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Old 04-15-2013, 03:53 PM   #1 (permalink)
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Default BSOD Troubleshooting

Pretty vague title, I know.

I've been having a recent spout of random blue screens starting since 3/30. I've looked at and tried to analyze each one.

I'm not the greatest with windows debugging tools, so any help would be greatly appreciated.

*Note all of the BSOD's occurred when playing full-screen games, except for the last one which occurred while watching a video using VUDU's VUDUtoGO program (which they tell you is still in the Beta phase, so I know where to blame this one).
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Old 04-15-2013, 09:48 PM   #2 (permalink)
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Default Re: BSOD Troubleshooting

For starters which driver do you have installed by chance ?
What screen resolution do you have going ?\
Last but not least, what type of codec pack do you have and what version ?

Not to be rude here, but I am not downloading that dumpfile.
Open it up and look at where it gives you the bsod error line.
Once we have that, I'll research it and see whats going on.
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Old 04-15-2013, 09:50 PM   #3 (permalink)
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Default Re: BSOD Troubleshooting

Quote:
Originally Posted by MMike View Post
For starters which driver do you have installed by chance ?
What screen resolution do you have going ?\
Last but not least, what type of codec pack do you have and what version ?

Not to be rude here, but I am not downloading that dumpfile.
Open it up and look at where it gives you the bsod error line.
Once we have that, I'll research it and see whats going on.
Not sure what's wrong with download a dumpfile.
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Old 04-15-2013, 11:14 PM   #4 (permalink)
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Default Re: BSOD Troubleshooting

Quote:
Originally Posted by carnageX View Post
Not sure what's wrong with download a dumpfile.
I know this abit offtopic but why do you this to me ?
Read your post and read what I said please -_-
I don't want to bother looking through his dump files mind you its 4 zips.
All I am asking him to do is look in it and find the stop error code.

A whole logs of errors won't give me a clear answer as to what is going on.
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Old 04-15-2013, 11:55 PM   #5 (permalink)
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Default Re: BSOD Troubleshooting

Quote:
Originally Posted by MMike View Post
I know this abit offtopic but why do you this to me ?
Read your post and read what I said please -_-
I don't want to bother looking through his dump files mind you its 4 zips.
All I am asking him to do is look in it and find the stop error code.

A whole logs of errors won't give me a clear answer as to what is going on.
Not really doing anything to you... You never really gave a reason why you weren't going to download them; you just stated that you weren't going to. And actually, a whole log of errors would help you figure out what is wrong, as that is what BSOD dump files are for: debugging.

If you're trying to get him to troubleshoot himself, then you should suggest what tools he should use to open the dump files and see. Since you didn't, I will:

@Yevrag: get BlueScreenView: Blue screen of death (STOP error) information in dump files.

Direct it towards your minidumps folder, and see what all the codes are and if the driver stack identifies a possible driver issue.
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Old 04-16-2013, 12:26 AM   #6 (permalink)
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Default Re: BSOD Troubleshooting

Thanks carne for this:
Blue screen of death (STOP error) information in dump files.

Also I can diagnose stop error without the logs, but I won't get into that discussion with you.
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