Blackberry Failure / Outgage (RIM Problems)

[Larry K]

So how many people were effected by Research in Motion's blackberry outgage, which seems to have started at 8pm April 17,2007 and as I write this -- the blackberry is still down!

I've read reports its the whole western hemisphere. That some people are down, some are slow, some are working. That RIM's infrastructure failed in a big way.

The Research In Motion does not mention anything of it. While their support phone line says stuff like:
--a "service interruption" causing delays in e-mail transmission

--we are currently experiencing a service interruption that is causing delays in sending and receiving messages

--no update to when service will be restored

Wow, just as writing this, a report said 8 million users effected by the Blackberry outage.

Is you BlackBerry working, have service?

 

[Osiris]

System Update Led To BlackBerry Outage

It looks like an “insufficiently tested” piece of software is responsible for the massive Blackberry e-mail outage this week. How would you like to be the poor IT guy that was installing THAT update?

In a statement late Thursday, the company said the outage from Tuesday evening into Wednesday morning was triggered by "the introduction of a new, non-critical system routine" designed to optimize the cache, or temporary holding space, of the system that handles e-mail sent to BlackBerry users.
​