Originally Posted by kobe24
by what your saying i'd so its your OS. virus or spyware might have effected it from working properly so now the best thing to do is reinstall windows. that should solve your problem.
There are a couple of things you can besides just "reinstalling windows"
First you can try a "repair install" - which you act like you're going to install a fresh copy of windows, but when you get to the Partition Select screen - and it identifies an existing copy of windows you hit "R" instead and it will just rip out Window's guts and replace it with a fresh copy of the OS files.
The other thing is to go into command prompt and type in
You have to put in the Windows install disk but it will essentially do the same thing as reinstalling windows. Fresh copy of the registry and DLL's and everything.
Those are good things for speeding up a computer and ruling out an OS problem without actually starting from scratch.