Some problems.

[Medicatedsoap]

Well, recently these three folders appeared in my C drive, and I know they're no good. Since then I've gotten major pop-ups. Although, I can't delete them! I also think theres other crap going on with my computer to. I've run Adware, but no luck. Also today I got a warning from Norton I had a virus. Yuck. Anyway, heres my log.

Logfile of HijackThis v1.99.1
Scan saved at 8:11:48 PM, on 1/2/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\NMSSvc.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\enjqqbo.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\system32\PROMon.exe
C:\Program Files\Analog Devices\SoundMAX\Smtray.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Creative\SBAudigy2\Surround Mixer\CTSysVol.exe
C:\Program Files\Creative\SBAudigy2\DVDAudio\CTDVDDet.EXE
C:\WINDOWS\system32\CTHELPER.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\Common Files\AOL\1132018778\ee\AOLHostManager.exe
C:\Program Files\Java\jre1.5.0_03\bin\jucheck.exe
C:\Program Files\Common Files\AOL\1132018778\ee\AOLServiceHost.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb07.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\hphmon04.exe
C:\Program Files\Viewpoint\Viewpoint Toolbar V35\FotomatDeviceConnect.exe
C:\WINDOWS\system32\aupdate.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\enjqqboA.exe
C:\WINDOWS\system32\1B1B1C221E1E1F.exe
C:\Program Files\AIM\aim.exe
C:\WINDOWS\system32\HPHipm11.exe
C:\Program Files\CMMan\CMMan.exe
C:\Program Files\csaa\srai.exe
C:\WINDOWS\system32\??rss.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Symantec\LiveUpdate\ALUNOTIFY.EXE
C:\Program Files\Common Files\AOL\1132018778\ee\AOLServiceHost.exe
C:\Program Files\iTunes\iTunes.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
E:\Program Files\Hijack This!\HijackThis.exe

