It's just so weird. I mean, most stuff Sony makes is high quality and dependable. I gave my little brother a 17" sony lcd and he's been using it for 6 months with nary an issue. I don't think I've ever had any complaints about them at my job, either. Atleast your warranty is three years, though, so you've got some recourse. Tough luck I guess, hopefully the replacemnt will do fine.