Please help, IE won't load anything!

[rockfnbttm]

I was recommended to make a log file using Hijack This, because of a problem I'm having with IE. No pages load, and the toolbar says "Sytax Error". I've run a virus scan using Avast! Antivirus, a Spyware Scan using Ad-Aware, I have ZoneAlarm installed, and just also recently got Spyware Guard. Not sure what to do next, so if somebody can help me, I'd appreciate it. Here is my log file:

Logfile of HijackThis v1.99.0
Scan saved at 9:46:10 PM, on 12/18/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\System32\drivers\CDAC11BA.EXE
C:\Program Files\Alias\Maya 6.0 Personal Learning Edition\docs\wrapper.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alias\Maya 6.0 Personal Learning Edition\docs\jre\bin\java.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\IC\Card Reader Driver v1.9e2\Disk_Monitor.exe
C:\WINDOWS\System32\sistray.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINDOWS\system32\lstnmgr.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
C:\Program Files\D-Tools\daemon.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\AIM\aim.exe
C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
E:\Program Files\Winamp3\Winamp\winamp.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\WINDOWS\System32\winpack.exe
E:\PROGRA~1\WinZip\winzip32.exe
C:\DOCUME~1\default\LOCALS~1\Temp\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Verizon Online
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0 CE\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\RoboForm.dll
O3 - Toolbar: (no name) - {46AE04C0-BCFA-4728-90E7-00EB4A8B3863} - (no file)
O3 - Toolbar: (no name) - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - (no file)
O4 - HKLM\..\Run: [Disk Monitor] C:\Program Files\IC\Card Reader Driver v1.9e2\Disk_Monitor.exe
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe
O4 - HKLM\..\Run: [PV92TRAY] PV92Tray.exe
O4 - HKLM\..\Run: [SiS Tray] C:\WINDOWS\System32\sistray.EXE
O4 - HKLM\..\Run: [SiS KHooker] C:\WINDOWS\System32\khooker.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [Microsoft Update List] lstnmgr.exe
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [CamMonitor] C:\Program Files\Hewlett-Packard\Digital Imaging\\Unload\hpqcmon.exe
O4 - HKLM\..\Run: [WildTangent CDA] RUNDLL32.exe "C:\Program Files\WildTangent\Apps\CDA\cdaEngine0400.dll",cdaEngineMain
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [DAEMON Tools-1033] "C:\Program Files\D-Tools\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\RunServices: [Microsoft Update List] lstnmgr.exe
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [ntlanman] C:\WINDOWS\System32\ntlanman.exe
O4 - HKCU\..\Run: [Microsoft Update List] lstnmgr.exe
O4 - HKCU\..\Run: [Italian] C:\Program Files\Learn To Speak Italian Demo V2.6\Study Conversation.exe
O4 - HKCU\..\Run: [RoboForm] "C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe"
O4 - HKCU\..\Run: [winpack] C:\WINDOWS\System32\winpack.exe
O4 - HKCU\..\Run: [nvwrses] C:\WINDOWS\System32\nvwrses.exe
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O8 - Extra context menu item: Customize Menu &4 - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
O8 - Extra context menu item: RoboForm &2 - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: RoboForm - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra 'Tools' menuitem: RoboForm &2 - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Broken Internet access because of LSP provider 'xfire_lsp_9717.dll' missing
O16 - DPF: 3 Point Showdown by pogo - http://threepoint.pogo.com/applet-5.9.1.28/threepoint/threepoint-ob-assets.cab
O16 - DPF: Ali Baba Slots TM by pogo - http://slots.pogo.com/applet-5.9.5.37/slots/alibaba-ob-assets.cab
O16 - DPF: All-Star Football Challenge by pogo - http://allstarfb2.pogo.com/applet-5.9.3.38/allstarfb2/allstarfb2-ob-assets.cab