R3 - URLSearchHook: AOLTBSearch Class - {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
R3 - URLSearchHook: (no name) - {FE56CBFC-501C-2ECF-1231-5350D7506591} - C:\WINDOWS\system32\dsgex.dll
R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O2 - BHO: Viewpoint Toolbar BHO - {A7327C09-B521-4EDB-8509-7D2660C9EC98} - C:\Program Files\Viewpoint\Viewpoint Toolbar V35\ViewBarBHO.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: BigMeanGorilla.MadAsHell - {FBD2EBD0-E6DF-456E-B300-A4D10A90C683} - C:\WINDOWS\system32\{FBD2EBD0-E6DF-456E-B300-A4D10A90C683}.dll
O2 - BHO: (no name) - {FE56CBFC-501C-2ECF-1231-5350D7506591} - C:\WINDOWS\system32\dsgex.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O3 - Toolbar: Viewpoint Toolbar - {F8AD5AA5-D966-4667-9DAF-2561D68B2012} - C:\Program Files\Viewpoint\Viewpoint Toolbar V35\ViewBar.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [PROMon.exe] PROMon.exe
O4 - HKLM\..\Run: [Smapp] C:\Program Files\Analog Devices\SoundMAX\Smtray.exe
O4 - HKLM\..\Run: [Tgcmd] "C:\Program Files\Support.com\bin\tgcmd.exe /server"
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\VERITAS Software\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe irprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy2\Surround Mixer\CTSysVol.exe
O4 - HKLM\..\Run: [CTDVDDet] C:\Program Files\Creative\SBAudigy2\DVDAudio\CTDVDDet.EXE
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [CTStartup] "C:\Program Files\Creative\Splash Screen\CTEaxSpl.EXE" /run
O4 - HKLM\..\Run: [ccApp] C:\Program Files\Common Files\Symantec Shared\ccApp.exe
O4 - HKLM\..\Run: [ccRegVfy] C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1132018778\ee\AOLHostManager.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb07.exe
O4 - HKLM\..\Run: [HPHmon04] C:\WINDOWS\system32\hphmon04.exe
O4 - HKLM\..\Run: [HPHUPD04] "C:\Program Files\HP Photosmart 11\hphinstall\UniPatch\hphupd04.exe"
O4 - HKLM\..\Run: [ViewpointPhotosDeviceConnect] C:\Program Files\Viewpoint\Viewpoint Toolbar V35\FotomatDeviceConnect.exe
O4 - HKLM\..\Run: [Auto Updater] C:\WINDOWS\system32\aupdate.exe
O4 - HKLM\..\Run: [enjqqboA] C:\WINDOWS\enjqqboA.exe
O4 - HKLM\..\Run: [5252535955555659] 1B1B1C221E1E1F.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [CMMan] "C:\Program Files\CMMan\CMMan.exe"
O4 - HKCU\..\Run: [Uahe] "C:\Program Files\csaa\srai.exe" -vt yazr
O4 - HKCU\..\Run: [Wypkk] C:\WINDOWS\system32\??rss.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &AOL Toolbar Search - c:\program files\aol\aol toolbar 2.0\resources\en-US\local\search.html
O8 - Extra context menu item: &Viewpoint Search - res://C:\Program Files\Viewpoint\Viewpoint Toolbar V35\ViewBar.dll/CXTSEARCH.HTML
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: Yahoo! Graffiti - http://download.games.yahoo.com/games/clients/y/grt5_x.cab
O16 - DPF: Yahoo! Literati - http://download.games.yahoo.com/games/clients/y/tt4_x.cab
O16 - DPF: Yahoo! Word Racer - http://download.games.yahoo.com/games/clients/y/wt1_x.cab
O16 - DPF: {0D3983A9-4E29-4F33-8313-DA22B29D3F87} (QuickBooks Online Edition Utilities Class v6) - https://accounting.quickbooks.com/v10.108/qboax6.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = pearlworkssouth.local
O17 - HKLM\Software\..\Telephony: DomainName = pearlworkssouth.local
O17 - HKLM\System\CCS\Services\Tcpip\..\{7BA20B86-FED7-46FC-ACC7-5679D64E3F90}: NameServer = 207.172.3.8,207.172.3.9
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = pearlworkssouth.local
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = pearlworkssouth.local
O18 - Filter: text/html - {6793D547-38DD-4325-B35A-F1817EDFA567} - C:\Program Files\CMMan\mfhlp.dll
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Intel(R) NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: PLSRemote Service (PLSRemoteSvc) - Unknown owner - C:\WINDOWS\SYSTEM32\PLSRemote.exe
O23 - Service: Pml Driver HPH11 - HP - C:\WINDOWS\system32\HPHipm11.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Windows Overlay Components - Unknown owner - C:\WINDOWS\enjqqbo.exe

Any help would be appreciated. Also, my safe mode isn't working. I get to my login screen, and it doesn't work (trust me I know my password. There was no caps lock on or anything) - So if I need to go into Safe Mode to do something, I can't.

 

[Osiris]

are one of them called winstall.exe? if not, where are the names?

 

[Ste]

You need to run serveral AV programs and Spyware programs


Stinger
AVG
Avast

For AVG and avast you can disable the other AV's when you install each.

Then,
Ewido
Spybot
CWShredder

After updating and running all, you can post a new log.

 

[Medicatedsoap]

Still working on it. Don't delete this anytime soon please.

 

[Medicatedsoap]

Ok installed and ran everything except AVG and Avast which didn't work. Ewido got rid of some stuff, and CWShredder got rid of one thing but Spybot said I was clean.

Heres my log.

Logfile of HijackThis v1.99.1
Scan saved at 3:33:44 PM, on 1/7/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\ewido anti-malware\ewidoguard.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\NMSSvc.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Symantec\LiveUpdate\ALUNOTIFY.EXE
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\system32\PROMon.exe
C:\Program Files\Analog Devices\SoundMAX\Smtray.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Creative\SBAudigy2\Surround Mixer\CTSysVol.exe
C:\Program Files\Creative\SBAudigy2\DVDAudio\CTDVDDet.EXE
C:\WINDOWS\system32\CTHELPER.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\AOL\1132018778\ee\AOLHostManager.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\AOL\1132018778\ee\AOLServiceHost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\Java\jre1.5.0_03\bin\jucheck.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb07.exe
C:\WINDOWS\system32\hphmon04.exe
C:\Program Files\Viewpoint\Viewpoint Toolbar V35\FotomatDeviceConnect.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\HPHipm11.exe
C:\Program Files\AIM\aim.exe
C:\Program Files\csaa\srai.exe
C:\WINDOWS\system32\??rss.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\AOL\1132018778\ee\AOLServiceHost.exe
C:\Program Files\iTunes\iTunes.exe
C:\Program Files\BitLord\BitLord.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\Microsoft Shared\Speech\sapisvr.exe
E:\Program Files\Hijack This!\HijackThis.exe

