BIOS will not detect CD-RW drive

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Bowdie4th

Solid State Member
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13
Bios now detects drive, but Windows not at all. Here is the first have of the main.txt file from Deckard's System Scan. Rest to follow.

Deckard's System Scanner v20071014.68
Run by June Novio on 2008-06-09 18:15:18
Computer is in Normal Mode.
--------------------------------------------------------------

-- System Restore -------------------------------------------------------

Successfully created a Deckard's System Scanner Restore Point.

-- Last 5 Restore Point(s) --
35: 2008-06-09 22:15:24 UTC - RP275 - Deckard's System Scanner Restore Point
34: 2008-06-08 22:44:32 UTC - RP274 - System Checkpoint
33: 2008-06-07 18:39:35 UTC - RP273 - System Checkpoint
32: 2006-01-05 12:32:17 UTC - RP272 - Removed LiveUpdate Notice (Symantec Corporation)
31: 2006-01-05 05:17:59 UTC - RP271 - System Checkpoint

-- First Restore Point --
1: 2008-05-23 17:50:20 UTC - RP241 - System Checkpoint

Backed up registry hives.
Performed disk cleanup.


-- HijackThis Clone -----------------------------------


Emulating logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2008-06-09 18:17:14
Platform: Windows XP Service Pack 3 (5.01.2600)
MSIE: Internet Explorer (7.00.6000.16640)
Boot mode: Normal

Running processes:
C:\WINDOWS\SYSTEM32\smss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\SYSTEM32\services.exe
C:\WINDOWS\SYSTEM32\lsass.exe
C:\WINDOWS\SYSTEM32\svchost.exe
C:\WINDOWS\SYSTEM32\svchost.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\SYSTEM32\spoolsv.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\WINDOWS\SYSTEM32\dla\tfswctrl.exe
C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mmtask.exe
C:\Program Files\HP\HP Software Update\hpwuSchd.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Common Files\Symantec Shared\CCAPP.EXE
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\WINDOWS\SYSTEM32\hkcmd.exe
C:\WINDOWS\SYSTEM32\igfxpers.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\WINDOWS\SYSTEM32\ctfmon.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPROXY.EXE
C:\Program Files\Common Files\Symantec Shared\CCSETMGR.EXE
C:\Program Files\Norton Internet Security\Norton AntiVirus\NAVAPSVC.EXE
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\SYSTEM32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Symantec Shared\CCEVTMGR.EXE
C:\WINDOWS\SYSTEM32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\Documents and Settings\June Novio\Desktop\dss.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = Google
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = MSN.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Live Search
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Live Search
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell4me.com/myway
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\SYSTEM32\dla\tfswshx.dll
O2 - BHO: Norton Internet Security 2006 - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NAVSHEXT.DLL
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: Norton Internet Security 2006 - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NAVSHEXT.DLL
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [updateMgr] C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe AcRdB7_1_0
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (file missing)
O9 - Extra button: MUSICMATCH MX Web Player - {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html (file missing)
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\network diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\network diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - https://activatemyfios.verizon.net/sdcCommon/download/tgctlcm.cab
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase9563.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1177952293609
O16 - DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} () - http://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab
O16 - DPF: {B020B534-4AA2-4B99-BD6D-5F6EE286DF5C} (Symantec Download Bridge) - https://a248.e.akamai.net/f/248/546...img/operations/symbizpr/xcontrol/SymDlBrg.cab
O16 - DPF: {E8F628B5-259A-4734-97EE-BA914D7BE941} (Driver Agent ActiveX Control) - http://driveragent.com/files/driveragent.cab
O18 - Protocol: cetihpz - {CF184AD3-CDCB-4168-A3F7-8E447D129300} - C:\Program Files\HP\hpcoretech\comp\hpuiprot.dll
O18 - Protocol: ms-itss - {0A9007C0-4076-11D3-8789-0000F8105754} - C:\Program Files\Common Files\Microsoft Shared\Information Retrieval\msitss.dll
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCEVTMGR.EXE
O23 - Service: Symantec Internet Security Password Validation (ccISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\CCPWDSVC.EXE
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPROXY.EXE
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCSETMGR.EXE
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Norton Internet Security\COMHOST.EXE
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_0.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\NAVAPSVC.EXE
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\SYSTEM32\HPZipm12.exe
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - Unknown owner - C:\Program Files\Dell
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

