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Old 04-23-2011, 09:59 AM   #1 (permalink)
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Default BSoD help

So it seems like I get the bsod when either I'm playing a game or when my wife is watching streaming video. The problem is that it dosent happen all the time, maybe a couple of times a week. I havent installed anything new or updated anything (at least as far as I know) here is the log, any suggestions?


Microsoft (R) Windows Debugger Version 6.12.0002.633 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Windows\MEMORY.DMP]
Kernel Summary Dump File: Only kernel address space is available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows Server 2008/Windows Vista Kernel Version 6002 (Service Pack 2) MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 6002.18327.x86fre.vistasp2_gdr.101014-0432
Machine Name:
Kernel base = 0x8281c000 PsLoadedModuleList = 0x82933c70
Debug session time: Thu Apr 21 23:22:17.300 2011 (UTC - 6:00)
System Uptime: 0 days 5:28:56.713
Loading Kernel Symbols
.................................................. .............
.................................................. ..............
.......................
Loading User Symbols

Loading unloaded module list
.......................
************************************************** *****************************
* *
* Bugcheck Analysis *
* *
************************************************** *****************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {4, 2, 1, 8c7e77df}

Probably caused by : tdx.sys ( tdx!TdxCloseConnectionEndpointTlRequestComplete+75 )

Followup: MachineOwner
---------

0: kd> !analyze -v
************************************************** *****************************
* *
* Bugcheck Analysis *
* *
************************************************** *****************************

DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: 00000004, memory referenced
Arg2: 00000002, IRQL
Arg3: 00000001, value 0 = read operation, 1 = write operation
Arg4: 8c7e77df, address which referenced memory

Debugging Details:
------------------


WRITE_ADDRESS: 00000004

CURRENT_IRQL: 2

FAULTING_IP:
tdx!TdxCloseConnectionEndpointTlRequestComplete+75
8c7e77df 895104 mov dword ptr [ecx+4],edx

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

BUGCHECK_STR: 0xD1

PROCESS_NAME: System

TRAP_FRAME: 88d5fa70 -- (.trap 0xffffffff88d5fa70)
ErrCode = 00000002
eax=84f3cb38 ebx=00000001 ecx=00000000 edx=88d5faf0 esi=84f3caf8 edi=00000000
eip=8c7e77df esp=88d5fae4 ebp=88d5fb08 iopl=0 nv up ei pl nz ac po cy
cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00010213
tdx!TdxCloseConnectionEndpointTlRequestComplete+0x 75:
8c7e77df 895104 mov dword ptr [ecx+4],edx ds:0023:00000004=????????
Resetting default scope

LAST_CONTROL_TRANSFER: from 8c7e77df to 82869fd9

STACK_TEXT:
88d5fa70 8c7e77df badb0d00 88d5faf0 00000002 nt!KiTrap0E+0x2e1
88d5fb08 8804f860 84f3caf8 00000000 84bbc8c8 tdx!TdxCloseConnectionEndpointTlRequestComplete+0x 75
88d5fb20 8804fe25 84bbc9f4 00000000 88d5fb40 tcpip!TcpCleanupTcbWorkQueueRoutine+0xbd
88d5fb30 8807020f 84bbc8c8 84bbc8c8 88d5fb98 tcpip!TcpCleanupTcb+0x3b
88d5fb40 880682d6 84bbc8c8 854d7f78 880e3af0 tcpip!TcpDereferenceTcb+0x1c
88d5fb98 88066558 854d7ef8 00bbc8c8 88d5fbfc tcpip!TcpTcbReceive+0x2af
88d5fbf0 88067f3b 854d7ef8 84f80100 84f80100 tcpip!TcpMatchReceive+0x1ec
88d5fc38 88067fd1 854d7ef8 84f808e0 84f8da14 tcpip!TcpPreValidatedReceive+0x1fd
88d5fc54 88066972 854d7ef8 84f808e0 88d5fc90 tcpip!TcpReceive+0x2d
88d5fc64 8807ea8b 88d5fc78 c000023e 00000000 tcpip!TcpNlClientReceiveDatagrams+0x12
88d5fc90 8807e4b8 880d5ebc 88d5fce4 c000023e tcpip!IppDeliverListToProtocol+0x49
88d5fcb0 8807e908 880d5cd0 00000006 88d5fce4 tcpip!IppProcessDeliverList+0x2a
88d5fd08 88063095 880d5cd0 00000006 8291e13c tcpip!IppReceiveHeaderBatch+0x1eb
88d5fd30 82a29c49 8543bf08 000d5cd0 84605d78 tcpip!IppLoopbackTransmit+0x52
88d5fd44 828c1e22 854d88d8 00000000 84605d78 nt!IopProcessWorkItem+0x23
88d5fd7c 829f1f7a 854d88d8 23cf6644 00000000 nt!ExpWorkerThread+0xfd
88d5fdc0 8285aefe 828c1d25 00000001 00000000 nt!PspSystemThreadStartup+0x9d
00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x16


