I have got new laptop Dell Latitude D620 with win2003 OS SP1 all updates installed.
I have been experiencing a problem: when I used two emulators : HyperTerminal or SecureCRT, I can not connect to Cisco devices ( not only one device,,,,that means there is no possibility that a device is defected) .
There is no problem with a cable that connects my PC to a Cisco device, because the same cable with another PC is working fine.
There is no problem with windows OS 2003, because when I installed the fresh copy of 2003, the same problem is still going on!!!!!!
I have been advised that might be the problem with serial com port.
How can I verify (assure) that com port is working properly, and the problem with something else ?
I have checked BOIS, com enabled
And you can the Figure of device manager in the link below as well:
Any other suggestions ? Do I need to do some test ?