randreco.exe problems: log help

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laidbackmax

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Just cannot get rid of it. Any help would be greatly appreciated.

Thanks.


Logfile of HijackThis v1.99.0
Scan saved at 3:37:53 PM, on 1/19/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\NavNT\defwatch.exe
F:\NFirewall\NISUM.EXE
C:\Program Files\NavNT\rtvscan.exe
F:\NFirewall\SymProxySvc.exe
C:\WINDOWS\wanmpsvc.exe
F:\NFirewall\NISSERV.EXE
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\NavNT\vptray.exe
F:\NFirewall\IAMAPP.EXE
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
F:\Post-It\PsnLite.exe
F:\Post-It\PSNGive.exe
C:\WINDOWS\System32\MsgSys.EXE
C:\Program Files\AIM\aim.exe
c:\windows\system32\yqsfbi.exe
c:\windows\system32\packager.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Windows Media Player\wmplayer.exe
F:\Hijack This\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = websearch.drsnsrch.com/q.cgi?q=
R3 - Default URLSearchHook is missing
O2 - BHO: BTGrabObj Class - {00000000-F09C-02B4-6EC2-AD0300000000} - C:\WINDOWS\BTGrab.dll
O2 - BHO: Band Class - {01F44A8A-8C97-4325-A378-76E68DC4AB2E} - C:\WINDOWS\systb.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - F:\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SDWin32 Class - {E0F00B5F-2210-41D2-B46D-292E09FAD9D5} - C:\WINDOWS\System32\vnvyn.dll (file missing)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [vptray] C:\Program Files\NavNT\vptray.exe
O4 - HKLM\..\Run: [iamapp] F:\NFirewall\IAMAPP.EXE
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [DeadAIM] rundll32.exe "C:\Program Files\AIM\\DeadAIM.ocm",ExportedCheckODLs
O4 - HKLM\..\Run: [yqsfbi] c:\windows\system32\yqsfbi.exe
O4 - HKLM\..\Run: [Win Server Updt] C:\WINDOWS\wupdt.exe
O4 - HKLM\..\Run: [farmmext] C:\WINDOWS\farmmext.exe
O4 - Global Startup: Post-it® Software Notes Lite.lnk = F:\Post-It\PsnLite.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Search - http://bar.mywebsearch.com/menusearch.html?p=ZNxmk238XXUS
O8 - Extra context menu item: E&xport to Microsoft Excel - res://F:\OFFICE~1\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52...pple.com/bonnie/us/win/QuickTimeInstaller.exe
O16 - DPF: {59D04288-805E-4D43-BE09-83B1083E9E1E} (IUpdateAutoLaunch Control) - http://idenphones.motorola.com/iden/client/iUpdateAutoLaunch.ocx
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.c...ls/en/x86/client/wuweb_site.cab?1094503957623
O16 - DPF: {70BA88C8-DAE8-4CE9-92BB-979C4A75F53B} (GSDACtl Class) - http://launch.gamespyarcade.com/software/launch/alaunch.cab
O16 - DPF: {928626A3-6B98-11CF-90B4-00AA00A4011F} (SurroundVideoCtrl Object) - http://autos.msn.com/components/ocx/survid/MSSurVid.cab
O16 - DPF: {BB47CA33-8B4D-11D0-9511-00C04FD9152D} (ExteriorSurround Object) - http://autos.msn.com/components/ocx/exterior/Outside.cab
O23 - Service: Ati HotKey Poller - Unknown - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\NavNT\defwatch.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton Personal Firewall Service - Symantec Corporation - F:\NFirewall\NISSERV.EXE
O23 - Service: Norton Personal Firewall Accounts Manager - Symantec Corporation - F:\NFirewall\NISUM.EXE
O23 - Service: Norton AntiVirus Client - Symantec Corporation - C:\Program Files\NavNT\rtvscan.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) - Unknown - %ProgramFiles%\WinPcap\rpcapd.exe (file missing)
O23 - Service: Norton Personal Firewall Proxy Service - Symantec Corporation - F:\NFirewall\SymProxySvc.exe
O23 - Service: WAN Miniport (ATW) Service - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
 
Here is a few to delete: When finished, disable your startup items except your antivirus and repost, but post it in the Analyze section.

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = about :blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = websearch.drsnsrch.com/q.cgi?q=
R3 - Default URLSearchHook is missing
O2 - BHO: BTGrabObj Class - {00000000-F09C-02B4-6EC2-AD0300000000} - C:\WINDOWS\BTGrab.dll
O2 - BHO: Band Class - {01F44A8A-8C97-4325-A378-76E68DC4AB2E} - C:\WINDOWS\systb.dll
O2 - BHO: SDWin32 Class - {E0F00B5F-2210-41D2-B46D-292E09FAD9D5} - C:\WINDOWS\System32\vnvyn.dll (file missing)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)
O4 - HKLM\..\Run: [yqsfbi] c:\windows\system32\yqsfbi.exe
O8 - Extra context menu item: &Search - http://bar.mywebsearch.com/menusear...?p=ZNxmk238XXUS
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
 
I thought this was the analyze forum? I could be mistaken. Here is the revised log.

