Hijackthis log : Is everything ok?

[Sten]

Here is my Friends log full of Norton. It looks alright. What do u think?

Logfile of HijackThis v1.99.0
Scan saved at 18:18:18, on 09.02.2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\PROGRA~1\NORTON~1\NORTON~3\NPROTECT.EXE
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\NORTON~1\NORTON~3\SPEEDD~1\NOPDB.EXE
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Norton SystemWorks\Norton CleanSweep\QDCSFS.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Norton SystemWorks\Norton CleanSweep\CsinsmNT.exe
C:\WINDOWS\system32\ntvdm.exe
C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
C:\Program Files\Microsoft Office\Office\OSA.EXE
C:\Program Files\Norton SystemWorks\Password Manager\AcctMgr.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\Symantec Shared\AdBlocking\NSMdtr.exe
C:\PROGRA~1\WinZip\winzip32.exe
C:\DOCUME~1\Sten\LOCALS~1\Temp\HijackThis.exe
C:\Program Files\Messenger\msmsgs.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.bluewin.ch/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.bluewin.ch/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 200.69.231.181:80
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Norton Internet Security - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: SearchSafe - {51CE7A05-9C90-433b-8BEC-73973997F6F2} - C:\Program Files\AdwareSafe\SearchSafe\searchsafe.dll
O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [QD FastAndSafe] C:\Program Files\Norton SystemWorks\Norton CleanSweep\QDCSFS.exe /scheduler /startup
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [AcctMgr] C:\Program Files\Norton SystemWorks\Password Manager\AcctMgr.exe /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: CleanSweep Smart Sweep-Internet Sweep.LNK = C:\Program Files\Norton SystemWorks\Norton CleanSweep\CsinsmNT.exe
O4 - Global Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/yinst20040510.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} - http://207.188.7.150/212b26b3b8d930642905/netzip/RdxIE601_de.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - http://www.symantec.com/techsupp/asa/SymAData.cab
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/techsupp/activedata/ActiveData.cab
O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ISSvc - Symantec Corporation - C:\Program Files\Norton Internet Security\ISSVC.exe
O23 - Service: Norton AntiVirus Auto-Protect Service - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Unerase Protection - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~3\NPROTECT.EXE
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~3\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe


Sten

 

[Roshi229]

Sten,
We are currently experiencing a high volume or requests. Please be patient and we will look over your log as soon as one of our experts can.

Thanks,
~KB

 

[mobo]

You can now rescan again with hijack, insert a check next to each of the following then close all other open browser windows and click "fix checked"

O3 - Toolbar: SearchSafe - {51CE7A05-9C90-433b-8BEC-73973997F6F2} - C:\Program Files\AdwareSafe\SearchSafe\searchsafe.dll

O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} - http://207.188.7.150/212b26b3b8d930642905/netzip/RdxIE601_de.cab


Then:
Get The latest version of Adaware
You can download the free version here:
http://www.lavasoftusa.com/support/download/

or here (alternate download location)
http://www.majorgeeks.com/download506.html

You need to be logged on as Adminstrator through the installation.
For ease in installation and operation, view the tutorial here http://www.spyware911.net/forum/index.php?act=page&pg=adaware

Just download it to your desktop and then to install click on the file you just downloaded (aawsepersonal.exe). You will be guided through the installation. It is recommended to use the default setting of "Protect anyone who uses this computer".

On the main screen of Adaware please look for the *check for updates now* link, just above the start button in the bottom right corner or you can click on the Webupdate button that looks like a globe icon at the top. Press * connect* to let it check for any recent updates. If any are found, please let it download and install them.

Now, configure your settings. Click the gear icon at the top. These are the recommended settings:

AAW SE settings

General Button
Safety:
Check (Green) all three.

Advanced Button
Logfile Detail Level:
All options under this should be checked (Green).

Tweak Button
Check (Green) the following:
Log Files
Include basic Ad-Aware settings in logfile:
Include additional Ad-Aware settings in logfile:
Please do not check (Green): Include Module list in logfile:

On your first scan, use the Full Scan (Perform full system scan) mode.

Let Adaware remove any *bad* objects found. Reboot your PC and scan again. Repeat this process until no more bad items are found. It may take several scans to clean everything, depending on the type of infections found.
________________________
Download Spybot - Search & Destroy, from here http://security.kolla.de/: if you haven't already got the program.
For ease in installation and operation you can opt to view the tutorial here http://www.spyware911.net/forum/index.php?act=page&pg=spybot

Click on Settings, and Settings again. Go to the Webupdate section, and check Display also available beta versions.

Now press Online, and search for, and put a check mark next to all updates, and install following the prompts.

Next, close all Internet Explorer windows, and click Check for Problems. Once the scan is complete, have SpyBot remove all it finds marked in RED.

 

[southernlady]

Once you have done that, please repost a new HiJack log using version 1.99.1 which can be found using the link in my signature. Liz

 

[southernlady]

Closed due to lack of activity. Liz