--
End of file - 11138 bytes
 
2nd half of the main.txt file from DSS:


-- File Associations -------------------------------------------------------

.cpl - cplfile - shell\cplopen\command - rundll32.exe shell32.dll,Control_RunDLL "%1",%*
.cpl - cplfile - shell\runas\command - rundll32.exe shell32.dll,Control_RunDLLAsUser "%1",%*


-- Drivers: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled ---------------

R2 ASCTRM - c:\windows\system32\drivers\asctrm.sys <Not Verified; Windows (R) 2000 DDK provider; Windows (R) 2000 DDK driver>
R3 DSproct - c:\program files\dellsupport\gtaction\triggers\dsproct.sys <Not Verified; Gteko Ltd.; processt>

S3 aeaudio - c:\windows\system32\drivers\aeaudio.sys (file missing)
S3 iAimTV2 - c:\windows\system32\drivers\watv03nt.sys (file missing)
S3 TVICHW32 - c:\windows\system32\drivers\tvichw32.sys <Not Verified; EnTech Taiwan; TVicHW32 Generic Device Driver for Windows 95/98/ME/NT/2000/2003/XP/XP64>
S3 wanatw (WAN Miniport (ATW)) - c:\windows\system32\drivers\wanatw4.sys (file missing)


-- Services: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled --------------

R2 sprtsvc_dellsupportcenter (SupportSoft Sprocket Service (dellsupportcenter)) - c:\program files\dell support center\bin\sprtsvc.exe /service /p dellsupportcenter


-- Device Manager: Disabled -------------------------------------

No disabled devices found.


-- Scheduled Tasks -------------------------------------------------

2008-05-30 20:55:32 558 --a------ C:\WINDOWS\Tasks\Norton AntiVirus - Run Full System Scan - June Novio.job


-- Files created between 2008-05-09 and 2008-06-09 ----------------

2008-06-08 21:23:50 0 d-------- C:\WINDOWS\system32\NtmsData
2008-06-05 07:50:41 0 d-------- C:\bios_info_tool
2008-06-04 21:10:09 0 d-------- C:\Program Files\RegScrubXP
2008-06-04 08:12:03 23600 --a------ C:\WINDOWS\system32\drivers\TVICHW32.SYS <Not Verified; EnTech Taiwan; TVicHW32 Generic Device Driver for Windows 95/98/ME/NT/2000/2003/XP/XP64>
2008-06-03 22:26:02 0 d-------- C:\Documents and Settings\All Users\Application Data\Adobe
2008-06-03 22:01:24 0 d-------- C:\Program Files\Windows Media Connect 2
2008-06-03 21:59:43 0 d-------- C:\WINDOWS\system32\drivers\UMDF
2008-06-03 19:39:30 0 d-------- C:\CDfix
2008-06-03 15:35:00 0 d-------- C:\infinst_autol
2008-05-30 12:51:15 0 d-------- C:\WINDOWS\VirtualEar
2008-05-30 12:51:14 65536 --a------ C:\WINDOWS\system32\Audio3d.dll <Not Verified; Sensaura Ltd; Sensaura>
2008-05-30 12:51:13 49152 --a------ C:\WINDOWS\system32\DSndUp.exe <Not Verified; Analog Devices Inc.; adi DSndUp>
2008-05-30 12:51:13 45056 --a------ C:\WINDOWS\system32\CleanUp.exe <Not Verified; adi; adi CleanUp>
2008-05-30 12:51:13 0 d-------- C:\Program Files\Analog Devices
2008-05-29 21:02:05 73216 --a------ C:\WINDOWS\ST6UNST.EXE <Not Verified; Microsoft Corporation; Microsoft® Visual Basic for Windows>
2008-05-29 18:52:47 0 d------c- C:\WINDOWS\system32\DRVSTORE
2008-05-29 18:52:46 53248 --a------ C:\WINDOWS\system32\CSVer.dll <Not Verified; Windows XP Bundled build C-Centric Single User; Windows XP Bundled build C-Centric Single User CSVer>
2008-05-29 18:52:14 0 d-------- C:\Intel
2008-05-29 15:20:09 0 d-------- C:\Documents and Settings\All Users\Application Data\PC Drivers HeadQuarters
2008-05-26 21:45:05 143872 --a------ C:\WINDOWS\system32\unzip32.dll <Not Verified; Info-ZIP; Info-ZIP's UnZip Windows DLL>
2008-05-25 09:39:42 0 d-------- C:\Program Files\Microsoft Silverlight
2008-05-25 09:39:08 0 d-------- C:\temp
2008-05-24 15:10:01 0 d-------- C:\Documents and Settings\June Novio\Application Data\Auslogics
2008-05-24 13:03:38 0 d-------- C:\WINDOWS\system32\LogFiles
2008-05-24 12:49:03 0 d-------- C:\WINDOWS\Prefetch
2008-05-24 12:33:26 0 d-------- C:\WINDOWS\system32\scripting
2008-05-24 12:33:24 0 d-------- C:\WINDOWS\l2schemas
2008-05-24 12:33:23 0 d-------- C:\WINDOWS\system32\en
2008-05-23 12:13:51 0 d-------- C:\Program Files\Windows Live Safety Center
2008-05-23 10:05:13 0 d-------- C:\WINDOWS\pss
2008-05-22 11:32:27 0 d-------- C:\WINDOWS\system32\Dell
2008-05-21 20:23:59 0 d-------- C:\AOL Saved PFC
2008-05-21 11:28:46 0 d-------- C:\Program Files\Lavasoft
2008-05-21 11:28:44 0 d-------- C:\Documents and Settings\All Users\Application Data\Lavasoft
2008-05-21 11:27:55 0 d-------- C:\Program Files\Common Files\Wise Installation Wizard
2008-05-21 09:26:28 0 d-------- C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
2008-05-21 08:48:18 0 d-a------ C:\Documents and Settings\All Users\Application Data\TEMP
2008-05-21 08:48:03 118784 --a------ C:\WINDOWS\system32\MSSTDFMT.DLL <Not Verified; Microsoft Corporation; MSSTDFMT Object Library>
2008-05-21 08:48:01 0 d-------- C:\Program Files\SpywareBlaster


