Re: Bought a new DVD/CD writer...
Try using a different SATA (it's presumably SATA) port - I usually test the one I have my HDD plugged into since you know that port is functional. Might be a bad port, since it's not reporting the name of drive correctly (I recon it would report as a Samsung).
If that fails, try a different SATA cable, though that's much less likely to be an issue.
If you still can't get it to work, are there any other PCs you can try it in?
Otherwise, I would RMA it.
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