cant get my data off my backup drive - Techist - Tech Forum

Go Back   Techist - Tech Forum > Computer Hardware > Hardware Repairs and Troubleshooting
Click Here to Login
Closed Thread
 
Thread Tools Display Modes
 
Old 10-19-2010, 03:53 PM   #1 (permalink)
True Techie
 
Runfox's Avatar
 
Join Date: Sep 2009
Posts: 186
Default cant get my data off my backup drive

I have a Hitachi 250GEIDE back up drive I am trying to get my files off of. I had it in a portable USB case,and it always worked fine, but after some windows problems it wont read anymore.I know the drive is good. When I use it in the case and plug in, windows finds the hardware but will not read it, I don't see the drive in my computer, I see it in devices, but all windows tells me is I need to format it .
I tried to install it in my computer to access it, but still not luck. I have an MSI K8N-NEO4-FI MB , running windows 7 64bit. I installed the drive and set the jumpers to slave. When I ran setup it saw it as the secondary slave, and my hard drive was the third master. I checked the hard drive order and my main drive was 1st M and the backup was 2nd S. So that all looks right. When I start my comp, it comes up to starting windows, but sits there, with the blue hard drive activity light solid, but windows never starts.
The data may be corrupted, I don't know how, but I cant believe I cant access the data somehow to get it off. Any suggestions would help.
__________________

Runfox is offline  
Old 10-19-2010, 07:05 PM   #2 (permalink)
Techie Beyond Description
 
MindoverMaster's Avatar
 
Join Date: Dec 2009
Location: /home
Posts: 12,212
Send a message via MSN to MindoverMaster
Default Re: cant get my data off my backup drive

Get a Ubuntu Boot-CD. Load up Ubuntu via CD. Linux can see some partitions that Windows can't. Give that a shot.

If success, back the stuff up, and reformat the drive.
__________________

__________________
Neowin.net Steam Account
MindoverMaster is offline  
Old 10-19-2010, 07:28 PM   #3 (permalink)
True Techie
 
Runfox's Avatar
 
Join Date: Sep 2009
Posts: 186
Default Re: cant get my data off my backup drive

Ok so I download ubuntu, then make my CD the first boot, with Ubuntu CD in the CD, and boot from it, then I can access the files right? So As I'm down loading this, I am trying to figure what this is. It is an operating system I guess right? So I'll have to boot to it.
Runfox is offline  
Old 10-19-2010, 09:11 PM   #4 (permalink)
Techie Beyond Description
 
MindoverMaster's Avatar
 
Join Date: Dec 2009
Location: /home
Posts: 12,212
Send a message via MSN to MindoverMaster
Default Re: cant get my data off my backup drive

It's a Linux operating system that you can run from CD. Boot into the CD. No files will be harmed. It is sorely from the CD.
__________________
Neowin.net Steam Account
MindoverMaster is offline  
Old 10-20-2010, 03:12 PM   #5 (permalink)
True Techie
 
Runfox's Avatar
 
Join Date: Sep 2009
Posts: 186
Default Re: cant get my data off my backup drive

I down loaded Ubunu, copied it ti a disk, and ran it with CD boot first. It works fine with just my C:\ drive, I can try it first and see my files. My problem is when I plug my back up drive in I get the same results as before, even trying to go to Ubuntu, I hit the try first, and then screen goes blank with a blinking courser, the HD light is solid, but nothing happens. I don't know whats wrong with my back up drive, but my computer will not boot to any operating system with it plugged in. It's like it is trying to read it but, since it cant it just sits there trying. I guess the info is corrupted somehow, but I have pictures on it I cant give up on. I wonder if I try to format then recover the files with out installing anything on that drive??? Any suggestions? Maybe a recommend recovery software if I format so I can access the drive, that I can get the files back????
Runfox is offline  
Old 10-20-2010, 11:33 PM   #6 (permalink)
Call me Mak or K
Mod Emeritus
 
KSoD's Avatar
 
Join Date: Sep 2004
Location: C:\
Posts: 35,647
Default Re: cant get my data off my backup drive

If no OS will boot, not even a liveCD of an OS, with that drive connected you dont have to many options. You will have to get an external drive enclosure to see if you can at least get into an OS and then plug the drive in and see if you can access it. Until then there isnt many options. Cause a system that wont boot with the drive attached aint going to be able to run recovery software on it or access it at all.
__________________
I do not accept support questions via EMail, PM, IM or my G+ page!