-- Find3M Report ---------------------------------

2008-06-09 14:14:34 0 d-------- C:\Program Files\Common Files\Symantec Shared
2008-06-04 08:10:29 0 d--h----- C:\Program Files\InstallShield Installation Information
2008-06-03 22:28:59 0 d-------- C:\Documents and Settings\June Novio\Application Data\AdobeUM
2008-06-03 22:21:20 0 d-------- C:\Documents and Settings\June Novio\Application Data\Adobe
2008-06-03 19:48:31 0 d-------- C:\Program Files\Verizon
2008-06-02 16:10:50 0 d-------- C:\Program Files\Intel
2008-06-02 11:18:32 0 d-------- C:\Program Files\Norton Internet Security
2008-05-30 18:31:31 0 d-------- C:\Program Files\Symantec
2008-05-26 21:43:42 29696 --a------ C:\WINDOWS\system32\VB5StKit.dll <Not Verified; Microsoft Corporation; Microsoft® Visual Basic for Windows>
2008-05-26 21:43:41 71680 --a------ C:\WINDOWS\ST5UNST.EXE <Not Verified; Microsoft Corporation; Microsoft® Visual Basic for Windows>
2008-05-26 18:08:31 0 d-------- C:\Program Files\Common Files\InstallShield
2008-05-24 12:34:17 0 d-------- C:\Program Files\Messenger
2008-05-24 12:33:22 0 d-------- C:\Program Files\Movie Maker
2008-05-24 12:28:58 0 d-------- C:\Program Files\Windows NT
2008-05-23 14:01:17 0 d-------- C:\Program Files\Common Files\PestPatrol
2008-05-23 14:01:10 0 d-------- C:\Program Files\Common Files\Command Software
2008-05-21 21:39:31 0 d-------- C:\Program Files\Common Files
2008-05-21 20:24:45 0 d-------- C:\Program Files\Common Files\AOL
2008-03-12 09:09:50 180224 --a------ C:\WINDOWS\system32\Ncs2Setp.dll <Not Verified; Intel(R) Corporation; Intel(R) Network Configuration Services>


