tech support to the rescue!
Drew Chapman: so you cant help me?
Preston: We don't have the option to replace the single key
Drew Chapman: lol
Drew Chapman: can we replace all the keys at once? like, i send you my credit card number, and you send me a big bag of keys you got laying around?
Preston: Yes,I will assist you
Drew Chapman: thanks alot preston i hate when some companies cant assit me with their product cause its out of warrenty
Preston: HP respect all the esteems customer's
Preston: Keyboard assembly - 88 keys (101 key compatible) with Windows key, includes ribbon cable (United States)
Preston: It will cost you $56
Preston: If you would like to receive one; I can arrange a call from our concerned department.
Drew Chapman: hmmm.... it is compatible with my computer?
Drew Chapman: well, i suppose it is
your the tech guy
Drew Chapman: can i just get the part number of that setup?
Preston: Yes, its very easy to replace the new keyboard
Preston: Are you comfortable in removing and replacing the keyboard
Drew Chapman: the keys come individually seperated? or are you trying to sell the whole keyboard?
Drew Chapman: i would like to keep the rest of the keys there, and just take out the one key i need
and to answer your question, im not comfortable replacing the entire thing
Preston: Yes, we need to replace the whole keyboard
Drew Chapman: LOL
Drew Chapman: thanks, but no thank you, i will just keep it the way it is
Drew Chapman: thats why the gods of HP made 2 alt keys
Preston: Yes, a mail in repair order for the notebook so that the notebook is picked up from you place and will be delivered at your place after the service is done.
Preston: It will cost you $298 for 90 days on hardware issue
Drew Chapman: thanks, but again, no thanks, i will just leave it damaged, im going to be building a desktop of my own soon