Home Search Assistent/About:Blank Page Problem

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Ok here's my About:Buster report and my new HijackThis report

Scanned at: 7:54:44 PM on: 12/5/2004


-- Scan 1 ---------------------------
About:Buster Version 4.0
Reference List : 16


Removed Data Streams:
C:\WINDOWS\addat32.exe:jzmqv
C:\WINDOWS\addmr32.exe:uzevp
C:\WINDOWS\apiep.exe:xcatf
C:\WINDOWS\ieqi32.exe:rdvws
C:\WINDOWS\ipll.exe:zcmkn
C:\WINDOWS\iput.exe:jdeyi
C:\WINDOWS\jautoexp.dat:nlysr
C:\WINDOWS\javaeb32.exe:fmrfl
C:\WINDOWS\javaiv.dll:ueiie
C:\WINDOWS\javaqb32.exe:nfany
C:\WINDOWS\KB824105.log:ssgux
C:\WINDOWS\KB825119.log:klzzr
C:\WINDOWS\KB837001.log:vjknt
C:\WINDOWS\kbbktv.dat:ykngq
C:\WINDOWS\kftul.dll:qlglk
C:\WINDOWS\mfchy32.exe:bnjwg
C:\WINDOWS\mhmhmw.dat:tnbja
C:\WINDOWS\netai.exe:cqoun
C:\WINDOWS\netnm.exe:eek:cjtb
C:\WINDOWS\netqm.exe:urzzh
C:\WINDOWS\netva32.exe:gcbzd
C:\WINDOWS\ntbtlog.txt:fkkse
C:\WINDOWS\n_cclhvn.dat:nruhx
C:\WINDOWS\n_djxbhi.dat:rtqfn
C:\WINDOWS\sdkfg.exe:dwzwf
C:\WINDOWS\sdkwx.exe:yzuue
C:\WINDOWS\sysdm32.exe:xtivj
C:\WINDOWS\twunk_16.exe:pxcvc
C:\WINDOWS\twunk_32.exe:dxhlw
C:\WINDOWS\UNINST32.EXE:szyka


Removed 3 Random Key Entries
Removed! : C:\WINDOWS\coskyy.dat
Removed! : C:\WINDOWS\dxfzc.dat
Removed! : C:\WINDOWS\icjms.dat
Removed! : C:\WINDOWS\iduff.dat
Removed! : C:\WINDOWS\jprdz.dat
Removed! : C:\WINDOWS\kcvuj.dat
Removed! : C:\WINDOWS\lhqrk.dat
Removed! : C:\WINDOWS\nhoxg.dat
Removed! : C:\WINDOWS\n_inzaqp.dat
Removed! : C:\WINDOWS\n_preawj.dat
Removed! : C:\WINDOWS\pvbku.dat
Removed! : C:\WINDOWS\swwmj.dat
Removed! : C:\WINDOWS\wthhc.dat
Removed! : C:\WINDOWS\wyxjj.dat
Removed! : C:\WINDOWS\xveqi.dat
Removed! : C:\WINDOWS\zwjrb.dat
Removed! : C:\WINDOWS\system32\aoqfj.dat
Removed! : C:\WINDOWS\system32\fnoao.dat
Removed! : C:\WINDOWS\system32\hcmeq.dat
Removed! : C:\WINDOWS\system32\icmoq.dat
Removed! : C:\WINDOWS\system32\lahwu.dat
Removed! : C:\WINDOWS\system32\vqsbx.dat
Removed! : C:\WINDOWS\system32\xjvoj.dat
Attempted Clean Of Temp folder.
Removed Uninstall Key (HSA)
Removed Uninstall Key (SE)
Removed Uninstall Key (SW)
Pages Reset... Done!

-- Scan 2 ---------------------------
About:Buster Version 4.0
Reference List : 16