-- Registry Dump -------------------------------------

*Note* empty entries & legit default entries are not shown


[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{549B5CA7-4A86-11D7-A4DF-000874180BB3}]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SunJavaUpdateSched"="C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe" [11/19/2003 06:48 PM]
"IntelMeM"="C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe" [09/03/2003 09:12 PM]
"PCMService"="C:\Program Files\Dell\Media Experience\PCMService.exe" [04/11/2004 09:15 PM]
"dla"="C:\WINDOWS\system32\dla\tfswctrl.exe" [03/15/2004 02:04 AM]
"UpdateManager"="C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" [08/19/2003 02:01 AM]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [09/21/2004 12:51 PM]
"mmtask"="c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe" [04/19/2004 03:45 PM]
"HP Software Update"="C:\Program Files\HP\HP Software Update\HPWuSchd.exe" [08/04/2003 07:28 PM]
"HP Component Manager"="C:\Program Files\HP\hpcoretech\hpcmpmgr.exe" [12/22/2003 10:38 AM]
"ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [02/11/2008 05:22 PM]
"dscactivate"="C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe" [11/15/2007 10:24 AM]
"DellSupportCenter"="C:\Program Files\Dell Support Center\bin\sprtcmd.exe" [11/15/2007 10:23 AM]
"igfxtray"="C:\WINDOWS\system32\igfxtray.exe" [09/20/2005 10:35 AM]
"igfxhkcmd"="C:\WINDOWS\system32\hkcmd.exe" [09/20/2005 10:32 AM]
"igfxpers"="C:\WINDOWS\system32\igfxpers.exe" [09/20/2005 10:36 AM]
"SoundMAXPnP"="C:\Program Files\Analog Devices\Core\smax4pnp.exe" [10/14/2004 02:42 PM]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [04/13/2008 08:12 PM]
"DellSupport"="C:\Program Files\DellSupport\DSAgnt.exe" [03/15/2007 12:09 PM]
"DellSupportCenter"="C:\Program Files\Dell Support Center\bin\sprtcmd.exe" [11/15/2007 10:23 AM]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [04/13/2008 08:12 PM]
"updateMgr"="C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" [03/30/2006 04:45 PM]

C:\Documents and Settings\June Novio\Start Menu\Programs\Startup\
DESKTOP.INI [9/3/2002 10:00:00 AM]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [4/23/2008 3:38:16 AM]
DESKTOP.INI [9/3/2002 10:00:00 AM]
HP Digital Imaging Monitor.lnk - C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe [9/16/2003 7:19:24 AM]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\dimsntfy]
C:\WINDOWS\System32\dimsntfy.dll

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\aawservice]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\vds]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{533C5B84-EC70-11D2-9505-00C04F79DEAF}]
@="Volume shadow copy"

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
eapsvcs eaphost
dot3svc dot3svc

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Svchost - NetSvcs
napagent
hkmsvc


[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{028e9d24-31a4-11dd-b878-0011112a207f}]
AutoRun\command- C:\WINDOWS\system32\RunDLL32.EXE Shell32.DLL,ShellExec_RunDLL Info.exe folder.htt 480 480

*Newly Created Service* - COMHOST

-- Hosts -------------------------------------------

127.0.0.1 www.007guard.com
127.0.0.1 007guard.com
127.0.0.1 008i.com
127.0.0.1 www.008k.com
127.0.0.1 008k.com
127.0.0.1 www.00hq.com
127.0.0.1 00hq.com
127.0.0.1 010402.com
127.0.0.1 Command - Keeping Software Free
127.0.0.1 032439.com

8788 more entries in hosts file.

-- End of Deckard's System Scanner: finished at 2008-06-09 18:20:41 ------
 
1st part of extra.txt from DSS.

Deckard's System Scanner v20071014.68
Extra logfile - please post this as an attachment with your post.
-------------------------------------------------------------------------

-- System Information ----------------------------------------------------

Microsoft Windows XP Home Edition (build 2600) SP 3.0
Architecture: X86; Language: English

CPU 0: Intel(R) Celeron(R) CPU 2.40GHz
Percentage of Memory in Use: 24%
Physical Memory (total/avail): 2045.98 MiB / 1541.54 MiB
Pagefile Memory (total/avail): 2920.65 MiB / 2507.09 MiB
Virtual Memory (total/avail): 2047.88 MiB / 1923.34 MiB

A: is Removable (No Media)
C: is Fixed (NTFS) - 70.95 GiB total, 57.84 GiB free.

