Survived my first week at Unisys.
What I am doing there is this : Dell is out sources Unisys for the onsite support for warranty / support.
What they will have me doing shortly is a Dell Break Fix. That is onsite repair of computers. But in order to do that, I need to complete my Dell Certifications. Training for this takes a bout a day, however currently Dell is moving servers for all the training. So I will not be able to continue with this until the end of next week.
The other job that I amd doing is the Deskside support for verious companies. The company I am currently working with is Sydeny Water. Most of the time, I am setting up new PC and Laptop for the staff members when the previous on is end of lease. So we come in, format the hard drive on the old PC. Then with the PC we format the hard drive, then load every thing up via Sydney Water (or what ever other company) Windows Xp image. After windows is finish installing, the computer then connects to the network and then starts downloading all the other applications for that desktop.
The other thing is that i do have to some troubleshooting for the software too. This is nothing too hard. Most of the time is little things like re-installing a printer or troubleshooting a wireless connection.
Over all, it easy work and the pay is not bad.