Removed Data Streams:
C:\WINDOWS\addat32.exe:jzmqv
C:\WINDOWS\addmr32.exe:uzevp
C:\WINDOWS\apiep.exe:xcatf
C:\WINDOWS\ieqi32.exe:rdvws
C:\WINDOWS\ipll.exe:zcmkn
C:\WINDOWS\iput.exe:jdeyi
C:\WINDOWS\jautoexp.dat:nlysr
C:\WINDOWS\javaeb32.exe:fmrfl
C:\WINDOWS\javaiv.dll:ueiie
C:\WINDOWS\javaqb32.exe:nfany
C:\WINDOWS\KB824105.log:ssgux
C:\WINDOWS\KB825119.log:klzzr
C:\WINDOWS\KB837001.log:vjknt
C:\WINDOWS\kbbktv.dat:ykngq
C:\WINDOWS\kftul.dll:qlglk
C:\WINDOWS\mfchy32.exe:bnjwg
C:\WINDOWS\mhmhmw.dat:tnbja
C:\WINDOWS\netai.exe:cqoun
C:\WINDOWS\netnm.exe:eek:cjtb
C:\WINDOWS\netqm.exe:urzzh
C:\WINDOWS\netva32.exe:gcbzd
C:\WINDOWS\ntbtlog.txt:fkkse
C:\WINDOWS\n_cclhvn.dat:nruhx
C:\WINDOWS\n_djxbhi.dat:rtqfn
C:\WINDOWS\sdkfg.exe:dwzwf
C:\WINDOWS\sdkwx.exe:yzuue
C:\WINDOWS\sysdm32.exe:xtivj
C:\WINDOWS\twunk_16.exe:pxcvc
C:\WINDOWS\twunk_32.exe:dxhlw
C:\WINDOWS\UNINST32.EXE:szyka


Attempted Clean Of Temp folder.
Removed Uninstall Key (HSA)
Removed Uninstall Key (SE)
Removed Uninstall Key (SW)
Pages Reset... Done!



Logfile of HijackThis v1.98.2
Scan saved at 8:03:41 PM, on 12/5/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\HPConfig.exe
C:\Program Files\HPQ\Notebook Utilities\HPWirelessMgr.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\system32\netnc.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\carpserv.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\WINDOWS\adddp.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\AIM\aim.exe
C:\Documents and Settings\khayes\Desktop\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\flebn.dll/sp.html#22776
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\flebn.dll/sp.html#22776
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\flebn.dll/sp.html#22776
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://store.presario.net/scripts/redirectors/presario/storeredir2.dll?s=consumerfav&c=1c02&lc=0409
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Compaq
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {07850CE3-1044-C87E-2D7E-A3B83871E631} - C:\WINDOWS\atlli32.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [PreloadApp] c:\hp\drivers\printers\photosmart\hphprld.exe c:\hp\drivers\printers\photosmart\setup.exe -d
O4 - HKLM\..\Run: [srmclean] C:\Cpqs\Scom\srmclean.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [ISLP2STA.EXE] ISLP2STA.EXE START
O4 - HKLM\..\Run: [adddp.exe] C:\WINDOWS\adddp.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - c:\Program Files\Microsoft Money\System\mnyside.dll (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Advisor - {126D9184-71E9-42D0-9DE5-DEA8508E6ABF} - C:\Program Files\COMPAQ\Compaq Advisor\bin\rbaLauncher.exe (file missing) (HKCU)
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\Program Files\AWS\WeatherBug\Weather.exe (file missing) (HKCU)
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52...pple.com/mickey/us/win/QuickTimeInstaller.exe
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52...pple.com/mickey/us/win/QuickTimeInstaller.exe
 
glassinthetrees, somehow you got dropped thru the cracks and I'm sorry for that. If you are still having problems and need help. please post a current HiJack Log. There is a NEW version, version 1.99 that can be found if you follow the link in my signature.