\\.\PHYSICALDRIVE0 - ST380011A - 74.5 GiB - 3 partitions
\PARTITION0 - Unknown - 47.03 MiB
\PARTITION1 (bootable) - Installable File System - 70.95 GiB - C:
\PARTITION2 - Unknown - 3.5 GiB



-- Security Center ----------------------------------------------------

AUOptions is scheduled to auto-install.


-- Environment Variables -----------------------------------------------

ALLUSERSPROFILE=C:\Documents and Settings\All Users
APPDATA=C:\Documents and Settings\June Novio\Application Data
CLIENTNAME=Console
CommonProgramFiles=C:\Program Files\Common Files
COMPUTERNAME=DDWB2Q51
ComSpec=C:\WINDOWS\system32\cmd.exe
FP_NO_HOST_CHECK=NO
HOMEDRIVE=C:
HOMEPATH=\Documents and Settings\June Novio
LOGONSERVER=\\DDWB2Q51
NUMBER_OF_PROCESSORS=1
OS=Windows_NT
Path=C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\Program Files\Intel\DMIX
PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH
PROCESSOR_ARCHITECTURE=x86
PROCESSOR_IDENTIFIER=x86 Family 15 Model 3 Stepping 4, GenuineIntel
PROCESSOR_LEVEL=15
PROCESSOR_REVISION=0304
ProgramFiles=C:\Program Files
PROMPT=$P$G
SESSIONNAME=Console
SystemDrive=C:
SystemRoot=C:\WINDOWS
TEMP=C:\DOCUME~1\JUNENO~1\LOCALS~1\Temp
TMP=C:\DOCUME~1\JUNENO~1\LOCALS~1\Temp
USERDOMAIN=DDWB2Q51
USERNAME=June Novio
USERPROFILE=C:\Documents and Settings\June Novio
windir=C:\WINDOWS


-- User Profiles ----------------------------------------------------

June Novio (admin)