R3 - URLSearchHook: AOLTBSearch Class - {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
R3 - URLSearchHook: (no name) - {FE56CBFC-501C-2ECF-1231-5350D7506591} - C:\WINDOWS\system32\dsgex.dll
R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O2 - BHO: Viewpoint Toolbar BHO - {A7327C09-B521-4EDB-8509-7D2660C9EC98} - C:\Program Files\Viewpoint\Viewpoint Toolbar V35\ViewBarBHO.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: BigMeanGorilla.MadAsHell - {FBD2EBD0-E6DF-456E-B300-A4D10A90C683} - C:\WINDOWS\system32\{FBD2EBD0-E6DF-456E-B300-A4D10A90C683}.dll (file missing)
O2 - BHO: (no name) - {FE56CBFC-501C-2ECF-1231-5350D7506591} - C:\WINDOWS\system32\dsgex.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O3 - Toolbar: Viewpoint Toolbar - {F8AD5AA5-D966-4667-9DAF-2561D68B2012} - C:\Program Files\Viewpoint\Viewpoint Toolbar V35\ViewBar.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [PROMon.exe] PROMon.exe
O4 - HKLM\..\Run: [Smapp] C:\Program Files\Analog Devices\SoundMAX\Smtray.exe
O4 - HKLM\..\Run: [Tgcmd] "C:\Program Files\Support.com\bin\tgcmd.exe /server"
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\VERITAS Software\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe irprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy2\Surround Mixer\CTSysVol.exe
O4 - HKLM\..\Run: [CTDVDDet] C:\Program Files\Creative\SBAudigy2\DVDAudio\CTDVDDet.EXE
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [CTStartup] "C:\Program Files\Creative\Splash Screen\CTEaxSpl.EXE" /run
O4 - HKLM\..\Run: [ccApp] C:\Program Files\Common Files\Symantec Shared\ccApp.exe
O4 - HKLM\..\Run: [ccRegVfy] C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1132018778\ee\AOLHostManager.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb07.exe
O4 - HKLM\..\Run: [HPHmon04] C:\WINDOWS\system32\hphmon04.exe
O4 - HKLM\..\Run: [HPHUPD04] "C:\Program Files\HP Photosmart 11\hphinstall\UniPatch\hphupd04.exe"
O4 - HKLM\..\Run: [ViewpointPhotosDeviceConnect] C:\Program Files\Viewpoint\Viewpoint Toolbar V35\FotomatDeviceConnect.exe
O4 - HKLM\..\Run: [Auto Updater] C:\WINDOWS\system32\aupdate.exe
O4 - HKLM\..\Run: [enjqqboA] C:\WINDOWS\enjqqboA.exe
O4 - HKLM\..\Run: [5252535955555659] 1B1B1C221E1E1F.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [CMMan] "C:\Program Files\CMMan\CMMan.exe"
O4 - HKCU\..\Run: [Uahe] "C:\Program Files\csaa\srai.exe" -vt yazr
O4 - HKCU\..\Run: [Wypkk] C:\WINDOWS\system32\??rss.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &AOL Toolbar Search - c:\program files\aol\aol toolbar 2.0\resources\en-US\local\search.html
O8 - Extra context menu item: &Viewpoint Search - res://C:\Program Files\Viewpoint\Viewpoint Toolbar V35\ViewBar.dll/CXTSEARCH.HTML
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: Yahoo! Graffiti - http://download.games.yahoo.com/games/clients/y/grt5_x.cab
O16 - DPF: Yahoo! Literati - http://download.games.yahoo.com/games/clients/y/tt4_x.cab
O16 - DPF: Yahoo! Word Racer - http://download.games.yahoo.com/games/clients/y/wt1_x.cab
O16 - DPF: {0D3983A9-4E29-4F33-8313-DA22B29D3F87} (QuickBooks Online Edition Utilities Class v6) - https://accounting.quickbooks.com/v10.108/qboax6.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = pearlworkssouth.local
O17 - HKLM\Software\..\Telephony: DomainName = pearlworkssouth.local
O17 - HKLM\System\CCS\Services\Tcpip\..\{7BA20B86-FED7-46FC-ACC7-5679D64E3F90}: NameServer = 207.172.3.8,207.172.3.9
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = pearlworkssouth.local
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = pearlworkssouth.local
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido anti-malware\ewidoguard.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Intel(R) NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: PLSRemote Service (PLSRemoteSvc) - Unknown owner - C:\WINDOWS\SYSTEM32\PLSRemote.exe (file missing)
O23 - Service: Pml Driver HPH11 - HP - C:\WINDOWS\system32\HPHipm11.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Windows Overlay Components - Unknown owner - C:\WINDOWS\enjqqbo.exe (file missing)

