upgrade in Ram messed up my computer.. what do i do?
I'm not a big techy or anything, but my husband is learning. I bought him a 256 ddr Ram which is what he already had in his computer. It was built by laboratory computers in Vegas. We took the box off and he tried to fit the ram into the slot but couldnt. He ended up pulling out the old ram just to compare and make sure that everything was the same. When we realized it was I offered to put them both back in myself. The old one was easy and the new one just took some pressure. He was afraid to break it and my fingers are smaller so I did it.
Well, it worked and the computer recognizes it.. BUT, all the fonts were messed up when we rebooted. After he tried a few things to get them back he decided to just wipe the hard drive and start over. He installed OS XP Pro with SP2. He had errors when installing which asked him to retry, ignore or abort. He retried it, but had several of those .sys errors while doing so.
It boots, but had problems. He said.. that the system crashes and restarts on its own as a default. he gets a stop error .sys and asks him to upgrade his bios or check new installations. he went into the bios and made it to the "best performance" and disabled bios caching.
So, we don't know what is going on and can't find anything about it. Can someone help? He's trying to reinstall the OS again, but it might not work. Thanks