-- Add/Remove Programs ----------------------------------------

--> C:\WINDOWS\IsUninst.exe -fC:\WINDOWS\orun32.isu
--> C:\WINDOWS\System32\\MSIEXEC.EXE /I {09DA4F91-2A09-4232-AB8C-6BC740096DE3} REMOVE=UpdateMgrFeature
--> C:\WINDOWS\System32\\MSIEXEC.EXE /x {1206EF92-2E83-4859-ACCB-2048C3CB7DA6}
--> C:\WINDOWS\System32\\MSIEXEC.EXE /x {9541FED0-327F-4df0-8B96-EF57EF622F19}
--> MsiExec.exe /I{403EF592-953B-4794-BCEF-ECAB835C2095}
--> rundll32.exe setupapi.dll,InstallHinfSection DefaultUninstall 132 C:\WINDOWS\INF\PCHealth.inf
Ad-Aware --> MsiExec.exe /I{DED53B0B-B67C-4244-AE6A-D6FD3C28D1EF}
Adobe Flash Player 9 --> C:\WINDOWS\System32\Macromed\Flash\FlashUtil9b.exe -uninstallDelete
Adobe Flash Player ActiveX --> C:\WINDOWS\system32\Macromed\Flash\uninstall_activeX.exe
Adobe Reader 7.1.0 --> MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A71000000002}
BIOS FINDER 1.5.3 --> C:\WINDOWS\ST5UNST.EXE -n "C:\Program Files\BIOS FINDER\ST5UNST.LOG"
CC_ccProxyExt --> MsiExec.exe /I{2EBF25F1-F8A2-40EA-92BE-931C142A44E2}
ccCommon --> MsiExec.exe /I{1248C09A-BD6B-47F5-BF3F-CD2B700D9FCB}
ccPxyCore --> MsiExec.exe /I{30738666-9805-4926-A78F-91DA33B6C437}
Dell Digital Jukebox Driver --> C:\Program Files\Dell\Digital Jukebox Drivers\DrvUnins.exe /s
Dell Driver Reset Tool --> MsiExec.exe /I{5905F42D-3F5F-4916-ADA6-94A3646AEE76}
Dell Media Experience --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{2637C347-9DAD-11D6-9EA2-00055D0CA761}\setup.exe" -uninstall
Dell Solution Center --> MsiExec.exe /X{11F1920A-56A2-4642-B6E0-3B31A12C9288}
Dell Support Center --> MsiExec.exe /X{E3BFEE55-39E2-4BE0-B966-89FE583822C1}
DellSupport --> MsiExec.exe /X{7EFA5E6F-74F7-4AFB-8AEA-AA790BD3A76D}
DriverAgent by TouchStone Software --> RunDll32.exe advpack.dll,LaunchINFSection driveragent_exe.inf,TVICHW32Remove
HP Image Zone 3.5 --> C:\Program Files\HP\Digital Imaging\uninstall\hpzscr01.exe -datfile hpqscr01.dat
HP PSC & OfficeJet 3.5 --> "C:\Program Files\HP\Digital Imaging\{0FABD3D7-3036-4e78-B29D-58957ADB0A12}\setup\hpzscr01.exe" -datfile hposcr03.dat
HP Software Update --> MsiExec.exe /X{34957B51-9676-41CE-9E52-44AE91B73F1C}
Intel(R) 537EP V9x DF PCI Modem --> rundll32 IntelCci.dll,iSMUninstallation "Intel(R) 537EP V9x DF PCI Modem"
Intel(R) Extreme Graphics 2 Driver --> RUNDLL32.EXE C:\WINDOWS\system32\ialmrem.dll,UninstallW2KIGfx PCI\VEN_8086&DEV_2572
Intel(R) Network Connections 13.0.42.0 --> MsiExec.exe /i{2223FC2F-B862-4F83-BC9E-DDF2DADF2859} ARPREMOVE=1
Internet Explorer Default Page --> MsiExec.exe /I{35BDEFF1-A610-4956-A00D-15453C116395}
Jasc Paint Shop Photo Album --> MsiExec.exe /I{CC000127-5E5D-4A1C-90CB-EEAAAC1E3AC0}
Jasc Paint Shop Pro 8 Dell Edition --> MsiExec.exe /I{81A34902-9D0B-4920-A25C-4CDC5D14B328}
Java 2 Runtime Environment, SE v1.4.2_03 --> MsiExec.exe /I{7148F0A8-6813-11D6-A77B-00B0D0142030}
Learn2 Player (Uninstall Only) --> C:\Program Files\Learn2.com\StRunner\stuninst.exe
LiveUpdate 3.0 (Symantec Corporation) --> "C:\Program Files\Symantec\LiveUpdate\LSETUP.EXE" /U
Memories Disc Creator 2.0 --> MsiExec.exe /X{2E132061-C78A-48D4-A899-1D13B9D189FA}
Microsoft Compression Client Pack 1.0 for Windows XP --> "C:\WINDOWS\$NtUninstallMSCompPackV1$\spuninst\spuninst.exe"
Microsoft Encarta Encyclopedia Standard 2004 --> MsiExec.exe /I{04410044-9149-45C6-A806-F2BF9CFCE762}
Microsoft Money 2004 --> MsiExec.exe /I{1D643CD7-4DD6-11D7-A4E0-000874180BB3}
Microsoft Money 2004 System Pack --> MsiExec.exe /I{8C64E145-54BA-11D6-91B1-00500462BE80}
Microsoft Silverlight --> MsiExec.exe /I{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}
Microsoft User-Mode Driver Framework Feature Pack 1.0 --> "C:\WINDOWS\$NtUninstallWudf01000$\spuninst\spuninst.exe"
Modem Event Monitor --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{7A0EFAFB-AC4B-4B88-8C6B-6731BE88DB68}\setup.exe" -l0x9
