Re: Never had to return defective memory before
I'm guessing its not within the return limit of Newegg? If not, you'll have to contact Crucial for an RMA number (calling them is usually the best option if you can). Ask them over the phone if you have to send in both sticks, or if they'll replace the one for you. Most likely you'll have to pay for shipping 1 way (to their service department). Best way to package it, is put the stick in an anti-static bag (even though its bad anyway, it shows you care enough to package it properly), and then in some packing inside of a box. Unless you have the original package, you can put it in there then too.
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