Browser hijack

[kb-resq]

My computer has been infected by an IE hijacker of some type. I can't get rid of Home Search Assistent, Search Extender, and Shopping Wizard. When I open IE, my homepage is always reset to "about :blank" and I always get pop ups from "Only the Best". Also IE frequently generates an error and shuts down. I ran ad-aware and it didn't get rid of the problem. I have also run spybot, updated my Norton antivirus definitions and ran a full system scan and it didn't pick anything up. I've rebooted to safe mode and then deleted contents of all temp folders, and cleaned out the recycle bin. Then I reran Adaware, spybot, and the antivurus scan while still in safe mode. I then rebooted and ran the free on-line scan from bitdefender. Here is what it couldn't clean:

E:\WINDOWS\apilf.dll: infected with Trojan.Clicker.Fet.A
E:\WINDOWS\apilf.dll: disinfection failed
E:\WINDOWS\apirn.dll: infected with Trojan.Clicker.Fet.A
E:\WINDOWS\apirn.dll: disinfection failed
E:\WINDOWS\appua32.dll: infected with Trojan.Clicker.Fet.A
E:\WINDOWS\appua32.dll: disinfection failed
E:\WINDOWS\d3tl32.dll: infected with Trojan.Clicker.Fet.A
E:\WINDOWS\d3tl32.dll: disinfection failed
E:\WINDOWS\Downloaded Program Files\YSBactivex.dll: infected with Trojan.Downloader.IstBar.GP
E:\WINDOWS\Downloaded Program Files\YSBactivex.dll: disinfection failed
E:\WINDOWS\msaz32.dll: infected with Trojan.Clicker.Fet.A
E:\WINDOWS\msaz32.dll: disinfection failed
E:\WINDOWS\msxmidi.exe: infected with Trojan.Downloader.Fet.S
E:\WINDOWS\msxmidi.exe: disinfection failed
E:\WINDOWS\system32\adddm32.dll: infected with Trojan.Clicker.Fet.A
E:\WINDOWS\system32\adddm32.dll: disinfection failed
E:\WINDOWS\system32\apijj.dll: infected with Trojan.Clicker.Fet.A
E:\WINDOWS\system32\apijj.dll: disinfection failed
E:\WINDOWS\system32\javaab32.dll: infected with Trojan.Clicker.Fet.A
E:\WINDOWS\system32\javaab32.dll: disinfection failed
E:\WINDOWS\system32\msxf32.dll: infected with Trojan.Clicker.Fet.A
E:\WINDOWS\system32\msxf32.dll: disinfection failed

Next I tried running the "hijackthis", and my Norton kept detecting a virus and posted this message:
Object Name: E:\HJT\hijackthis.log
Virus name: MHTLMRedir.Exploit
Action Taken: The file was deleted automatically
This would delete the hijackthis.log
I disabled Norton Auto Protect, then captured this HJT.log:

