Fairuza
Baseband Member
- Messages
- 88
Since re-installing Win-XP to a new hard drive, on my main desktop sytem, I no longer have access to the internet.
Have checked the 'Internet Connections' folder in the Control Panel. Nothing exists in there.
Have tried setting up a 'new connection'. Under the option of LAN/DSL, the wizard executes and after clicking on 'Finish' nothing is achieved.
I've tried all options, in desperation. No success.
I have phoned Blueyonder (now Virgin Media/Telewest) tech. support, but the operative freely admitted, none of the staff are familiar with Windows. Totally useless.
I've been roughly advised that I need some kind of driver. What driver? Where? He didn't know. Told me to ask a friend for the driver.
"What friend? What would I be asking for?"
"I don't know..."
I pay good money for this service.
Can't find any drivers among the software supplied with the equipment.
I'm on the MSI site, but really not sure what I should be looking for.
I've looked into the settings on the laptop, in the hope of copying them over. The fields don't show anything.
I have no idea where to turn next. Please advise.
Details:
Windows XP.
Broadband Modem.
Ethernet connection, direct to board. No additional network adaptor card present.
Motherboard brand: MSI.
How do I get this system onto the internet???
Thanks.
Have checked the 'Internet Connections' folder in the Control Panel. Nothing exists in there.
Have tried setting up a 'new connection'. Under the option of LAN/DSL, the wizard executes and after clicking on 'Finish' nothing is achieved.
I've tried all options, in desperation. No success.
I have phoned Blueyonder (now Virgin Media/Telewest) tech. support, but the operative freely admitted, none of the staff are familiar with Windows. Totally useless.
I've been roughly advised that I need some kind of driver. What driver? Where? He didn't know. Told me to ask a friend for the driver.
"What friend? What would I be asking for?"
"I don't know..."
I pay good money for this service.
Can't find any drivers among the software supplied with the equipment.
I'm on the MSI site, but really not sure what I should be looking for.
I've looked into the settings on the laptop, in the hope of copying them over. The fields don't show anything.
I have no idea where to turn next. Please advise.
Details:
Windows XP.
Broadband Modem.
Ethernet connection, direct to board. No additional network adaptor card present.
Motherboard brand: MSI.
How do I get this system onto the internet???
Thanks.