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Old 02-20-2007, 02:46 PM   #1 (permalink)
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Default Purchasing a laptop at Newegg or other online sites?

If there are problems with my order does Newegg have a good return policy and/or helpful in regards to customer service? I am looking to purchase a laptop in the next week or so and have gone to the usual suspects best buy, circuit city but am wondering if I can get a better deal at Newegg or another online vendor? Any words against buying online?

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Old 02-20-2007, 05:15 PM   #2 (permalink)
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have you tried looking into Dell or Lenovo notebooks? Both are good choices imo.

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Old 02-20-2007, 05:24 PM   #3 (permalink)
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I am looking at Lenovo,(another thread I posted) but the one that I am looking at has shared video card, I have been reading on here that that is not good. But I also don't want to spend more than $800 so I have to pick the best system for my budget. I don't plan on gaming, besides secondlife.com.. Thanks for your reply.
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Old 02-20-2007, 05:26 PM   #4 (permalink)
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From everything i have read Newegg.com has a great customer service. Been reading alot of reviews on parts lately and anyone that said that something arrived DOA they have no problem getting a replacement.

Also as far as I know you can return just about anything within 30 days for a full refund.
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Old 02-20-2007, 05:45 PM   #5 (permalink)
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I have always had great experiences with NewEgg on returns/exchanges... The only policy I don't really like is the LCD return policy... It has to have 8 or more dead pixels to be returned... IMO if I had 5-6 dead pixels, I'd want an exchange... I don't know if a lot of companies do that or not with the dead pixels, but doesn't mean I like it hehe ...
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