Logfile of HijackThis v1.99.0
Scan saved at 7:31:36 AM, on 1/4/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
E:\WINDOWS\System32\smss.exe
E:\WINDOWS\system32\winlogon.exe
E:\WINDOWS\system32\services.exe
E:\WINDOWS\system32\lsass.exe
E:\WINDOWS\system32\svchost.exe
E:\WINDOWS\System32\svchost.exe
E:\WINDOWS\system32\LEXBCES.EXE
E:\WINDOWS\system32\spoolsv.exe
E:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
E:\WINDOWS\system32\LEXPPS.EXE
E:\PROGRA~1\NORTON~1\NORTON~2\GHOSTS~2.EXE
E:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
E:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
E:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
E:\WINDOWS\System32\svchost.exe
E:\PROGRA~1\VCOM\SYSTEM~1\MXTask.exe
E:\WINDOWS\system32\apijq.exe
E:\PROGRA~1\VCOM\SYSTEM~1\mxtask.exe
E:\WINDOWS\Explorer.EXE
E:\Program Files\Common Files\Symantec Shared\ccApp.exe
E:\Program Files\Norton SystemWorks\Norton Ghost\GhostStartTrayApp.exe
E:\Program Files\Thomson\Lyra Jukebox\LyraHDTrayApp\LYRAHD2TrayApp.exe
E:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
E:\WINDOWS\system32\apihh.exe
E:\Program Files\iTunes\iTunesHelper.exe
E:\Program Files\QuickTime\qttask.exe
E:\Program Files\Messenger\msmsgs.exe
E:\WINDOWS\System32\ctfmon.exe
E:\Program Files\iPod\bin\iPodService.exe
E:\WINDOWS\System32\wuauclt.exe
E:\Program Files\Internet Explorer\iexplore.exe
E:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
E:\Documents and Settings\kyle\Local Settings\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://E:\WINDOWS\osrmh.dll/sp.html#89328
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://E:\WINDOWS\osrmh.dll/sp.html#89328
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://E:\WINDOWS\osrmh.dll/sp.html#89328
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://E:\WINDOWS\osrmh.dll/sp.html#89328
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://E:\WINDOWS\osrmh.dll/sp.html#89328
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://E:\WINDOWS\osrmh.dll/sp.html#89328
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http://proxy/:8080
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - E:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {2CE963D1-FD1B-D1F3-A21C-F800645351B3} - E:\WINDOWS\system32\adddm32.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - E:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - E:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - E:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [ccApp] "E:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "E:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [GhostStartTrayApp] E:\Program Files\Norton SystemWorks\Norton Ghost\GhostStartTrayApp.exe
O4 - HKLM\..\Run: [LyraHD2TrayApp] "E:\Program Files\Thomson\Lyra Jukebox\LyraHDTrayApp\LYRAHD2TrayApp.exe"
O4 - HKLM\..\Run: [AdaptecDirectCD] E:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
O4 - HKLM\..\Run: [SSC_UserPrompt] E:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [apihh.exe] E:\WINDOWS\system32\apihh.exe
O4 - HKLM\..\Run: [iTunesHelper] E:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [QuickTime Task] "E:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [EnigmaPopupStop] F:\Kyle's Stuff\downloads\popupstopper\EnigmaPopupStop.exe
O4 - HKCU\..\Run: [MSMSGS] "E:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] E:\WINDOWS\System32\ctfmon.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = E:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://E:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - E:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - E:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - E:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - E:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - E:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - E:\Program Files\Messenger\MSMSGS.EXE
O15 - Trusted Zone: *.awmdabest.com
O15 - Trusted Zone: *.frame.crazywinnings.com
O15 - Trusted Zone: *.awmdabest.com (HKLM)
O15 - Trusted Zone: *.frame.crazywinnings.com (HKLM)
O15 - Trusted IP range: 206.161.125.149
O15 - Trusted IP range: (HKLM)
O16 - DPF: Yahoo! Poker - http://download.games.yahoo.com/games/clients/y/pt2_x.cab
O16 - DPF: Yahoo! Word Racer - http://download.games.yahoo.com/games/clients/y/wt1_x.cab
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://support2.charter.com/sdccommon/download/tgctlcm.cab
O16 - DPF: {11111111-1111-1111-1111-222222222222} - ms-its:mhtml:file://Cne.MHT!http://www.t058.com//inst//x.chm::/open.exe
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by1fd.bay1.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.c...ls/en/x86/client/wuweb_site.cab?1103814038540
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
O16 - DPF: {80DD2229-B8E4-4C77-B72F-F22972D723EA} (AvxScanOnline Control) - http://www.bitdefender.com/scan/Msie/bitdefender.cab
O16 - DPF: {CA034DCC-A580-4333-B52F-15F98C42E04C} (Downloader Class) - http://www.stopzilla.com/_download/Auto_Installer/dwnldr.cab
O16 - DPF: {FA3662C3-B8E8-11D6-A667-0010B556D978} (IWinAmpActiveX Class) - http://cdn.digitalcity.com/_media/dalaillama/ampx.cab
O23 - Service: Symantec Event Manager - Symantec Corporation - E:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service - Symantec Corporation - E:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: GhostStartService - Symantec Corporation - E:\PROGRA~1\NORTON~1\NORTON~2\GHOSTS~2.EXE
O23 - Service: iPod Service - Apple Computer, Inc. - E:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LexBce Server - Lexmark International, Inc. - E:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Norton AntiVirus Auto Protect Service - Symantec Corporation - E:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Unerase Protection - Symantec Corporation - E:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
O23 - Service: ScriptBlocking Service - Symantec Corporation - E:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Speed Disk service - Symantec Corporation - E:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
O23 - Service: SymWMI Service - Symantec Corporation - E:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: SystemSuite Task Manager - V Communications, Inc. - E:\PROGRA~1\VCOM\SYSTEM~1\MXTask.exe
O23 - Service: Remote Procedure Call (RPC) Helper - Unknown - E:\WINDOWS\system32\apijq.exe


If anyone could help me out with this "Nasty" thats infected my computer and walk me through the steps I would really appreciate it.

 

[kb-resq]

Was it something I said?

I resolved this problem already by using Microsoft's Antispyware Beta program. http://www.microsoft.com/athome/security/spyware/software/default.mspx

 

[southernlady]

I just hadn't gotten to you. I work from the oldest posted. But I'm glad you got it fixed. SoI can close this one? Liz

 

[kb-resq]

I understand that it must take sometime to analyze those log files. Those logs can be rather long. Yes you can close this thread. Have you tried Microsoft's Antispyware Beta Program? They did a nice job with it, and it'll probably help with most IE hijack troubles.