Thanks.


Logfile of HijackThis v1.99.0
Scan saved at 5:08:27 PM, on 1/19/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\NavNT\defwatch.exe
F:\NFirewall\NISUM.EXE
C:\Program Files\NavNT\rtvscan.exe
F:\NFirewall\SymProxySvc.exe
C:\WINDOWS\wanmpsvc.exe
F:\NFirewall\NISSERV.EXE
C:\WINDOWS\System32\MsgSys.EXE
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\NavNT\vptray.exe
C:\windows\system32\yqsfbi.exe
C:\windows\system32\packager.exe
C:\WINDOWS\System32\wuauclt.exe
F:\Hijack This\HijackThis.exe

O2 - BHO: ZServObj Class - {00000000-C1EC-0345-6EC2-4D0300000000} - C:\WINDOWS\ZServ.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - F:\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O4 - HKLM\..\Run: [vptray] C:\Program Files\NavNT\vptray.exe
O4 - HKLM\..\Run: [Win Server Updt] C:\WINDOWS\wupdt.exe
O4 - HKLM\..\Run: [farmmext] C:\WINDOWS\farmmext.exe
O4 - HKLM\..\Run: [yqsfbi] c:\windows\system32\yqsfbi.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://F:\OFFICE~1\Office10\EXCEL.EXE/3000
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52...pple.com/bonnie/us/win/QuickTimeInstaller.exe
O16 - DPF: {59D04288-805E-4D43-BE09-83B1083E9E1E} (IUpdateAutoLaunch Control) - http://idenphones.motorola.com/iden/client/iUpdateAutoLaunch.ocx
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.c...ls/en/x86/client/wuweb_site.cab?1094503957623
O16 - DPF: {70BA88C8-DAE8-4CE9-92BB-979C4A75F53B} (GSDACtl Class) - http://launch.gamespyarcade.com/software/launch/alaunch.cab
O16 - DPF: {928626A3-6B98-11CF-90B4-00AA00A4011F} (SurroundVideoCtrl Object) - http://autos.msn.com/components/ocx/survid/MSSurVid.cab
O16 - DPF: {BB47CA33-8B4D-11D0-9511-00C04FD9152D} (ExteriorSurround Object) - http://autos.msn.com/components/ocx/exterior/Outside.cab
O23 - Service: Ati HotKey Poller - Unknown - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\NavNT\defwatch.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton Personal Firewall Service - Symantec Corporation - F:\NFirewall\NISSERV.EXE
O23 - Service: Norton Personal Firewall Accounts Manager - Symantec Corporation - F:\NFirewall\NISUM.EXE
O23 - Service: Norton AntiVirus Client - Symantec Corporation - C:\Program Files\NavNT\rtvscan.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) - Unknown - %ProgramFiles%\WinPcap\rpcapd.exe (file missing)
O23 - Service: Norton Personal Firewall Proxy Service - Symantec Corporation - F:\NFirewall\SymProxySvc.exe
O23 - Service: WAN Miniport (ATW) Service - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
 
My bad. Wasn't paying attention.

Have no idea what this is. What do you think Southern Lady?

C:\windows\system32\yqsfbi.exe


Delete these:

O4 - HKLM\..\Run: [farmmext] C:\WINDOWS\farmmext.exe

O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
 
You may want to print out these instructions out for reference.

1. First Download CWShredder
And save it to your desktop.
Close all open browser windows and any other open windows.

Install CWShredder, then:
Open CWS and click "FIX"

2. Please run each of these online scans, allow each one to delete anything they find:
You may have to select auto-fix prior to scanning, it should be a selection on the screen.Please make a note of anything that wasn't or couldn't be fixed.
Reboot your machine when finished.

3. You may have run these programs already, make sure they are up to date and run per provided instructions.
Current Versions are:
Spybot S&D Ver: 1.3 Download Here
Ad-Aware SE Build 1.05 Download Here

Download and install both Spybot S&D and Ad-Aware SE.

Instructions:

Spybot S&D:
Go to your Start Menu >> Programs >> Spybot S&D >> then choose Spybot S&D.

*Close ALL windows except Spybot S&D
*Click the button to "Search for Updates" and download and install the Updates.
*Close Spybot then launch it again
*Click the button "Check for Problems"
*When Spybot is done scanning, it will be showing "RED" (RED) entries, "BLACK" entries and "GREEN" (GREEN) entries in the window
*Put a check mark beside the RED (RED) entries ONLY.
*Choose "Fix Selected Problems" and allow Spybot to fix the RED (RED) entries.


