They are very reliable, usually very fast (If they have an order in stock, it's usually shipped out the day you buy it, the longest I have waited is 2 buisness days. Doing RMA's is also easy with them, as is everything.
Reliable and fast? =/ I dunno, I agree that I do most of my shopping from ncix and they are generally the best choice but they always take their sweet sweet time processing my orders, usually they take a few days after I've placed the order to get stuff shipped
The only order they actually processed in less than a day was my opteron and that was partly because they did half of the order processing before it came in stock...RMAs are easy with them but they are slow, after I got my two DOA venices I've paid the extra fees for expressRMA but I've never had to use it so I can't comment on that
And of course they are really out of whack with some things, they jacked up the price on the 165 about $100 due to a pricing error of some sort and then tried to overdraw the bill...I will comment that they're express shipping is really really good though especially for the special price you can get on it