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Old 03-23-2012, 04:21 AM   #1 (permalink)
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Default Blue screens.Please help!

Hi there.

I've been having blue screens for the last few days. Every time I start up a game I get a blue screen or the game crashes. I've had no problems with these games in the past.
I think that something might be wrong with the RAM or CPU.

And also sometimes Google Chrome just crashes or some sites won't load on the first time.

I've uploaded the minidump files here.

UPLOAD.EE - Download Minidump.zip

I hope that someone can help me.

System-
OS: Win7 Professional 64.bit
Motherboard: Gigabyte GA-990XA-UD3
Processor: AMD FX-4100
RAM: Corsair Vengeance 1600MhZ 4GBx2
HDD: WD Caviar Blue 500GB SATA3
PSU: Corsair CX 600
GPU: MSI HD6870 R
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Old 03-23-2012, 02:53 PM   #2 (permalink)
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Default Re: Blue screens.Please help!

Minidump isn't telling much... pointing to an ntsokrnl.exe error.
Code:
Unable to load image \SystemRoot\system32\ntoskrnl.exe, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.17727.amd64fre.win7sp1_gdr.111118-2330
Machine Name:
Kernel base = 0xfffff800`02c01000 PsLoadedModuleList = 0xfffff800`02e45650
Debug session time: Fri Mar 23 03:22:03.624 2012 (UTC - 4:00)
System Uptime: 0 days 0:45:18.169
*********************************************************************
* Symbols can not be loaded because symbol path is not initialized. *
*                                                                   *
* The Symbol Path can be set by:                                    *
*   using the _NT_SYMBOL_PATH environment variable.                 *
*   using the -y <symbol_path> argument when starting the debugger. *
*   using .sympath and .sympath+                                    *
*********************************************************************
Unable to load image \SystemRoot\system32\ntoskrnl.exe, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
Loading Kernel Symbols
...............................................................
................................................................
.................................
Loading User Symbols
Loading unloaded module list
.....
TRIAGER: Could not open triage file : C:\Program Files (x86)\Windows Kits\8.0\Debuggers\x86\triage\oca.ini, error 2
TRIAGER: Could not open triage file : C:\Program Files (x86)\Windows Kits\8.0\Debuggers\x86\winxp\triage.ini, error 2
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1A, {41284, 4e7f2001, 157eb, fffff70001080000}

***** Kernel symbols are WRONG. Please fix symbols to do analysis.

*************************************************************************
***                                                                   ***
***                                                                   ***
***    Either you specified an unqualified symbol, or your debugger   ***
***    doesn't have full symbol information.  Unqualified symbol      ***
***    resolution is turned off by default. Please either specify a   ***
***    fully qualified symbol module!symbolname, or enable resolution ***
***    of unqualified symbols by typing ".symopt- 100". Note that   ***
***    enabling unqualified symbol resolution with network symbol     ***
***    server shares in the symbol path may cause the debugger to     ***
***    appear to hang for long periods of time when an incorrect      ***
***    symbol name is typed or the network symbol server is down.     ***
***                                                                   ***
***    For some commands to work properly, your symbol path           ***
***    must point to .pdb files that have full type information.      ***
***                                                                   ***
***    Certain .pdb files (such as the public OS symbols) do not      ***
***    contain the required information.  Contact the group that      ***
***    provided you with these symbols if you need this command to    ***
***    work.                                                          ***
***                                                                   ***
***    Type referenced: nt!_KPRCB                                     ***
***                                                                   ***
*************************************************************************
TRIAGER: Could not open triage file : C:\Program Files (x86)\Windows Kits\8.0\Debuggers\x86\triage\modclass.ini, error 2
*************************************************************************
***                                                                   ***
***                                                                   ***
***    Either you specified an unqualified symbol, or your debugger   ***
***    doesn't have full symbol information.  Unqualified symbol      ***
***    resolution is turned off by default. Please either specify a   ***
***    fully qualified symbol module!symbolname, or enable resolution ***
***    of unqualified symbols by typing ".symopt- 100". Note that   ***
***    enabling unqualified symbol resolution with network symbol     ***
***    server shares in the symbol path may cause the debugger to     ***
***    appear to hang for long periods of time when an incorrect      ***
***    symbol name is typed or the network symbol server is down.     ***
***                                                                   ***
***    For some commands to work properly, your symbol path           ***
***    must point to .pdb files that have full type information.      ***
***                                                                   ***
***    Certain .pdb files (such as the public OS symbols) do not      ***
***    contain the required information.  Contact the group that      ***
***    provided you with these symbols if you need this command to    ***
***    work.                                                          ***
***                                                                   ***
***    Type referenced: nt!_KPRCB                                     ***
***                                                                   ***
*************************************************************************
*************************************************************************
***                                                                   ***
***                                                                   ***
***    Either you specified an unqualified symbol, or your debugger   ***
***    doesn't have full symbol information.  Unqualified symbol      ***
***    resolution is turned off by default. Please either specify a   ***
***    fully qualified symbol module!symbolname, or enable resolution ***
***    of unqualified symbols by typing ".symopt- 100". Note that   ***
***    enabling unqualified symbol resolution with network symbol     ***
***    server shares in the symbol path may cause the debugger to     ***
***    appear to hang for long periods of time when an incorrect      ***
***    symbol name is typed or the network symbol server is down.     ***
***                                                                   ***
***    For some commands to work properly, your symbol path           ***
***    must point to .pdb files that have full type information.      ***
***                                                                   ***
***    Certain .pdb files (such as the public OS symbols) do not      ***
***    contain the required information.  Contact the group that      ***
***    provided you with these symbols if you need this command to    ***
***    work.                                                          ***
***                                                                   ***
***    Type referenced: nt!_KPRCB                                     ***
***                                                                   ***
*************************************************************************
Probably caused by : ntoskrnl.exe ( nt+7cd40 )

Followup: MachineOwner
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Old 03-23-2012, 07:00 PM   #3 (permalink)
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Default Re: Blue screens.Please help!

Silver,

Any updates on this?
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Old 03-23-2012, 07:04 PM   #4 (permalink)
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Default Re: Blue screens.Please help!

OK if your PC is only crashing when you launch the game then I suggest video card/driver.. Yes Google Chrome is crashing but is it BSOD or just locks up and you can exit chrome and start it up again?
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Old 03-24-2012, 01:01 AM   #5 (permalink)
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Default Re: Blue screens.Please help!

Try running a registry scan and/or spyware and virus scan just to see if you come up with something. If was just on the game this happens I would tend to think video driver but you mentioned it crashing on a browser so I'd scan for malaware.
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Old 03-24-2012, 06:39 AM   #6 (permalink)
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Default Re: Blue screens.Please help!

Would you guys please recommend me malware scanning software?
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Old 03-24-2012, 06:47 AM   #7 (permalink)
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Default Re: Blue screens.Please help!

Quote:
Originally Posted by Silver! View Post
Would you guys please recommend me malware scanning software?
Malwarebytes.
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Old 03-24-2012, 09:58 AM   #8 (permalink)
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Default Re: Blue screens.Please help!

Quote:
Originally Posted by TheHumanComputer View Post
Malwarebytes.
+1 Use it all the time on customer systems.
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Old 03-24-2012, 03:28 PM   #9 (permalink)
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Default Re: Blue screens.Please help!

Microsoft Security Essentials
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Old 03-24-2012, 04:51 PM   #10 (permalink)
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Default Re: Blue screens.Please help!

Malwarebytes does a better job of getting the hard ones out.
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