Originally Posted by AlphaPVP
Ok. Sorry for just skipping around here. Im just trying to be headed in the right direction to what PC i want to buy. I have been looking at this one, and it seems like a really good build for its price. In some customer reviews, they say it needs a better power supply. I would probably add another 8g RAM if i bought it.
Thanks for all this awesome help!
Here it is: Amazon.com: CyberpowerPC Gamer Ultra GUA880 Desktop (Black/Blue): Electronics
I am not PC savy, but by simply reading some of those reviews I get a bad feeling about them.
Here is a large clip of what kinda sounded like a red flag to me (spaced it to avoid block of text):
"Customer Complaints Summary
253 complaints closed with BBB in last 3 years | 15 closed in last 12 months
Additional Complaint Information
Complainants allege the company sells defective merchandise, and fails to provide warranty service as agreed. Some complainants allege they receive merchandise which is inoperable or defective at the time of delivery. In other cases customers complain they return defective components two or three times for the same repair, or, repaired items are retuned without the repairs performed, or, in the same condition as when they were sent in for repair.
Complainants are generally dissatisfied with the level of customer service provided, claiming they are unable to reach company personnel by phone, and e-mails are not responded to. Some complainants who request refunds on defective products are dissatisfied with the company's policy of deducting S & H charges from the refund amount. The company has responded to most complaints by issuing RMA's for exchanging defective products, providing refunds, or offering additional repair assistance.
In some cases, the responses provided did not address the complainant's allegations. Some customers disputed the company's responses claiming the company did not follow through on promised resolutions, or that repairs performed did not remedy the original problem."