Explorer.exe CRASHES INSTANTLY =( [F]

[techpro5238]

Re: Explorer.exe CRASHES INSTANTLY =( [P]

Step1 | ComboFix CFScript

1. Please open Notepad

• Click Start, then Run
• Type "notepad.exe" in the Run Box.

2. Now copy/paste the entire content of the codebox below into the Notepad window:

KillAll::

Look::
C:\Documents and Settings\Owner\Application Data\ijjigame

File::
C:\WINDOWS\imsins.BAK
C:\Program Files\Patcher.log
C:\Program Files\Patcher.dat
C:\Program Files\tnkrxgnb.$$$
C:\Program Files\Patcher.info
C:\Program Files\exizcmih.$$$
C:\Program Files\eawkrejd.$$$
C:\Program Files\OdinMS20080416154221.dmp
C:\Program Files\OdinMS20080416.LOG
C:\Program Files\OdinMS20080416154053.dmp
C:\Program Files\OdinMS20080410.LOG
C:\Program Files\OdinMS20080410154815.dmp
C:\Program Files\Version.info
C:\WINDOWS\system32\2508530E9B.dll
C:\WINDOWS\system32\ps2.exe
C:\WINDOWS\system32\dfcotxca.dll
c:\docume~1\owner\applic~1\chinup~1\01 1 drive.exe
C:\WINDOWS\system32\jwugkmxs.dll
C:\WINDOWS\Tasks\ErrorSmart Scheduled Scan.job
C:\WINDOWS\Tasks\AE74CCC291AB7D8A.job

Folder::
C:\Documents and Settings\Owner\Application Data\??sks
C:\Program Files\Common Files\SpyGuardPro
C:\Program Files\ErrorSmart
C:\VundoFix Backups

Registry::
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Wznjihhn"=-
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"PS2"=-
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run-disabled]
"Salestart"=-
"ugcw"=-

3. Then in the text file go to FILE => SAVE AS and in the dropdown box select SAVE AS TYPE to ALL FILES

4. Save the above as CFScript.txt

5. Then drag the CFScript.txt into ComboFix.exe as depicted in the animation below. This will start ComboFix again.

5. After reboot, (in case it asks to reboot), please post the following reports/logs into your next reply

Step2 | Hijackthis Entries

Please re-open HiJackThis and scan. Check the boxes next to all the entries listed below (if they exist).

O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKCU\..\Run: [Wznjihhn] "C:\Documents and Settings\Owner\Application Data\??sks\m?config.exe"
O20 - AppInit_DLLs: dfcotxca.dll jwugkmxs.dll

Now close all windows other than HiJackThis, then click Fix Checked.

Logs Required In Next Post
-------------------------------

ComboFix CFScript Log
New Hijackthis Log

 

[wootwoot]

Re: Explorer.exe CRASHES INSTANTLY =( [P]

The only file that I found was O20 - AppInit...
log.txt

Logfile of HijackThis v1.99.1
Scan saved at 4:53:42 PM, on 7/2/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\system32\wscntfy.exe
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\System32\hphmon05.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\VTTimer.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe
C:\Program Files\QuickTime\QTTask.exe
C:\WINDOWS\ALCXMNTR.EXE
C:\Program Files\Common Files\Real\Update_OB\rnathchk.exe
C:\Program Files\Updates from HP\137903\Program\BackWeb-137903.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Advertising Your Business with Yahoo! Search Marketing
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = myAOL | HP
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = MSN.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Live Search
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = Advertising Your Business with Yahoo! Search Marketing
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Live Search
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = myAOL | HP
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O3 - Toolbar: HP view - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - c:\Program Files\HP\Digital Imaging\bin\hpdtlk02.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\yt.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HPHUPD05] c:\Program Files\HP\{45B6180B-DCAB-4093-8EE8-6164457517F0}\hphupd05.exe
O4 - HKLM\..\Run: [HPHmon05] C:\WINDOWS\System32\hphmon05.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - Startup: IMStart.lnk = C:\Program Files\InterMute\IMStart.exe
O4 - Global Startup: Updates from HP.lnk = C:\Program Files\Updates from HP\137903\Program\BackWeb-137903.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx2.hotmail.com/mail/w2/resources/MSNPUpld.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{6BA449D0-B0D7-4D7A-AFE7-E2A25C1CB0C2}: NameServer = 209.67.222.222,208.67.220.220
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\WINDOW~4\MESSEN~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\WINDOW~4\MESSEN~1\MSGRAP~1.DLL
O20 - AppInit_DLLs: dfcotxca.dll jwugkmxs.dll
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