I am sorry you were ignored. Liz
 
ok here is my current Hijackthis log

Logfile of HijackThis v1.99.0
Scan saved at 6:32:55 PM, on 12/31/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\HPConfig.exe
C:\Program Files\HPQ\Notebook Utilities\HPWirelessMgr.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\system32\netnc.exe
C:\WINDOWS\system32\carpserv.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\WINDOWS\adddp.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\AIM\aim.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\khayes\Desktop\New about buster\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\agvob.dll/sp.html#22776
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\agvob.dll/sp.html#22776
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\agvob.dll/sp.html#22776
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\agvob.dll/sp.html#22776
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\agvob.dll/sp.html#22776
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\agvob.dll/sp.html#22776
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://store.presario.net/scripts/redirectors/presario/storeredir2.dll?s=consumerfav&c=1c02&lc=0409
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Compaq
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {FA4880A8-EDFC-DB28-205E-F33B87557FF5} - C:\WINDOWS\system32\sysxt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [PreloadApp] c:\hp\drivers\printers\photosmart\hphprld.exe c:\hp\drivers\printers\photosmart\setup.exe -d
O4 - HKLM\..\Run: [srmclean] C:\Cpqs\Scom\srmclean.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [ISLP2STA.EXE] ISLP2STA.EXE START
O4 - HKLM\..\Run: [adddp.exe] C:\WINDOWS\adddp.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - c:\Program Files\Microsoft Money\System\mnyside.dll (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Advisor - {126D9184-71E9-42D0-9DE5-DEA8508E6ABF} - C:\Program Files\COMPAQ\Compaq Advisor\bin\rbaLauncher.exe (file missing) (HKCU)
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\Program Files\AWS\WeatherBug\Weather.exe (file missing) (HKCU)
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52...pple.com/mickey/us/win/QuickTimeInstaller.exe
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52...pple.com/mickey/us/win/QuickTimeInstaller.exe
O23 - Service: HP Configuration Interface Service - Hewlett-Packard - C:\WINDOWS\system32\HPConfig.exe
O23 - Service: HPWirelessMgr - Hewlett-Packard Co. - C:\Program Files\HPQ\Notebook Utilities\HPWirelessMgr.exe
O23 - Service: Norton AntiVirus Auto Protect Service - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: Symantec Network Drivers Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: WAN Miniport (ATW) Service - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
O23 - Service: Network Security Service (NSS) - Unknown - C:\WINDOWS\system32\netnc.exe
 
Anything yet?

Glass,

I have the exact same issues. Please let me know if you find a fix, and what it is.

Thanks!

-john o
 
Before attacking an adware/spyware problem with hijackthis make sure you have already run ad-aware SE with VX2 add-on cleaner, Spybot Search & Destroy (with updated database) and CWShredder as these programs will clean a lot of the crap out first. All links to programs are in my signature. Ok..on to the logÂ…..


Go to My Computer->Tools->Folder Options->View tab and make sure that Show hidden files and folders is enabled. Also make sure that the System Files and Folders are showing/visible also. Turn off system restore by right clicking on My Computer and go to Properties->System Restore and check the box for Turn off System Restore.

Reboot into Safe Mode (hit F8 key until menu shows up). Make sure to close any open browsers. Open add/remove programs and remove WeatherBug.

WeatherBug - it's adware. If you didn't install this yourself, uninstall it. If you did install it yourself, you may keep it and ignore any fixes/deletions listed below.

Go into HijackThis->Config->Misc. Tools->Open process manager. Select the following and click Kill process for each one if they are still listed (they shouldn't be but make sure)

C:\WINDOWS\system32\netnc.exe
C:\WINDOWS\adddp.exe

Check and fix the following in HijackThis if they still exist (make sure you do not miss an entry)

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\agvob.dll/sp.html#22776
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\agvob.dll/sp.html#22776
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about :blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\agvob.dll/sp.html#22776
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\agvob.dll/sp.html#22776
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\agvob.dll/sp.html#22776
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\agvob.dll/sp.html#22776
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {FA4880A8-EDFC-DB28-205E-F33B87557FF5} - C:\WINDOWS\system32\sysxt.dll
O4 - HKLM\..\Run: [adddp.exe] C:\WINDOWS\adddp.exe
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\Program Files\AWS\WeatherBug\Weather.exe (file missing) (HKCU)
O23 - Service: Network Security Service (NSS) - Unknown - C:\WINDOWS\system32\netnc.exe

Delete the following Files/Folders in RED (delete folders if no filename is specified or they are RED) according to their directory (If you can't find them...do a search for themÂ…make sure you have search hidden files, folders, sub directorys..ect enabled if it applys to your OS)

C:\WINDOWS\system32\netnc.exe
C:\WINDOWS\adddp.exe
C:\WINDOWS\agvob.dll
C:\WINDOWS\system32\sysxt.dll
C:\Program Files\AWS\WeatherBug\Weather.exe

In safe mode navigate to the C:\Windows\Temp folder. Open the Temp folder and go to Edit > Select All then Edit > Delete to delete the entire contents of the Temp folder.

Go to Start > Run and type %temp% in the Run box. The Temp folder will open. Click Edit > Select All then Edit > Delete to delete the entire contents of the Temp folder.

Finally go to Control Panel > Internet Options. On the General tab under "Temporary Internet Files" Click "Delete Files". Put a check by "Delete Offline Content" and click OK. Click on the Programs tab then click the "Reset Web Settings" button. Click Apply then OK.

Navigate to the C:\Windows\Prefetch folder and delete all files in that folder

Once done reboot into Normal Mode and post a new HijackThis log file to confirm what was removed and if it's clean or not.
 
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