STACK_COMMAND: kb

FOLLOWUP_IP:
tdx!TdxCloseConnectionEndpointTlRequestComplete+75
8c7e77df 895104 mov dword ptr [ecx+4],edx

SYMBOL_STACK_INDEX: 1

SYMBOL_NAME: tdx!TdxCloseConnectionEndpointTlRequestComplete+75

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: tdx

IMAGE_NAME: tdx.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 49e02084

FAILURE_BUCKET_ID: 0xD1_tdx!TdxCloseConnectionEndpointTlRequestComple te+75

BUCKET_ID: 0xD1_tdx!TdxCloseConnectionEndpointTlRequestComple te+75

Followup: MachineOwner
---------
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Old 04-23-2011, 10:05 AM   #2 (permalink)
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Default Re: BSoD help

Get and run Memtest86+. There must be a problem with your RAM.
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Old 04-23-2011, 10:16 AM   #3 (permalink)
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Default Re: BSoD help

Sorry but it is not a RAM issue at all. The problem file is tdx.sys. The IRQL Not Less or Equal is 90% of the time associated with bad drivers. I have seen reports of Broadcom Etherenet Adapters causing this failure, i have seen reports of Norton causing this error. Check your device manager and if you have a broadcom device go to their website to get the latest driver for your device.
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Old 04-23-2011, 10:18 AM   #4 (permalink)
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Default Re: BSoD help

I suck at reading logs.
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Old 04-23-2011, 10:27 AM   #5 (permalink)
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Default Re: BSoD help

k I dont have a broadcom driver but I tried updating my network device and it says that its already up to date. now im gonna try updating every driver i have and see if that solves a problem. ttyl
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Old 04-23-2011, 10:42 AM   #6 (permalink)
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Default Re: BSoD help

Try rolling back the network adapter driver. The new driver might be the problem, newer is not always better.
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Old 04-23-2011, 10:57 AM   #7 (permalink)
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Default Re: BSoD help

Dont trust the Device Manager to tell you the drivers are up to date. The Device Manager only goes by the drivers available on the Windows Updates, not by what is available by the manufacturer. Your problem could be the Widnows driver and the fact your not using the device manufacturers driver. The Widnows drivers are generic, the device manufacturers are specific. So you will have to check each driver manually on each manufacturers site. Yes it is a lot of work, but if it solves yoru problem it will be worth it.
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Old 04-23-2011, 11:06 AM   #8 (permalink)
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Default Re: BSoD help

k i went through all the devices on the manager. the only one that needed an update was the vid card. soooo...im gonna see if that fixes the problem first, and if not then ill be back! thanx all
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Old 04-23-2011, 11:58 AM   #9 (permalink)
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Default Re: BSoD help

Get the latest NVIDIA/ATI drivers off the net. As KSoD said, do not trust Device Manager.
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