 

[MicroBell]

Hi and Welcome to TF

Before attacking an adware/spyware problem with hijackthis make sure you have already run the following tools. Download and update the databases on each program before running.

• Ad-Aware® SE Personal Edition
  *Note* For Ad-AwareSE also install the VX2 Addon Cleaner To run this tool once Adaware is updated click on Add-ons in the lefthand column. Select VX2 Cleaner V2.0 and click Run Tool. Click "OK" , then, if something is found, click "Clean" as in the directions given. Click "Close", and exit Ad-Aware.
  
• Spybot Search & Destroy
• CWShredder

Also make sure you are using the the latest version (1.99.1) of HijackThis and it's installed in it's own folder on the root drive. (C:\HJT)

Download and install Cleanup but DO NOT run it yet!

Go to My Computer->Tools->Folder Options->View tab and make sure that Show hidden files and folders is enabled. Also make sure that the System Files and Folders are showing/visible.
Please make sure system restore is enabled by right clicking on My Computer and go to Properties->System Restore and check the box for Turn OFF System Restore and make sure itÂ’s NOT checked. We want system restore ON and monitoring your current hard drive. Once your clean we will turn this off and then back on to remove the infection from the restore folder and create a clean restore point.

Open Cleanup! by double-clicking the icon on your desktop (or from the Start > All Programs menu). Set the program up as follows:
*Click "Options..."
*Move the arrow down to "Custom CleanUp!"
*Put a check next to the following:

• Empty Recycle Bins
• Delete Cookies
• Delete Prefetch files
  [X]Scan local drives for temporary files (Please uncheck this option)
• Cleanup! All Users

Click OK
Press the CleanUp! button to start the program. Reboot/logoff when prompted.

Reboot into Safe Mode. You can do this by restarting your computer and continually tapping the F8 key until a menu appears. Use your up arrow key to highlight Safe Mode, then hit enter.

Open add/remove programs and remove Viewpoint\Viewpoint Manager\Viewpoint Toolbar.


Go to Start->Run and type Services.msc then hit Ok

Scroll down and find the service called: PLSRemote Service (PLSRemoteSvc)

When you find it, double-click on it. In the next window that opens, click the Stop button, then click on properties and under the General Tab, change the Startup Type to Disabled. Now hit Apply and then Ok and close any open windows.

Repeat that process for this service: Windows Overlay Components


Check and fix the following in HijackThis if they still exist (make sure you do not miss an entry)

R3 - URLSearchHook: (no name) - {FE56CBFC-501C-2ECF-1231-5350D7506591} - C:\WINDOWS\system32\dsgex.dll
R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
O2 - BHO: Viewpoint Toolbar BHO - {A7327C09-B521-4EDB-8509-7D2660C9EC98} - C:\Program Files\Viewpoint\Viewpoint Toolbar V35\ViewBarBHO.dll
O2 - BHO: BigMeanGorilla.MadAsHell - {FBD2EBD0-E6DF-456E-B300-A4D10A90C683} - C:\WINDOWS\system32\{FBD2EBD0-E6DF-456E-B300-A4D10A90C683}.dll (file missing)
O2 - BHO: (no name) - {FE56CBFC-501C-2ECF-1231-5350D7506591} - C:\WINDOWS\system32\dsgex.dll
O3 - Toolbar: Viewpoint Toolbar - {F8AD5AA5-D966-4667-9DAF-2561D68B2012} - C:\Program Files\Viewpoint\Viewpoint Toolbar V35\ViewBar.dll
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [ViewpointPhotosDeviceConnect] C:\Program Files\Viewpoint\Viewpoint Toolbar V35\FotomatDeviceConnect.exe
O4 - HKLM\..\Run: [Auto Updater] C:\WINDOWS\system32\aupdate.exe
O4 - HKLM\..\Run: [enjqqboA] C:\WINDOWS\enjqqboA.exe
O4 - HKLM\..\Run: [5252535955555659] 1B1B1C221E1E1F.exe
O4 - HKCU\..\Run: [Uahe] "C:\Program Files\csaa\srai.exe" -vt yazr
O4 - HKCU\..\Run: [Wypkk] C:\WINDOWS\system32\??rss.exe
O23 - Service: PLSRemote Service (PLSRemoteSvc) - Unknown owner - C:\WINDOWS\SYSTEM32\PLSRemote.exe (file missing)
O23 - Service: Windows Overlay Components - Unknown owner - C:\WINDOWS\enjqqbo.exe (file missing)

