techpro5238
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Please make sure that you are using Internet Explorer. Go to Internet Options, and in the Security Tab set it to Medium security.
If you are using Vista, right click Internet Explorer and click Run As Administrator. Then run the scan again. Make sure you are logging into an Administrator account when trying to run the scan.
If you are using Vista, right click Internet Explorer and click Run As Administrator. Then run the scan again. Make sure you are logging into an Administrator account when trying to run the scan.