Modem Helper --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{7F142D56-3326-11D5-B229-002078017FBF}\setup.exe" -l0x9 ControlPanel
Modem On Hold --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{3F92ABBB-6BBF-11D5-B229-002078017FBF}\setup.exe" -l0x9 ControlPanelAnyText
MSN --> C:\Program Files\MSN\MsnInstaller\msninst.exe /Action:ARP
MSRedist --> MsiExec.exe /I{B7C61755-DB48-4003-948F-3D34DB8EAF69}
MUSICMATCH® Jukebox --> C:\PROGRA~1\MUSICM~1\MUSICM~2\unmatch.exe
NetZeroInstallers --> MsiExec.exe /X{352310C3-E46B-42D3-8F32-54721FDD72D9}
Norton AntiSpam --> MsiExec.exe /I{3B29A786-5803-4E9E-9B58-3014A5B4E519}
Norton AntiSpam --> MsiExec.exe /I{5677563D-0CB1-485F-9E18-C5025306BB3F}
Norton AntiVirus 2006 --> MsiExec.exe /X{C6F5B6CF-609C-428E-876F-CA83176C021B}
Norton Internet Security --> MsiExec.exe /I{12E2B9E9-05B1-407d-B0FD-B5F350535125}
Norton Internet Security --> MsiExec.exe /I{48185814-A224-447a-81DA-71BD20580E1B}
Norton Internet Security --> MsiExec.exe /I{A93C9E60-29B6-49da-BA21-F70AC6AADE20}
Norton Internet Security --> MsiExec.exe /I{E3EFA461-EB83-4C3B-9C47-2C1D58A01555}
Norton Internet Security --> MsiExec.exe /I{E5EE9939-259F-4DE2-8023-5C49E16A4F43}
Norton Internet Security 2006 (Symantec Corporation) --> "C:\Program Files\Common Files\Symantec Shared\SymSetup\{A93C9E60-29B6-49da-BA21-F70AC6AADE20}.exe" /X
Norton Protection Center --> MsiExec.exe /I{82A5BF38-8461-4A5C-B2C9-24F5256D92A6}
Norton WMI Update --> MsiExec.exe /X{1526D87C-A955-4FAB-BF18-697BA457E352}
Norton WMI Update --> MsiExec.exe /X{E85FA9A1-C241-4698-893B-DD99509B8DB0}
Norton WMI Update --> MsiExec.exe /X{F64306A5-4C32-41bb-B153-53986527FAB4}
QuickTime --> C:\WINDOWS\unvise32qt.exe C:\WINDOWS\System32\QuickTime\Uninstall.log
RealPlayer Basic --> C:\Program Files\Common Files\Real\Update\\rnuninst.exe RealNetworks|RealPlayer|6.0
RegScrubXP 3.25 --> "C:\Program Files\RegScrubXP\unins000.exe"
Security Update for CAPICOM (KB931906) --> MsiExec.exe /I{0EFDF2F9-836D-4EB7-A32D-038BD3F1FB2A}
Security Update for CAPICOM (KB931906) --> MsiExec.exe /X{0EFDF2F9-836D-4EB7-A32D-038BD3F1FB2A}
Security Update for Step By Step Interactive Training (KB898458) --> "C:\WINDOWS\$NtUninstallKB898458$\spuninst\spuninst.exe"
Security Update for Step By Step Interactive Training (KB923723) --> "C:\WINDOWS\$NtUninstallKB923723$\spuninst\spuninst.exe"
Shockwave --> C:\WINDOWS\SYSTEM32\Macromed\SHOCKW~1\UNWISE.EXE C:\WINDOWS\SYSTEM32\Macromed\SHOCKW~1\Install.log
Sonic DLA --> MsiExec.exe /I{1206EF92-2E83-4859-ACCB-2048C3CB7DA6}
Sonic RecordNow! --> MsiExec.exe /I{9541FED0-327F-4DF0-8B96-EF57EF622F19}
Sonic Update Manager --> MsiExec.exe /I{09DA4F91-2A09-4232-AB8C-6BC740096DE3}
SoundMAX --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\10\00\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{F0A37341-D692-11D4-A984-009027EC0A9C}\SETUP.exe" -l0x9 -removeonly
SPBBC --> MsiExec.exe /I{77772678-817F-4401-9301-ED1D01A8DA56}
Spybot - Search & Destroy --> "C:\Program Files\Spybot - Search & Destroy\unins000.exe"
SpywareBlaster 4.0 --> "C:\Program Files\SpywareBlaster\unins000.exe"
Verizon PC Security Checkup --> C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\8\INTEL3~1\IDriver.exe /M{D8C9328A-3587-439F-9458-226158211972}
Viewpoint Media Player --> C:\Program Files\Viewpoint\Viewpoint Experience Technology\mtsAxInstaller.exe /u
Windows Live OneCare safety scanner --> RunDll32.exe "C:\Program Files\Windows Live Safety Center\wlscCore.dll",UninstallFunction WLSC_SCANNER_PRODUCT
Windows Media Format 11 runtime --> "C:\WINDOWS\$NtUninstallWMFDist11$\spuninst\spuninst.exe"
Windows XP Service Pack 3 --> "C:\WINDOWS\$NtServicePackUninstall$\spuninst\spuninst.exe"
WordPerfect Office 12 --> MsiExec.exe /I{AF19F291-F22F-4798-9662-525305AE9E48}
Yahoo! Toolbar --> C:\PROGRA~1\Yahoo!\Common\unyt.exe
 