O16 - DPF: Buckaroo Blackjack TM by pogo - http://vbjack.pogo.com/applet-5.9.2.21/videoblackjack/videoblackjack-ob-assets.cab
O16 - DPF: Canasta by pogo - http://canasta.pogo.com/applet-5.9.3.29/canasta/canasta-ob-assets.cab
O16 - DPF: Checkers by pogo - http://checkers.pogo.com/applet-5.9.2.38/checkers2/checkers-ob-assets.cab
O16 - DPF: Cribbage by pogo - http://crib.pogo.com/applet-5.9.4.30/cribbage/cribbage-ob-assets.cab
O16 - DPF: Dice Derby by pogo - http://checkeredflag.pogo.com/applet-5.9.1.28/checkeredflag/checkeredflag-ob-assets.cab
O16 - DPF: Dominoes by pogo - http://domino.pogo.com/applet-5.9.2.31/domino/domino-ob-assets.cab
O16 - DPF: Double Deuce Poker by pogo - http://doublebonus.pogo.com/applet-5.9.5.30/videopoker2/doubledeuce-ob-assets.cab
O16 - DPF: Euchre by pogo - http://euchre.pogo.com/applet-5.9.2.21/euchre/euchre-ob-assets.cab
O16 - DPF: EZ Win Bingo by pogo - http://bingoe.pogo.com/applet-5.9.2.21/bingo/bingoe-ob-assets.cab
O16 - DPF: First Class Solitaire by pogo - http://game3.pogo.com/applet-5.9.5.37/solitaire2/solitaire2-ob-assets.cab
O16 - DPF: Fortune Bingo by pogo - http://superbingo.pogo.com/applet-5.9.5.30/superbingo/superbingo-ob-assets.cab
O16 - DPF: Greenback Bayou by pogo - http://greenback.pogo.com/applet-5.9.2.21/greenback/greenback-ob-assets.cab
O16 - DPF: Hearts by pogo - http://hearts.pogo.com/applet-5.9.4.22/hearts/hearts-ob-assets.cab
O16 - DPF: High Stakes Poker by pogo - http://drawpoker.pogo.com/applet-5.9.5.30/drawpoker/drawpoker-ob-assets.cab
O16 - DPF: High Stakes Pool by pogo - http://pool2.pogo.com/applet-5.9.2.21/pool2/pool-ob-assets.cab
O16 - DPF: Jungle Gin by pogo - http://gin.pogo.com/applet-6.0.4.31/gin/gin-ob-assets.cab
O16 - DPF: Mah Jong Garden by pogo - http://mahjong2.pogo.com/applet-5.9.3.29/mahjong/mahjong-ob-assets.cab
O16 - DPF: Multiline Slots by pogo - http://game4.pogo.com/applet-5.9.5.30/mlslots/mlslots-ob-assets.cab
O16 - DPF: Pebble Beach 3 Hole Challenge by pogo - http://threehole.pogo.com/applet-5.9.2.31/threehole/threehole-ob-assets.cab
O16 - DPF: Pebble Beach Golf by pogo - http://pebble.pogo.com/applet-5.9.2.31/pebble/pebble-ob-assets.cab
O16 - DPF: Perfect Pair Solitaire by pogo - http://waterwheel.pogo.com/applet-5.9.1.28/waterwheel/waterwheel-ob-assets.cab
O16 - DPF: Perfect Passer by pogo - http://perfectpasser.pogo.com/applet-5.9.1.28/perfectpasser/perfectpasser-ob-assets.cab
O16 - DPF: Phlinx by pogo - http://flinger.pogo.com/applet-5.9.1.28/flinger/flinger-ob-assets.cab
O16 - DPF: Pirate's Gold by pogo - http://swashbucks.pogo.com/applet-5.9.2.31/piratesgold/piratesgold-ob-assets.cab
O16 - DPF: Pop Fu by pogo - http://popfu.pogo.com/applet-5.9.1.28/popfu/popfu-ob-assets.cab
O16 - DPF: Poppit TM by pogo - http://poppit.pogo.com/applet-5.9.3.38/poppit/poppit-ob-assets.cab
O16 - DPF: Ricochet by pogo - http://ricochet.pogo.com/applet-5.9.1.28/ricochet/ricochet-ob-assets.cab
O16 - DPF: Sawgrass Golf by pogo - http://sawgrass.pogo.com/applet-5.9.2.31/sawgrass/sawgrass-ob-assets.cab
O16 - DPF: Showbiz Slots 2 by pogo - http://showbiz2.pogo.com/applet-5.9.2.31/slots/showbiz2-ob-assets.cab
O16 - DPF: Showbiz Slots by pogo - http://showbiz.pogo.com/applet-5.9.5.37/slots/showbiz-ob-assets.cab
O16 - DPF: Spades by pogo - http://spades.pogo.com/applet-5.9.5.30/spades/spades-ob-assets.cab
O16 - DPF: Squelchies by pogo - http://squelchies.pogo.com/applet-5.9.1.28/squelchies/squelchies-ob-assets.cab
O16 - DPF: Sweet Tooth TM by pogo - http://sweettooth.pogo.com/applet-5.9.5.30/sweettooth/sweettooth-ob-assets.cab
O16 - DPF: Texas Hold'em Poker by pogo - http://holdem2.pogo.com/applet-5.9.2.21/holdem/holdem-ob-assets.cab
O16 - DPF: Tri-Peaks by pogo - http://game4.pogo.com/applet-6.0.4.31/peaks/peaks-ob-assets.cab
O16 - DPF: Tumble Bees by pogo - http://jumbee.pogo.com/applet-5.9.2.38/jumbee/jumbee-ob-assets.cab
O16 - DPF: Turbo 21 TM by pogo - http://game5.pogo.com/applet-5.9.5.30/turbo21/turbo21-ob-assets.cab
