techpro5238
In Runtime
- Messages
- 451
@ectech: You should never ever remove a LSP with with Hijackthis as this will create broken internet access for the user. Redmo0n, you are very much correct. LSPFix is the correct tool for this situation, but I want to get a deeper look into that computer.
@Rosco: I suspect there is a lot of malware in that computer so we are bringing out the heavy artillery.
Download ComboFix from Here or Here to your Desktop.
Read first: "How to download and use ComboFix"
If you downloaded ComboFix previously, delete that version and download it again as the tool is frequently updated!
Extra-Note: Please, DO NOT use ComboFix on your own. It is a very powerful tool designed to deal with sophisticated infections and if something goes wrong or you use it incorrectly, you could possibly lose the use of your computer. It is ONLY meant to be used under the direct supervision of a malware removal specialist. Please read Combofix's Disclaimer
@Rosco: I suspect there is a lot of malware in that computer so we are bringing out the heavy artillery.
Download ComboFix from Here or Here to your Desktop.
Read first: "How to download and use ComboFix"
If you downloaded ComboFix previously, delete that version and download it again as the tool is frequently updated!
- Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
- Double click combofix.exe and follow the prompts.
- When finished, it shall produce a log for you. Post that log and a HiJackthis log in your next reply
- Be sure to re-enable your anti-virus and other security programs, after ComboFix finished.
Extra-Note: Please, DO NOT use ComboFix on your own. It is a very powerful tool designed to deal with sophisticated infections and if something goes wrong or you use it incorrectly, you could possibly lose the use of your computer. It is ONLY meant to be used under the direct supervision of a malware removal specialist. Please read Combofix's Disclaimer