Delete the following Files/Folders in RED (delete folders if no filename is specified or if they are highlighted in RED) according to their directory (If you can't find them...do a search for themÂ…make sure you have search hidden files, folders, sub directoryÂ’s ect enabled if it applyÂ’s to your OS)

C:\WINDOWS\system32\dsgex.dll
C:\Program Files\Viewpoint\Viewpoint Toolbar V35\ViewBarBHO.dll
C:\WINDOWS\system32\{FBD2EBD0-E6DF-456E-B300-A4D10A90C683}.dll
C:\WINDOWS\enjqqboA.exe
C:\WINDOWS\enjqqbo.exe
C:\Program Files\csaa\srai.exe
C:\WINDOWS\SYSTEM32\PLSRemote.exe
1B1B1C221E1E1F.exe <--locate and delete that one..

Run Ewido:

• Click [Scanner]
• Click [Complete System Scan] to begin scanning.
• Click [OK] when prompted to clean files
• With the first file it prompts to clean, select the option - "Perform action on all infections" - & choose clean and click [OK].
• Once finished, click the [Save report] button
• Save the report to your desktop

Close Ewido

Reboot back to normal mode....

Perform an online scan with Internet Explorer with Panda ActiveScan
** click on "Free use ActiveScan" located on the top right hand corner

1. Click Check Now & a 'pop up' window shall appear. *ensure that your pop up blocker doesn't block it
2. Enter your e-mail address, country, and state & click Scan Now ...begins downloading 8 MB Panda's ActiveX controls

Begin the scan by selecting My Computer

• If it finds any malware, it will offer you a report.
  [*] Please ignore any entry it finds and wants you to buy the program for removal as we will address this later.
  [*] Click on see report. Then click Save report

Please post that log in your next reply along with the Ewido log and a new hijackthis log. I also need the log from the following script.

Copy everything inside the quote box below (starting with dir) and paste it into notepad. Go up to "File > Save As" and click the drop-down box to change the "Save As Type" to "All Files". Save it as findfile.bat on your Desktop.

dir C:\WINDOWS\system32\??rss.exe /a h > files.txt
notepad files.txt

Locate findfile.bat on your Desktop and double-click on it. It will open Notepad with some text in it. Please post the contents of that Notepad here along with those other logs.

 

[Medicatedsoap]

I can't get into safe mode. When it asks me for my password it won't recognize it.

 

[MicroBell]

Try logging in under your user account and not the ADMIN account. If that doesn't work...run the fix in normal mode.

 

[Medicatedsoap]

Ok, I actually got safe mode to work. I did everything I could, though one viewpoint file would not delete. And the online scan would not work. And I could not find 1B1B1C221E1E1F.exe (I did a search)

Heres the Hijack This! log.