O16 - DPF: Video Poker by pogo - http://vpoker.pogo.com/applet-5.9.1.28/videopoker2/videopoker-ob-assets.cab
O16 - DPF: Word Whomp Whackdown by pogo - http://whackdown.pogo.com/applet-5.9.4.30/whackdown/whackdown-ob-assets.cab
O16 - DPF: WordJong by pogo - http://wordjong.pogo.com/applet-5.9.4.22/wordjong/wordjong-ob-assets.cab
O16 - DPF: World Class Solitaire by pogo - http://game4.pogo.com/applet-5.9.5.30/worldclass/worldclass-ob-assets.cab
O16 - DPF: {33E54F7F-561C-49E6-929B-D7E76D3AFEB1} (Pool Control) - http://mirror.worldwinner.com/games/v45/pool/pool.cab
O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (FilePlanet Download Control Class) - http://www.fileplanet.com/fpdlmgr/cabs/FPDC_1_0_0_44.cab
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/activex/EPUWALControl_v1-0-3-17.cab
O16 - DPF: {525A15D0-4938-11D4-94C7-0050DA20189B} - http://www.easports.com/downloads/games/common/snoopy/iesnoopy.cab
O16 - DPF: {54B52E52-8000-4413-BD67-FC7FE24B59F2} (EARTPatchX Class) - http://files.ea.com/downloads/rtpatch/v2/EARTPX.cab
O16 - DPF: {5D8844F9-1CB8-11D2-A0A0-00600859EB9F} (PatchCtl Class) - file://E:\Program Files\EA Sports\FIFA Soccer 2004\update.1.1\patchx2.cab
O16 - DPF: {94837F90-A2CA-4A8A-9DA0-B5438EC563EA} (WildTangent Active Launcher) - http://install.wildtangent.com/cda/islandrally/ActiveLauncher/ActiveLauncherSetup.cab
O16 - DPF: {99B6E512-3893-4155-9964-8EB8E06099CB} (WebSpyWareKiller Class) - http://download.zonelabs.com/bin/promotions/spywaredetector/WebSWK.cab
O16 - DPF: {AB29A544-D6B4-4E36-A1F8-D3E34FC7B00A} (WTHoster Class) - http://install.wildtangent.com/bgn/partners/ea/needforspeed/install.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://playweb12.pogo.com/game/deluxe/insaniquarium/popcaploader_v6.cab
O16 - DPF: {FA3662C3-B8E8-11D6-A667-0010B556D978} (IWinAmpActiveX Class) - http://cdn.digitalcity.com/_media/dalaillama/ampx.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{3652FC5B-807B-4BEF-859A-0C392623071E}: NameServer = 207.69.188.185,207.69.188.186
O23 - Service: Adobe LM Service - Unknown - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: avast! iAVS4 Control Service - Unknown - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: Ati HotKey Poller - Unknown - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown - C:\WINDOWS\system32\ati2sgag.exe (file missing)
O23 - Service: avast! Antivirus - Unknown - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: C-DillaCdaC11BA - Macrovision - C:\WINDOWS\System32\drivers\CDAC11BA.EXE
O23 - Service: Maya 6 PLE Documentation Server - Unknown - C:\Program Files\Alias\Maya 6.0 Personal Learning Edition\docs\wrapper.exe
O23 - Service: NVIDIA Display Driver Service - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Video Processor - Unknown - C:\WINDOWS\System32\msconfsys88.exe (file missing)
O23 - Service: TrueVector Internet Monitor - Zone Labs Inc. - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

 

[intercodes]

rockfnbttm,

The expert log reader 'southernlady' should be here any minute. Here are few entries to be fixed that i know off...

R3 - Default URLSearchHook is missing

---------------------------------------------

http://www.cexx.org/lspfix.zip

Download the above tool ,follow the readme file and fix some entries with this s/w.

----------------------------------------------

 

[rockfnbttm]

intercodes, thanks for the advice. ran the program, no success though. Firefox works fine, and so does Maxthon.. IE is the only one that won't connect. I find it odd that another use on these forums is having the same problem with IE as I am, and they said they just formatted their hard drive, and scanned with no viruses or spyware found. Thanks for the suggesstions though, if you have anymore don't be shy!!

Thanks

 

[rockfnbttm]

Well, 2 virus scan, 4 spyware scans, and 127 reboots later, still no luck

 

[southernlady]

Closed due to lack of activity. Liz