Phone: LG Optimus G Pro
Running: Stock JB from LG with Nova Launcher

KSoD is offline  
Old 10-22-2010, 09:14 PM   #7 (permalink)
True Techie
 
Runfox's Avatar
 
Join Date: Sep 2009
Posts: 186
Default Re: cant get my data off my backup drive

Yeah I had the drive in a portable USB enclosure. But when I plug it in and turn it on, windows sees the device, ( safely remove hardware) but I cant see it in my computer. I see the device in devises and printers, but it wants me to format the device to access it.
Runfox is offline  
Old 10-22-2010, 09:45 PM   #8 (permalink)
Banned
 
Join Date: Apr 2005
Location: n/a
Posts: 2,956
Default Re: cant get my data off my backup drive

Well if you format the hdd you will loose your files however you will gain access to your hdd.
The thing I am suspecting is a corrupted partition on your external hdd.

You have 2 things you can do:

1.Format the hdd and gain access but loose everything.

or

2.Or don't format at all and don't get anything.

I would suggest you do recuva but that wants a active partition hdd.
I tried that myself this week when my hdd died so I know it's a no go for you.
-RockMan- is offline  
Old 10-23-2010, 12:13 AM   #9 (permalink)
Call me Mak or K
Mod Emeritus
 
KSoD's Avatar
 
Join Date: Sep 2004
Location: C:\
Posts: 35,647
Default Re: cant get my data off my backup drive

What does the Device Manager say about the hard drive when you have it attached? Does it show the hard drive but in RAW format? If it is then you have 2 choices.

1. You format the drive back into NTFS and use recovery software like Recuva
2. Try to find a tool that can recover the data from a RAW Drive. *NOTE* I have already searched and there is no free tools that will do this properly.
__________________
I do not accept support questions via EMail, PM, IM or my G+ page!

Phone: LG Optimus G Pro
Running: Stock JB from LG with Nova Launcher

KSoD is offline  
Old 10-23-2010, 11:26 AM   #10 (permalink)
PowerQuest / Opera
 
TheMajor's Avatar
 
Join Date: Jun 2004
Location: Netherlands
Posts: 10,177
Default Re: cant get my data off my backup drive

Quote:
Originally Posted by Mak213 View Post
What does the Device Manager say about the hard drive when you have it attached? Does it show the hard drive but in RAW format? If it is then you have 2 choices.
I would do that ^ and let us know what you see. To get there fast: Start->Run->diskmgmt.msc

Then you may have to restore the partitions using TestDisk - CGSecurity
__________________

__________________
TheMajorMMX - Intel P200 MMX @ 225Mhz - V-Tech (PcPartner) Baby-AT mb w/ Intel Triton TX chipset - Nvidia Riva TNT2 M64 w/ 16MB - 256MB M-Tec SDRAM - Still running.....
TheMajor is offline  
Closed Thread

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
data backup and more Steve_X Microsoft Windows and Software 4 01-29-2009 05:13 PM
What is your data backup method? piggysmile Off Topic Discussion 17 04-07-2007 06:31 PM
Off Side Data Backup lakhanin Computer Networking and Internet Hardware 1 05-09-2005 12:39 PM
data backup rookie1010 Monitors, Printers and Peripherals 6 06-16-2004 08:46 AM



Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -5. The time now is 12:59 AM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2017, vBulletin Solutions, Inc.