Logfile of HijackThis v1.99.1
Scan saved at 7:42:57 PM, on 1/8/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\AIM\aim.exe
C:\Program Files\Common Files\AOL\1132018778\ee\AOLHostManager.exe
C:\Program Files\Common Files\AOL\1132018778\ee\AOLServiceHost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\NOTEPAD.EXE
E:\Program Files\Hijack This!\HijackThis.exe

R3 - URLSearchHook: AOLTBSearch Class - {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
R3 - URLSearchHook: (no name) - {FE56CBFC-501C-2ECF-1231-5350D7506591} - C:\WINDOWS\system32\dsgex.dll (file missing)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {FE56CBFC-501C-2ECF-1231-5350D7506591} - C:\WINDOWS\system32\dsgex.dll (file missing)
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [PROMon.exe] PROMon.exe
O4 - HKLM\..\Run: [Smapp] C:\Program Files\Analog Devices\SoundMAX\Smtray.exe
O4 - HKLM\..\Run: [Tgcmd] "C:\Program Files\Support.com\bin\tgcmd.exe /server"
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\VERITAS Software\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe irprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy2\Surround Mixer\CTSysVol.exe
O4 - HKLM\..\Run: [CTDVDDet] C:\Program Files\Creative\SBAudigy2\DVDAudio\CTDVDDet.EXE
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [CTStartup] "C:\Program Files\Creative\Splash Screen\CTEaxSpl.EXE" /run
O4 - HKLM\..\Run: [ccApp] C:\Program Files\Common Files\Symantec Shared\ccApp.exe
O4 - HKLM\..\Run: [ccRegVfy] C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1132018778\ee\AOLHostManager.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb07.exe
O4 - HKLM\..\Run: [HPHmon04] C:\WINDOWS\system32\hphmon04.exe
O4 - HKLM\..\Run: [HPHUPD04] "C:\Program Files\HP Photosmart 11\hphinstall\UniPatch\hphupd04.exe"
O4 - HKLM\..\Run: [ViewpointPhotosDeviceConnect] C:\Program Files\Viewpoint\Viewpoint Toolbar V35\FotomatDeviceConnect.exe
O4 - HKLM\..\Run: [Auto Updater] C:\WINDOWS\system32\aupdate.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [CMMan] "C:\Program Files\CMMan\CMMan.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &AOL Toolbar Search - c:\program files\aol\aol toolbar 2.0\resources\en-US\local\search.html
O8 - Extra context menu item: &Viewpoint Search - res://C:\Program Files\Viewpoint\Viewpoint Toolbar V35\ViewBar.dll/CXTSEARCH.HTML
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: Yahoo! Graffiti - http://download.games.yahoo.com/games/clients/y/grt5_x.cab
O16 - DPF: Yahoo! Literati - http://download.games.yahoo.com/games/clients/y/tt4_x.cab
O16 - DPF: Yahoo! Word Racer - http://download.games.yahoo.com/games/clients/y/wt1_x.cab
O16 - DPF: {0D3983A9-4E29-4F33-8313-DA22B29D3F87} (QuickBooks Online Edition Utilities Class v6) - https://accounting.quickbooks.com/v10.108/qboax6.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = pearlworkssouth.local
O17 - HKLM\Software\..\Telephony: DomainName = pearlworkssouth.local
O17 - HKLM\System\CCS\Services\Tcpip\..\{7BA20B86-FED7-46FC-ACC7-5679D64E3F90}: NameServer = 207.172.3.8,207.172.3.9
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = pearlworkssouth.local
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = pearlworkssouth.local
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido anti-malware\ewidoguard.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Intel(R) NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: Pml Driver HPH11 - HP - C:\WINDOWS\system32\HPHipm11.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe

Heres the last one.

Volume in drive C is MAINDRIVE
Volume Serial Number is 847F-C3B5

Directory of C:\WINDOWS\system32

08/04/2004 02:56 AM 6,144 csrss.exe
12/23/2005 08:12 AM 405,504 ??rss.exe
2 File(s) 411,648 bytes

Directory of C:\Documents and Settings\bsifel\Desktop

And heres the Ewido log.

---------------------------------------------------------
ewido anti-malware - Scan report
---------------------------------------------------------

+ Created on: 7:28:26 PM, 1/8/2006
+ Report-Checksum: 539988C5

+ Scan result:

C:\Documents and Settings\bsifel\Cookies\bsifel@2o7[1].txt -> Spyware.Cookie.2o7 : Cleaned with backup
C:\Documents and Settings\bsifel\Cookies\bsifel@ad.yieldmanager[2].txt -> Spyware.Cookie.Yieldmanager : Cleaned with backup
C:\Documents and Settings\bsifel\Cookies\bsifel@advertising[1].txt -> Spyware.Cookie.Advertising : Cleaned with backup
C:\Documents and Settings\bsifel\Cookies\bsifel@as-us.falkag[1].txt -> Spyware.Cookie.Falkag : Cleaned with backup
C:\Documents and Settings\bsifel\Cookies\bsifel@atdmt[2].txt -> Spyware.Cookie.Atdmt : Cleaned with backup
C:\Documents and Settings\bsifel\Cookies\bsifel@casalemedia[2].txt -> Spyware.Cookie.Casalemedia : Cleaned with backup
C:\Documents and Settings\bsifel\Cookies\bsifel@doubleclick[2].txt -> Spyware.Cookie.Doubleclick : Cleaned with backup
C:\Documents and Settings\bsifel\Cookies\bsifel@fastclick[2].txt -> Spyware.Cookie.Fastclick : Cleaned with backup
C:\Documents and Settings\bsifel\Cookies\bsifel@revenue[2].txt -> Spyware.Cookie.Revenue : Cleaned with backup
C:\Documents and Settings\bsifel\Cookies\bsifel@servedby.advertising[2].txt -> Spyware.Cookie.Advertising : Cleaned with backup
C:\Documents and Settings\bsifel\Cookies\bsifel@statcounter[1].txt -> Spyware.Cookie.Statcounter : Cleaned with backup
C:\Documents and Settings\bsifel\Cookies\bsifel@statse.webtrendslive[1].txt -> Spyware.Cookie.Webtrendslive : Cleaned with backup
C:\Documents and Settings\bsifel\Cookies\bsifel@trafficmp[1].txt -> Spyware.Cookie.Trafficmp : Cleaned with backup
C:\Documents and Settings\bsifel\Cookies\bsifel@tribalfusion[1].txt -> Spyware.Cookie.Tribalfusion : Cleaned with backup
C:\Documents and Settings\bsifel\Cookies\bsifel@valueclick[2].txt -> Spyware.Cookie.Valueclick : Cleaned with backup
C:\System Volume Information\_restore{E7276E57-4F79-409F-B1A4-3D382C476E72}\RP1059\A0084487.exe -> Hijacker.VB.ij : Cleaned with backup
C:\System Volume Information\_restore{E7276E57-4F79-409F-B1A4-3D382C476E72}\RP1059\A0084488.exe -> Adware.CASClient : Cleaned with backup
C:\System Volume Information\_restore{E7276E57-4F79-409F-B1A4-3D382C476E72}\RP1059\A0084489.dll -> Spyware.CASClient : Cleaned with backup
C:\System Volume Information\_restore{E7276E57-4F79-409F-B1A4-3D382C476E72}\RP1059\A0084490.exe -> Dropper.VB.kk : Cleaned with backup
C:\System Volume Information\_restore{E7276E57-4F79-409F-B1A4-3D382C476E72}\RP1059\A0084491.exe -> Downloader.VB.nw : Cleaned with backup
C:\System Volume Information\_restore{E7276E57-4F79-409F-B1A4-3D382C476E72}\RP1059\A0084492.exe -> Dropper.Agent.xw : Cleaned with backup
C:\System Volume Information\_restore{E7276E57-4F79-409F-B1A4-3D382C476E72}\RP1059\A0084493.exe -> Not-A-Virus.RiskWare.RemoteAdmin.PLSRemot : Cleaned with backup
C:\System Volume Information\_restore{E7276E57-4F79-409F-B1A4-3D382C476E72}\RP1059\A0084494.exe -> Trojan.VB.aft : Cleaned with backup
C:\System Volume Information\_restore{E7276E57-4F79-409F-B1A4-3D382C476E72}\RP1059\A0084495.exe -> Downloader.Adload.k : Cleaned with backup
C:\System Volume Information\_restore{E7276E57-4F79-409F-B1A4-3D382C476E72}\RP1059\A0084496.dll -> Trojan.VB.aft : Cleaned with backup
C:\System Volume Information\_restore{E7276E57-4F79-409F-B1A4-3D382C476E72}\RP1059\A0084497.exe -> Hijacker.VB.ij : Cleaned with backup
E:\Documents and Settings\Benny\Local Settings\Application Data\Wildtangent\Cdacache\00\00\0F.dat/files\wtvh.dll -> Spyware.WildTangent : Error during cleaning
E:\WINDOWS\system32\in3b6s.dll/bi.dll -> Spyware.BiSpy : Error during cleaning
E:\WINDOWS\system32\in3b6s.dll/biprep.exe -> Trojan.Bispy.B : Error during cleaning
E:\WINDOWS\system32\in3b6s.dll/bi.dll -> Spyware.BiSpy : Error during cleaning
E:\WINDOWS\system32\in3b6s.dll/biprep.exe -> Trojan.Bispy.B : Error during cleaning