2nd part extra.txt from DSS.

-- Application Event Log -------------------------------------------

Event Record #/Type1308 / Error
Event Submitted/Written: 06/09/2008 06:18:04 PM
Event ID/Source: 8 / crypt32
Event Description:
Failed auto update retrieval of third-party root list sequence number from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt> with error: This operation returned because the timeout period expired.

Event Record #/Type1109 / Warning
Event Submitted/Written: 06/08/2008 05:23:16 PM
Event ID/Source: 1524 / Userenv
Event Description:
Windows cannot unload your classes registry file - it is still in use by other applications or services. The file will be unloaded when it is no longer in use.

Event Record #/Type1057 / Warning
Event Submitted/Written: 06/07/2008 06:16:11 PM
Event ID/Source: 1524 / Userenv
Event Description:
Windows cannot unload your classes registry file - it is still in use by other applications or services. The file will be unloaded when it is no longer in use.

Event Record #/Type1007 / Warning
Event Submitted/Written: 06/07/2008 00:53:35 PM
Event ID/Source: 1524 / Userenv
Event Description:
Windows cannot unload your classes registry file - it is still in use by other applications or services. The file will be unloaded when it is no longer in use.

Event Record #/Type435 / Error
Event Submitted/Written: 06/04/2008 08:29:00 PM
Event ID/Source: 490 / ESENT
Event Description:
svchost (1064) An attempt to open the file "C:\WINDOWS\system32\CatRoot2\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\CATDB" for read / write access failed with system error 32 (0x00000020): "The process cannot access the file because it is being used by another process. ". The open file operation will fail with error -1032 (0xfffffbf8).


-- Security Event Log --------------------------------------------

No Errors/Warnings found.

-- System Event Log --------------------------------------------

Event Record #/Type22864 / Error
Event Submitted/Written: 06/09/2008 02:24:14 PM
Event ID/Source: 10010 / DCOM
Event Description:
The server {F3A614DC-ABE0-11D2-A441-00C04F795683} did not register with DCOM within the required timeout.

Event Record #/Type22664 / Warning
Event Submitted/Written: 06/09/2008 10:20:17 AM
Event ID/Source: 4226 / Tcpip
Event Description:
TCP/IP has reached the security limit imposed on the number of concurrent TCP connect attempts.

Event Record #/Type22567 / Error
Event Submitted/Written: 06/08/2008 06:55:45 PM
Event ID/Source: 10010 / DCOM
Event Description:
The server {F3A614DC-ABE0-11D2-A441-00C04F795683} did not register with DCOM within the required timeout.

Event Record #/Type22327 / Error
Event Submitted/Written: 06/08/2008 10:26:01 AM
Event ID/Source: 10010 / DCOM
Event Description:
The server {F3A614DC-ABE0-11D2-A441-00C04F795683} did not register with DCOM within the required timeout.

Event Record #/Type22295 / Warning
Event Submitted/Written: 06/08/2008 09:11:22 AM
Event ID/Source: 1003 / Dhcp
Event Description:
Your computer was not able to renew its address from the network (from the
DHCP Server) for the Network Card with network address 0011112A207F. The following
error occurred:
%%121.
Your computer will continue to try and obtain an address on its own from
the network address (DHCP) server.


-- End of Deckard's System Scanner: finished at 2008-06-09 18:20:41 -----
 
Can you please go to your Device Manager and right click Properties on the CD-Drive if it is existant there.

Then tell me what it says about the drive on the first page (eg. If it's working properly).

This is a malware removal forum .. the hardware forums are at the top :)
 
"This is a malware removal forum .. the hardware forums are at the top "

I apologize. This link was provided by a tech for posting the DSS output files.

The CD Drive is not listed in the Device Manager. I don't believe malware is the problem.

I'll refrain from posting here. Thanks so much.
 
Bowdie4th, please do not feel like I banished you from here. Come back any time to get your logs checked.

I didn't know you were referred here by another tech. Continue over in the hardware forums, but come back any time to get some support :D
 
Thanks TechPro. I've posted the latest update to the Hardware
Forum. It is definitely not a Malware problem. I'm getting there :cool:
 
Status
Not open for further replies.

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