ARRIS SURFboard SBG6900-AC inconsistent wifi - Techist - Tech Forum

Go Back   Techist - Tech Forum > Computer Hardware > Hardware Repairs and Troubleshooting
Click Here to Login
Thread Tools Display Modes
Old 12-26-2016, 08:17 PM   #1 (permalink)
Monster Techie
Join Date: Sep 2005
Posts: 1,038
Send a message via AIM to raverx3m
Default ARRIS SURFboard SBG6900-AC inconsistent wifi

I just bought this modem about a month ago to replace the netgear n600 c3700 which had issues connecting to my TV and and the wifi was a bit suspicious too

this modem supposed to be a badass combo like chuck Norris according to the reviews
but then I read the customer reviews and a lot of them say same issues that I have with the netgear combo.. dropping wifi

except this modem doesn't drop wifi between router and wireless receiver, it just drops the internet connection while wifi is 100% good

the internet just stops responding for few minutes multiple times a day and then starts working again on its own
no settings have been changed while swapping the modem/ router combo.

ps: I know how everyone feels about combos please no comments about why I went with combo instead of 2 separate units. because Its in the living room and no space...

(win 10 pro)(32gb ddr3-1600 )( HP6300 pro elite sff)(i7-377@3.40ghz)
(250gb ssd evo 860)(4 tb WD storage)(nvidia GeForce GTX 1050Ti 4gb slim)
raverx3m is offline   Reply With Quote
Old 12-26-2016, 11:43 PM   #2 (permalink)
Private Joker
carnageX's Avatar
Join Date: Feb 2007
Location: South Dakota
Posts: 24,732
Default Re: ARRIS SURFboard SBG6900-AC inconsistent wifi

If other people are reporting it - sounds like a common issue then. See if there's a firmware update for it...if not...well, I know you don't want to hear it but...should just go with 2 separate units. I have both my model & router in the living room on a single shelf...not like they takes up much room.
Laptop: MSI GT70 2OC-059us | i7-4700MQ | 16GB | GTX 770m | 500GB SSD / 750GB HDD | 17.3" | Win10 Pro
Desktop: 4690k | 12GB g.Skill RipJaws | GTX 970 | 520hx | Z87X-UD4H | Corsair Vengeance C70 | Corsair H110 | Acer 25" | Acer 22" | Win10
Mobile: Google Pixel XL

If I help you, or you just like what I said, rep me by clicking the under my post
carnageX is offline   Reply With Quote

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off

Similar Threads
Thread Thread Starter Forum Replies Last Post
Bridgemode help required(Dang Arris Box) Xaenon Computer Networking and Internet Hardware 5 12-17-2014 03:35 PM
How many MBPS does the Arris TM602G/CT support? jameslieb1 Computer Networking and Internet Hardware 4 07-16-2011 04:14 PM
Problem with SurfBoard SB4200 Cable Modem Pepsiboy700 Computer Networking and Internet Hardware 2 04-26-2006 08:49 PM
WTB: MOTOROLA Surfboard DOCSIS 2.0 Cable Modem, Model SB5100 Darrylcee Buy/Sell/Trade and Hot Deals 1 02-25-2005 12:29 PM

Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -5. The time now is 11:14 AM.

Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2019, vBulletin Solutions, Inc.