Bluetooth Connectivity Problem - Techist - Tech Forum

Go Back   Techist - Tech Forum > Computer Hardware > Hardware Repairs and Troubleshooting
Thread Tools Display Modes
Old 12-12-2013, 03:38 PM   #1 (permalink)
Newb Techie
Join Date: Dec 2013
Location: Manchester, UK
Posts: 1
Default Bluetooth Connectivity Problem


Apologies if this has been asked before and hopefully this is in the right section, but I'm at a complete loss as to what to do. I'm not a tech expert by any means so hopefully I'll be able to get my point across.

I purchased an ASUS USB-BT400 Bluetooth Dongle (Device ID= 0B05 if that helps) to use with my Sony Vaio (VPCCW1Z4E) which runs Windows 7 x64.

I can pair the laptop with my Samsung Galaxy S4 but I have problems when getting it to work with my new wireless speaker - Loewe Speaker 2go.

The speaker does pair with the laptop but once the pairing connection is made, no drivers are downloaded (which usually happens when I pair a new device) and I am then unable to connect the two devices via Bluetooth.

In the manual, the following Bluetooth protocols are listed:
A2DP, 2.1+EDR, AVRCP 1.4, HS, HFP 1.6 (Wideband Speech), aptX decoder, AEC

I think the dongle uses Broadcom's technology, so I've tried updating the drivers through Broadcom's software that is available on their website but the process fails each time I try and use it. The device is detected but I get a message saying 'Failed to Update the Bluetooth software' when I get to the 'Validate Bluetooth Device' stage.

I was wondering if anyone might know a particular driver version I might be able to download or anything that I might be able to use to solve this problem.

adamjk is offline   Reply With Quote

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off

Our Communities

Our communities encompass many different hobbies and interests, but each one is built on friendly, intelligent membership.

» More about our Communities

Automotive Communities

Our Automotive communities encompass many different makes and models. From U.S. domestics to European Saloons.

» More about our Automotive Communities

Marine Communities

Our Marine websites focus on Cruising and Sailing Vessels, including forums and the largest cruising Wiki project on the web today.

» More about our Marine Communities

Copyright 2002-2015 Social Knowledge, LLC All Rights Reserved.

All times are GMT -5. The time now is 01:34 AM.

Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2016, vBulletin Solutions, Inc.