::Report End

 

[MicroBell]

Open Cleanup! by double-clicking the icon on your desktop (or from the Start > All Programs menu). Set the program up as follows:
*Click "Options..."
*Move the arrow down to "Custom CleanUp!"
*Put a check next to the following:

• Empty Recycle Bins
• Delete Cookies
• Delete Prefetch files
  [X]Scan local drives for temporary files (Please uncheck this option)
• Cleanup! All Users

Click OK
Press the CleanUp! button to start the program. Reboot/logoff when prompted.

Reboot into Safe Mode. You can do this by restarting your computer and continually tapping the F8 key until a menu appears. Use your up arrow key to highlight Safe Mode, then hit enter.

Run hijackthis and fix these entrys:

R3 - URLSearchHook: (no name) - {FE56CBFC-501C-2ECF-1231-5350D7506591} - C:\WINDOWS\system32\dsgex.dll (file missing)
O2 - BHO: (no name) - {FE56CBFC-501C-2ECF-1231-5350D7506591} - C:\WINDOWS\system32\dsgex.dll (file missing)
O4 - HKLM\..\Run: [ViewpointPhotosDeviceConnect] C:\Program Files\Viewpoint\Viewpoint Toolbar V35\FotomatDeviceConnect.exe
O8 - Extra context menu item: &Viewpoint Search - res://C:\Program Files\Viewpoint\Viewpoint Toolbar V35\ViewBar.dll/CXTSEARCH.HTML

C:\Program Files\Viewpoint <--delete that folder

E:\WINDOWS\system32\in3b6s.dll <--delete that file

E:\Documents and Settings\Benny\Local Settings\Application Data\Wildtangent <--delete that folder

bi.dll
biprep.exe <--delete these files IF found. Search both C: and E: drives.

C:\WINDOWS\system32\??rss.exe <--delete this file. See note below!!

*Note* Make sure you delete the file that matchs this file size and date.... 12/23/2005 08:12 AM 405,504 The other is the LEGIT csrss.exe file.

Run Ewido and let it clean the PC.

Reboot back to normal mode....

Please download Trend Micro™ Anti-Spyware for the Web Utility (by clicking the "Scan and Clean your PC" button).

• Save it to your desktop.
• Double-click the new icon on your desktop (tmas-web-scan.exe)
• It will say "Loading TrendMicro definitions".
• Once the definitions are loaded, the program will appear to close then re-open.
• Click "Start Scan"
• After it's done scanning, click "Scan Results"
• Make sure all items found have a check next to them, then click "Clean Threats Now".
• Click Exit.

Perform an online scan with Internet Explorer with

Kaspersky WebScanner

Next Click on Launch Kaspersky Anti-Virus Web Scanner

You will be prompted to install an ActiveX component from Kaspersky, Click Yes.

• The program will launch and then begin downloading the latest definition files:
• Once the files have been downloaded click on NEXT
• Now click on Scan Settings
• In the scan settings make that the following are selected:
  • Scan using the following Anti-Virus database:
  • Standard
  • Scan Options:
  • Scan Archives
    Scan Mail Bases
• Click OK
• Now under select a target to scan:
  • Select My Computer
• This will program will start and scan your system.
• The scan will take a while so be patient and let it run.
• Once the scan is complete it will display if your system has been infected.
  • Now click on the Save as Text button:
• Save the file to your desktop.
• Copy and paste that information in your next post.

Take note the names and locations of any file it detects but fails to clean.

* Turn off the real time scanner of any existing antivirus program while performing the online scan


Post that Kaspersky log and a new Hijackthis log


Please visit this website - http://virusscan.jotti.org/
Submit these file(s) for a comprehensive scan & then post the results back here

C:\WINDOWS\system32\aupdate.exe