Front USB ports not working :(

[s37d]

I have no signal from the front USB ports on my case. I'm not sure what I did wrong. I plugged them into the motherboard like it said to in the mobo manual. One of the two USB cables in the computer is a solid plug and the other is split into individual pins, which kind of confused me, but I put them both in what I thought was the right way. Nevertheless, no signal when plugging devices in. So I ask, what did I do wrong? The rear USBs that are hardwired into the mobo work fine. Are there jumpers I need to configure to get these to work? I know the USB's have their own jumpers but I thought they were all set to work not just the rear ones. Thanks

Mobo: ASUS P4S800D-X Socket 478 SiS 655FX
Case: LIAN LI PC-7B plus II

Links
Mobo: http://www.newegg.com/Product/Product.asp?Item=N82E16813131527
Case: http://www.newegg.com/Product/Product.asp?Item=N82E16811112099

 

[bobojuice]

coulda plugged them in upside down or backwards?

either way i would suggest double checking them.

 

[s37d]

Ok I'll recheck it, but I remember there being one corner of the plug with no pin so you can only put it in one way.

 

[bobojuice]

Ah, okay. Well i thought you were talking about the ones that come separate. It would be really tough to screw up if the connection is keyed so i doubt that's your problem. Check the other end where the cable attaches to the case, it's possible the connections came lose.