: Can't read 2.5 SATA HDD

Quote:
Originally Posted by Jajao555 View Post
Not looking good. #1 doesn't show up in My Computer or Device Manager but #2 shows up fine. I'll try Linux. Will my USB HDD dock work with Linux ok? If not I'll have to get a cable I guess.

I've been wanting to try Mint I think I'll do it with that distro.
You can try it with an external enclosure; might not work, but you can try.
__________________

__________________
Laptop: MSI GT70 2OC-059us | i7-4700MQ | 16GB | GTX 770m | 500GB SSD / 750GB HDD | 17.3" | Win10 Pro
Desktop: 4690k | 12GB g.Skill RipJaws | GTX 970 | 520hx | Z87X-UD4H | Corsair Vengeance C70 | Corsair H110 | Acer 25" | Acer 22" | Win10
Mobile: Samsung Galaxy Note 5


If I help you, or you just like what I said, rep me by clicking the under my post
carnageX is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off




Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -5. The time now is 06:35 PM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2017, vBulletin Solutions, Inc.