HiJackThis (Analyze)

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WinFixer-Morwill

Even though Killbox wouldn't reboot I did anyway and ran Ewido and Panda. I'm not getting the popups now. Thank you so much for your help. Here's my Panda scan;

Incident Status Location

Potentially unwanted tool:application/winfixer2005 Not disinfected C:\PROGRAM FILES\COMMON FILES\WinSoftware
Potentially unwanted tool:application/spywarestormer Not disinfected HKEY_LOCAL_MACHINE\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\APP PATHS\SPYWARESTORMER.EXE
Adware:adware/zipclix Not disinfected Windows Registry
Spyware:Cookie/PointRoll Not disinfected C:\Documents and Settings\gary pendleton\Cookies\gary pendleton@ads.pointroll[2].txt
Potentially unwanted tool:Application/MyWebSearch Not disinfected C:\!KillBox\riched20.dll
Spyware:Cookie/PointRoll Not disinfected C:\Documents and Settings\gary pendleton\Cookies\gary pendleton@ads.pointroll[2].txt
 
Thats fine. When you get that message just reboot manually. Anyway..lets try deleting these by hand....

C:\PROGRAM FILES\COMMON FILES\WinSoftware <--delete that folder.

C:\!KillBox <--delete that folder.

Click START…RUN…Type in regedit. Make sure just “My Computer” is showing in the left pane and click..FILE….EXPORT…and save a copy some were in case you make a mistake. Now navigate to each of the following keys and delete the file/folder/entry I highlighted in RED.

HKEY_LOCAL_MACHINE\SOFTWARE\MICROSOFT\WINDOWS\CURR
ENTVERSION\APP PATHS\SPYWARESTORMER.EXE



Download and install CCleaner..http://www.ccleaner.com/ccdownload.asp

1. Open the program and the "Cleaner" button should be active.
2. Click on "Run Cleaner"
3. Once thats done it will clean out the TEMP folder.
4. Now click on "Issues" and then "Scan for Issues"
5. Once it's done checkmark ALL it finds and click "Fix Selected Issues"
6. It will ask you if you want to back up the registry entrys it's removing so please do so. If it removes anything important..just locate the .reg file you saved...double click on it to add the entrys back.

Close the program.

Then post another Panda scan and let me know how things are running. These are just cleanup items we are dealing with.
 
WinFixer-Morwill

Everything is running great now. Here's the Panda scan:

Incident Status Location

Adware:adware/portalscan Not disinfected Windows Registry
Spyware:Cookie/PointRoll Not disinfected C:\Documents and Settings\gary pendleton\Cookies\gary pendleton@ads.pointroll[2].txt
 
Well done. Your logs are clean. Any more issues? If not you should be good to go. We still have a few more items to address so please follow the instructions below.


Reset hidden/system files and folders

Windows XP
===============

  • Click Start.
  • Open My Computer.
  • Select the Tools menu and click Folder Options.
  • Select the View tab.
  • Deselect the Show hidden files and folders option.
  • Select the Hide file extensions for known types option.
  • Select the Hide protected operating system files option.
  • Click Yes to confirm.
  • Click OK.

Windows 2000
===============

  • Open My Computer.
  • Select the Tools menu and click Folder Options.
  • Select the View tab.
  • Select the Advanced settings box option.
  • Select the Hidden files Folders.
  • Deselect the Show all files option.
  • Click Yes to confirm.
  • Click OK.

Windows ME
===============

  • Open My Computer.
  • Select the Tools menu and click Folder Options.
  • Select the View tab.
  • Deselect the Show hidden files and folders option.
  • Select the Hide protected operating system files option.
  • Click Yes to confirm.
  • Click OK.

Windows 95/98/98SE
===============

  • Open My Computer.
  • Select the View
  • Select the Folder Options option.
  • Select the View tab. option.
  • Select the Advance Advanced settings box option.
  • Select the Hidden files folder.
  • Deselect the Show all files option
  • Click Apply to confirm.
  • Click OK.



Create a new System Restore point

Windows XP
===============

  • Click Start >> Run - type SYSDM.CPL & press Enter
  • Select the System Restore Tab
  • Tick on the checkbox - "Turn off System Restore on all drives"
  • Click Apply
  • Then untick the same checkbox & click OK
  • This deletes ALL restore points that had the infection and creates a clean one

Windows ME
===============

  • Click the Start tab.
  • Select the Settings option.
  • Select the Control Panel option.
  • Double Click the System icon Performance tab option.
  • Select File System
  • Select the Troubleshooting tab
  • Check the Disable System Restore box
  • Click Apply to confirm.
  • Click OK.

Reboot the PC and repeat the above procedure again
When you get to this option
  • Uncheck the Disable System Restore box

For Windows ME..we MUST create a new restore point now as Windows ME will not create one automatically until the computer has been on for 10 hours or 24 hours has passed. To create a new restore point follow the procedure below.

  • Click the Start button.
  • Point to Programs, point to Accessories, point to System Tools, and then click System Restore.
  • Choose Create a restore point, and then click Next.
  • In the Restore point description box, type a name for your restore point, and then click Next.
    Click OK



Enable Windows Auto Update
  • Go to Start>Run - type wuaucpl.cpl
  • Tick on the checkbox - "Keep my computer up to date"
  • Under settings, choose "Automatically download the updates, and install them on the schedule that I specify".
  • Click on "OK".

Please visit Microsoft's Window's Update Page and install the latest service packs, patchÂ’s and security updates for your system.


Recommended Protection Programs

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programs:
  • SpywareBlaster to help prevent spyware from installing in the first place.
  • SpywareGuard to catch and block spyware before it can execute.
  • IESpy-Ad to block access to malicious websites so you cannot be redirected to them from an infected site or email.
  • WinPatrol to monitor any changes that programs make to the registry.

If you do not have a firewall, here are 4 free ones available for personal use:


In todayÂ’s world you MUST have an Antivirus program. If you do not have one, here are 3 FREE ones available for personal use:




In light of your recent issue, I'm sure you'll like to avoid any future infections. Please take a look at these well written articles
Please stay safe out there and take the helpful advice thatÂ’s been given. The goal here is to prevent the adware/spyware/virus/worms from getting on the system in the first place.
 
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