HijackThis log for crickett

[crickett]

Another problem. It's been running for 1/2 an hour now and all it's said is
"Please wait.
Combo fix is preparing to run."
I read not to click on the window or it might stall and haven't.

 

[techpro5238]

Hm, the malware on that PC is being very bothersome. It's stopping the running of ComboFix. Try following this over:

Print out this page before following the instruction as you will not be able to access it during the fix.

Please download Deckard's System Scanner (DSS) and save it to your Desktop.

• Close all other windows before proceeding.
• Double-click on dss.exe and follow the prompts.
• When it has finished, dss will open two Notepads main.txt and extra.txt -- please copy (CTRL+A and then CTRL+C) and paste (CTRL+V) the contents of main.txt and extra.txt in your next reply.

-------------------------

Download SDFix and save it to your Desktop.

Double click SDFix.exe and it will extract the files to %systemdrive%
(Drive that contains the Windows Directory, typically C:\SDFix)

Please then reboot your computer in Safe Mode by doing the following :

• Restart your computer
• After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
• Instead of Windows loading as normal, the Advanced Options Menu should appear;
• Select the first option, to run Windows in Safe Mode, then press Enter.
• Choose your usual account.

• Open the extracted SDFix folder and double click RunThis.bat to start the script.
• Type Y to begin the cleanup process.
• It will remove any Trojan Services and Registry Entries that it finds then prompt you to press any key to Reboot.
• Press any Key and it will restart the PC.
• When the PC restarts the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons.
• Once the desktop icons load the SDFix report will open on screen and also save into the SDFix folder as Report.txt
  (Report.txt will also be copied to Clipboard ready for posting back on the forum).

-----------------------------

Post back both logs after finished. Remember to ATTACH Extra.txt on the Deckards SS Log.

 

[crickett]

Another problem... the malware has made it so that notepad won't open. Actually it opens and stops responding and closes. I'll try running SD Fix and get back to you.

 

[crickett]

And another problem. Followed the instructions to run SD fix but all I saw was the script window appear and dissapear in a matter of 2 seconds. Had no option to type Y or anything else.
Nothing seems to work the way it should.

 

[crickett]

Is it because I am running Vista??

I'll check back here tomorrow... thanks for the help.

 

[techpro5238]

Try running Combo-Fix in Safe Mode.

It is because of the mass amounts of infection, but I am not going to give up until this ends.

 

[crickett]

Tried in safe mode. Stalls in the same spot as it did before.

 

[Redmo0n]

WoW thats some hardcore infection.

Can you run SDfix or DSS in safemode?

 

[crickett]

Hi Redmo0n,
Both run exactly the same in safe mode as they did before.

 

[techpro5238]

I am starting to think that we should just finalize this computer with a format/reinstall. The infection has gone into an astronomical amount of Windows Files. Let's try a few more things though .. I don't give up that easily

EDIT: Please download another ComboFix from the safe computer and boot into safe mode (Dont copy it over yet!). After doing so, rename it on the flash drive Combo-Fix.exe Then place the file on your Safe Mode desktop and try to run it again.

Please note to delete the old CF.