 

[techpro5238]

Re: Explorer.exe CRASHES INSTANTLY =( [P]

Step1 | Kasperky WebScanner

Please do an online scan with Kaspersky WebScanner

Click on Accept

You will be promted to install an ActiveX component from Kaspersky, Click Yes.

• The program will launch and then begin downloading the latest definition files:
• Once the files have been downloaded click on NEXT
  
• Now click on Scan Settings
• In the scan settings make that the following are selected:
  • Scan using the following Anti-Virus database:
  • Extended (if available otherwise Standard)
  • Scan Options:
  • Scan Archives
    Scan Mail Bases
• Click OK
• Now under select a target to scan:
  • Select My Computer
• This will program will start and scan your system.
• The scan will take a while so be patient and let it run.
• Once the scan is complete it will display if your system has been infected.
  • Now click on the Save as Text button:
• Save the file to your desktop.
• Copy and paste that information in your next post.

Step2 | MBAM Scanner

Please download Malwarebytes' Anti-Malware from Here or Here

Double Click mbam-setup.exe to install the application.

• Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
• If an update is found, it will download and install the latest version.
• Once the program has loaded, select "Perform Quick Scan", then click Scan.
• The scan may take some time to finish,so please be patient.
• When the scan is complete, click OK, then Show Results to view the results.
• Make sure that everything is checked, and click Remove Selected.
• When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
• The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
• Copy&Paste the entire report in your next reply.

Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediately.

Logs Required In Next Post
-------------------------------

Kasperky WebScanner Log
MBAM Scanner Log

 

[wootwoot]

Re: Explorer.exe CRASHES INSTANTLY =( [P]

For some reason, Kasperky thinks that I don't have the latest Java platform, but I DO >.> and I can't find any more updates. Won't let it run =(. Should I do step 2 then?

 

[techpro5238]

Re: Explorer.exe CRASHES INSTANTLY =( [P]

Do this and then try again.

Your Java is out of date. Older versions have vulnerabilities that malicious sites can use to infect your system. Please follow these steps to remove older version Java components and update:

• Download the latest version of Java Runtime Environment (JRE) 6 Update 6 and save it to your desktop.
• Scroll down to where it says "Java Runtime Environment (JRE) 6 Update 6...allows end-users to run Java applications".
• Click the "Download" button to the right.
• Read the License Agreement and then check the box that says: "Accept License Agreement". The page will refresh.
• Click on the link to download Windows Offline Installation and save the file to your desktop.
• Close any programs you may have running - especially your web browser.
• Go to Start > Settings > Control Panel, double-click on Add/Remove Programs and remove all older versions of Java.
• Check (highlight) any item with Java Runtime Environment (JRE or J2SE) in the name.
• Click the Remove or Change/Remove button.
• Repeat as many times as necessary to remove each Java versions.
• Reboot your computer once all Java components are removed.
• Then from your desktop double-click on jre-6u6-windows-i586-p.exe to install the newest version.

 

[wootwoot]

Re: Explorer.exe CRASHES INSTANTLY =( [P]

Kaspersky works but I left it running for like 5 hours and it was 27% done =.=...is it ok if I use MBAM scanner first then get the Kaspersky log after?

 

[techpro5238]

Re: Explorer.exe CRASHES INSTANTLY =( [P]

Please let the scan run as long as it needs. Let it run overnight if you have to. Then, only then, should you run MBAM.

 

[wootwoot]

Re: Explorer.exe CRASHES INSTANTLY =( [P]

Hey I really can't find the time to finish the Kaspersky scan (being an ex-hardcore gamer addict, the mom-and-pop don't trust me on the comp) so I think I will just reformat my computer =). It's been running great so far, but THANK YOU FOR ALL YOUR HELP =D.

 

[KSoD]

Re: Explorer.exe CRASHES INSTANTLY =( [P]

Issue Resolved. Topic closed and moved.