Hi all.
I recently downloaded a movie from Amazon's Instant Video. It was a movie in HD and quite large (somewhere around 8GB). And no, it was not just on "the Cloud", but I downloaded it to the "Device".
However, when I connected the Kindle to my computer via a USB cable - and browsed all of the folders and sub-folders therein - I could not find the movie file. I know it's there, I've watched it (and like I said, I downloaded it to the Device, not on "the Cloud"), and I also know that my previous 12GB of available space dropped down to 4GB after the download.
I contacted Amazon Kindle tech support - and I've contacted them many times in the past (telephone, e-mail, and online chat) - and my experience with them hasn't been too good.
As an analogy: Say you saw someone wearing a wristwatch, and you asked them what time it was, and they answer you by saying, "It's 75 degrees outside, low humidity, and a slight breeze is blowing."
That may all very well be true, but it has nothing to do with what you just asked. This is the same kind of responses I get from Amazon tech support. I ask them specific, pointed questions.....and it's like they tell me about the weather
Anyway.....I think this may have something to do with DRM. Even so, why would the (movie) file be "invisible"? I have my computer set up in the Folder Options to "Show hidden files and folders".
The reason I'm trying to find this movie file on the device is so I can make a backup copy of it on my computer's hard drive......but like I said, DRM may be getting in the way.
But like I mentioned, would DRM render the file "invisible"? Or does this have to do with the particular version of the Android OS on this device?
carnageX: If you happen to be reading this, you've helped me and given me information before in an inquiry I had about the Kindle Fire HD. You have any insight into this? You also mentioned something about "rooting" the device. Would rooting the device enable me to see files & folders that I cannot as of now while looking at the files/ folders in a Windows 8.1 OS?
Would you have a recommendation of a particular piece of software for rooting a Kindle Fire HD device? Perhaps a link?
Thanks for any info.
Pez
I recently downloaded a movie from Amazon's Instant Video. It was a movie in HD and quite large (somewhere around 8GB). And no, it was not just on "the Cloud", but I downloaded it to the "Device".
However, when I connected the Kindle to my computer via a USB cable - and browsed all of the folders and sub-folders therein - I could not find the movie file. I know it's there, I've watched it (and like I said, I downloaded it to the Device, not on "the Cloud"), and I also know that my previous 12GB of available space dropped down to 4GB after the download.
I contacted Amazon Kindle tech support - and I've contacted them many times in the past (telephone, e-mail, and online chat) - and my experience with them hasn't been too good.
As an analogy: Say you saw someone wearing a wristwatch, and you asked them what time it was, and they answer you by saying, "It's 75 degrees outside, low humidity, and a slight breeze is blowing."
That may all very well be true, but it has nothing to do with what you just asked. This is the same kind of responses I get from Amazon tech support. I ask them specific, pointed questions.....and it's like they tell me about the weather
Anyway.....I think this may have something to do with DRM. Even so, why would the (movie) file be "invisible"? I have my computer set up in the Folder Options to "Show hidden files and folders".
The reason I'm trying to find this movie file on the device is so I can make a backup copy of it on my computer's hard drive......but like I said, DRM may be getting in the way.
But like I mentioned, would DRM render the file "invisible"? Or does this have to do with the particular version of the Android OS on this device?
carnageX: If you happen to be reading this, you've helped me and given me information before in an inquiry I had about the Kindle Fire HD. You have any insight into this? You also mentioned something about "rooting" the device. Would rooting the device enable me to see files & folders that I cannot as of now while looking at the files/ folders in a Windows 8.1 OS?
Would you have a recommendation of a particular piece of software for rooting a Kindle Fire HD device? Perhaps a link?
Thanks for any info.
Pez