Ad-Aware SE FULL SCAN:
Go to your Start Menu >> Programs >> Lavasoft Ad-Aware SE >> then choose Ad-Aware SE Personal.

When the main window opens look in the bottom right corner and click on Check For Updates Now then click Connect and download the latest reference files.

From main window:
*Click Start then under Select a scan Mode check Perform Full System Scan.
*Next deselect Search for negligible risk entries.
*To scan just click the Next button.

When the scan has finished mark everything for removal and get rid of it.
(Right-click the window and choose select all from the drop down menu and click Next)
The program will ask if you want to fix/delete selected items, choose yes/fix.

Empty Your Recycle Bin.

Reboot your machine and post a new HJT log, by clicking "Post Reply"
 
Should I be doing all of this in safe mode?

Warez Monster : yqsfbi.exe, wupdt.exe, and farmmext.exe keep regnerating. I have gotten rid of them in the past, but this time they keep regnerating.

rstones12: I ran ad-aware and spybot with all those setting previously, and each time they catch an IE plugin. However, it does not solve the problem and returns on every scan after.

New log after following your steps rstones12:

Logfile of HijackThis v1.99.0
Scan saved at 4:01:13 PM, on 1/20/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\NavNT\defwatch.exe
F:\NFirewall\NISUM.EXE
C:\Program Files\NavNT\rtvscan.exe
F:\NFirewall\SymProxySvc.exe
C:\WINDOWS\wanmpsvc.exe
F:\NFirewall\NISSERV.EXE
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\NavNT\vptray.exe
C:\WINDOWS\System32\MsgSys.EXE
C:\Program Files\AIM\aim.exe
F:\iTunes\Upgrade\iTunes.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\svchost.exe
F:\Mozilla\firefox.exe
F:\Hijack This\HijackThis.exe

O2 - BHO: ZServObj Class - {00000000-C1EC-0345-6EC2-4D0300000000} - C:\WINDOWS\ZServ.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - F:\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O4 - HKLM\..\Run: [vptray] C:\Program Files\NavNT\vptray.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://F:\OFFICE~1\Office10\EXCEL.EXE/3000
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52...pple.com/bonnie/us/win/QuickTimeInstaller.exe
O16 - DPF: {59D04288-805E-4D43-BE09-83B1083E9E1E} (IUpdateAutoLaunch Control) - http://idenphones.motorola.com/iden/client/iUpdateAutoLaunch.ocx
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.c...ls/en/x86/client/wuweb_site.cab?1094503957623
O16 - DPF: {70BA88C8-DAE8-4CE9-92BB-979C4A75F53B} (GSDACtl Class) - http://launch.gamespyarcade.com/software/launch/alaunch.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/virusinfo/webscan.cab
O16 - DPF: {928626A3-6B98-11CF-90B4-00AA00A4011F} (SurroundVideoCtrl Object) - http://autos.msn.com/components/ocx/survid/MSSurVid.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {BB47CA33-8B4D-11D0-9511-00C04FD9152D} (ExteriorSurround Object) - http://autos.msn.com/components/ocx/exterior/Outside.cab
O23 - Service: Ati HotKey Poller - Unknown - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\NavNT\defwatch.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton Personal Firewall Service - Symantec Corporation - F:\NFirewall\NISSERV.EXE
O23 - Service: Norton Personal Firewall Accounts Manager - Symantec Corporation - F:\NFirewall\NISUM.EXE
O23 - Service: Norton AntiVirus Client - Symantec Corporation - C:\Program Files\NavNT\rtvscan.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) - Unknown - %ProgramFiles%\WinPcap\rpcapd.exe (file missing)
O23 - Service: Norton Personal Firewall Proxy Service - Symantec Corporation - F:\NFirewall\SymProxySvc.exe
O23 - Service: WAN Miniport (ATW) Service - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
 
Download CWShredder
And save it to your desktop.
Close all open browser windows and any other open windows.

Install CWShredder, then:
Open CWS and click "FIX"

Then post back a new HJT Log by using "Post a Reply"
 
rstones12: I ran ad-aware and spybot with all those setting previously, and each time they catch an IE plugin. However, it does not solve the problem and returns on every scan after.
Click to expand...

http://www.techist.com/showthread.php?s=&threadid=41064

Please understand that we may ask you to duplicate an action you might have done already. This may include running SpyBot S&D, Adaware SE or even rebooting the computer. Please keep in mind this is not an insult. As a technician attempting to achieve a solution we must sometimes recover the basics in a step by step process to ensure that everything is done correctly and in order with the most up to date tools. This is to your benefit, and in no way is to imply that you don�t know what you�re doing.
Click to expand...

laidbackmax, I hope you understand, but rstones12 is just doing what he thinks is best for your system and I have no reason to stop him from doing that. Liz
 
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Your computer appears to be correctly configured, but the device or resource (DNS server) is not responding"
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